Individual Report - Imperial Hotel

Individual Report - Imperial
Hotel

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY ..................................................................................................................................1
Analysis of the problem .............................................................................................................1
Solution to the problems.............................................................................................................4
CONCLUSION................................................................................................................................6
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8

INTRODUCTION
Management of individuals involves managing day-to-day activities of individuals those
who are operating their roles and responsibilities within organisational premises for a common
purpose. For this, human resource department play key essential role to recruit, select, motivate
and provide regular training and developing courses to people (Haque, Fernando and Caputi,
2019). This department is also concerned with resolving issues and problems prevailing in
organisational workplace structure in order to ensure accomplishment of organisational
objectives and goals with great efficiency. Present report has been conducted on the case study of
The Imperial Hotel, this entity is operating their functions as a well-known international branded
chain of hotels in 4 start range. Hotel is offering wide range of high expectation facilities and
services of their customers. There are different type of facilities that hotel is providing that
include 500 bedrooms, 12 conference rooms, 3 bars and 4 restaurants etc.
It has been evaluated that entity is facing issue which is mainly related to “ high staff
turnover with 80% of the staff leaving within the year”. In order to overcome this Peter
Farnsoworth new general manager decided to plan formative strategy which is being discussed in
this report.
MAIN BODY
Analysis of the problem
According to the case study evaluation, it has been evaluated that The Imperial Hotel is
facing with the problem of high staff turnover within the year. This is mainly high in hotel sector
because of temporary nature of employment. In context to the Imperial hotel entity is mainly
affected with this issues in the front line staff segment, this mainly due to unsociable working
hours, aggressive management and supervisory styles, lack of regular and proper training, proper
level of pay, less opportunity for bonuses and promotion, the high cost of travelling to work in
central London and difficulties in getting transport home at night and more.
Due to all these adverse factors entity is facing with high level of staff turnover that
directly increases entity staffing budget. Thus, it is essential for management of hotel to
overcome this issue as it lead towards decreasing employee lack of commitment and job
satisfaction, creating stress and decreasing overall work performance. Mentioned below brief
overview of problem that is facing by respective organisation is being evaluated:
1