Individual Report

Individual report
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CONTENTS
Contents...........................................................................................................................................2
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
Compare and contrast between positive and negative aspect of online and offline product sold
.....................................................................................................................................................3
Discuss any two tool and recommend one for managing password............................................6
Two application develop for COVID 19 for different mobile platform......................................7
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11
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INTRODUCTION
E-commerce is defined as the process of buying and selling the goods or services,
transition of fund, information etc. on electronic network i.e. internet. This provide a platform
where the buyer and seller can meet all together by reducing the barrier of distance or time. The
current report is based on determining the importance of ecommerce in today’s world and
importance it holds within day to day need of people (Zhang and Zhang, 2020). This report
contain an explanation about compare and contrast among the positive and negative aspect of
online and offline product sold. Addition to this it also includes description about two commonly
used tools for managing password and also contains description about two mobile application
designed by government to track and trace the corona infections.
MAIN BODY
Compare and contrast between positive and negative aspect of online and offline product sold
With the increasing use of technology within executing business operations, bring up a
new concept of ecommerce along with some of good opportunities to the sellers for approaching
customers anytime anywhere in much faster speed without spending extra penny. The concept of
ecommerce and online shopping is emerging worldwide very rapidly where the products remains
just a click away. But on the other side, the traditional offline shopping method usually by
visiting physical outlet of a brand or retail store is still in continuation (Lobschat, Osinga and
Reinartz, 2017). As some of the people prefer to examine the product and hold the possession of
product after the payment. There are certain similarities and differences that are shared by the
online and offline method of selling product or services. This can be understood from the
following,
Similarities
Though the online and offline medium of selling product or services follows a different
procedure they still contain certain things similar in them. The similarities within online and
offline selling of product and services can be better understood with following comparison
factors,
Customer Convenience: - The main aim of a seller is lies withing providing the most
comfortable shopping experience to customers whether it remain online or offline medium of
selling product so that they get a call for revisit from customers. For this the sellers usually
categories the section of similar products to organise them and provide a title so that with more
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convenience the customers can pick up their product. The online seller arrange the list of product
over their website where each item contain a hyperlink that further present products to choose
from alike big retailer Amazon, Alibaba etc. and on other side offline retailers arrange the items
on shelf so that customer can pick up from them like ASDA which categories food section,
grocery etc. separately.
Customer needs information: Whether it is a offline or online store, the first and
foremost thing which s customers demand from the seller is information regarding the [articular
product or services they are looking (Zhuang, Leszczyc and Lin, 2018). In offline shopping for
example, a store of Apple Inc, brand always provide training to its staff member to enhance their
knowledge about a each product displayed in store so that they can answer each questions to
clear all doubts. On other in online stores the sales persons are not present but E-com retailer like
Marks & Spencer provide all the information about its product under it get displayed. Other than
this FAQ sections always remain where some of the common questions regarding a product is
answered and also having a comment section where customers can ask their concern.
Despite of all these similarities there are number of differences which both the online and
offline stores having that help in influencing customers to go for their comfortable medium to
purchase product. These differences depict the positive and negative aspect of offline and online
stores,
Factors Online Offline
Stores and overhead expenses Being a online store an
organisation can maintain it at
a low cost structure as it do
not require to invest more over
the expensive space, hiring
additional personnel as
automation in operation is
always a positive factor which
in turn reduce cost.
The maintenance of tradition
brick and mortal stores are
quite expensive for an
organisation as they have to
deal with regular maintenance
cost, hiring more employee to
manage stores, electricity and
other cost which in turn make
the offline store more costly to
manage as compare to online
stores (Comparing Online and
Offline Shoppers: Is There a
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