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Introduction of management - Imperial Hotel

   

Added on  2020-12-09

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Introduction of management
Introduction of management - Imperial Hotel_1
Table of ContentsINTRODUCTION...........................................................................................................................1ANALYSIS OF THE INDIVIDUAL PROBLEM .........................................................................1Causes of staff turnover in Imperial hotel...................................................................................1Management theories..................................................................................................................2Solutions .....................................................................................................................................5CONCLUSION................................................................................................................................6REFERENCES................................................................................................................................7
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INTRODUCTIONManagement is an art and science of getting people together to achieve desired targetsand objectives(Wright,2018). It is a group of individuals that comes together and work onrelative functions like planning, controlling, organizing, directing and monitoring and achieveorganisations goals. Present study is based on Imperial Hotel. It is in London 500 bedroom hotel. It is a wellknown international chain of hotels in the 4 star market. It holds 25 hotels in UK. The location ofimperial hotel is London's west end. This hotel provides many facilities like conference facility,leisure centre with swimming pool and 3bars etc. Report will include the problems of increasing turnover of employees in imperial hotel. Itwill explain the management theories i.e. human relation theory and system theory and how theywill support to reducing employee turnover. Further more, it will also explained the solution byeffective management of the problems.ANALYSIS OF THE INDIVIDUAL PROBLEM Causes of staff turnover in Imperial hotelStaff turnover is generally high due to the temporary nature of employment and low payin the imperial hotel for front level of management. There are number of issue of high staffturnover in imperial hotel:-Aggressive supervisory:- the supervisor's behaviour is very impolite with their staffs.lack of communication between supervisor and subordinate is also created theenvironment of conflict. The supervisor puts a lot of work burden on subordinate. Thesubordinate is demotivated from their work and working environment and they takesdecision to leave the organisation(Zhang, 2016). Unsociable working hour:- the imperial hotel's working hours are not comfortable for thestaff because their front-line staff works overnight and weekend shifts etc. that is nothealthy for the staff and they gets frustrated from their work and work-place and theytakes decision to leave the organisation(Evans, Thomas and MacDonnell,2018). Lack of proper and regular training:- lack of training effects individuals workperformance because they do not improve their skills and abilities. lack of trainingimpacts not only individuals performance but also impact the business performance aswell and it enhances financial turnover that effects individuals pay rate.1
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