Effective Leadership and Organisational Culture in Health Care
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The provided project report delves into the significance of health and social care within an organisation like VSO. It examines how organisational culture affects environmental and organisational impacts during a project. The report also discusses various ways to manage and control organisational structure and culture in relation to health and social care, including effective leadership strategies.
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CONTENTS
Contents...........................................................................................................................................2
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 and 1.2: Covered in PPT...................................................................................................1
TASK 2............................................................................................................................................1
2.1: Various types of organisation structure in health and social care...................................1
2.2: Analysis of the concepts of organisation culture in health and social care.....................2
2.3: Analysis of theories related with the behaviour of individual and groups......................2
2.4: Organisation structure and culture of health and care organisations...............................3
TASK 3............................................................................................................................................4
Executive Summary................................................................................................................4
3.1: Discussing concept of leaderships in relation to health and social care..........................5
3.2: Analyse how leaderships can impact the effectiveness of health and social care...........5
3.3: Evaluate the specific leadership contribution in healthcare............................................6
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7
Contents...........................................................................................................................................2
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 and 1.2: Covered in PPT...................................................................................................1
TASK 2............................................................................................................................................1
2.1: Various types of organisation structure in health and social care...................................1
2.2: Analysis of the concepts of organisation culture in health and social care.....................2
2.3: Analysis of theories related with the behaviour of individual and groups......................2
2.4: Organisation structure and culture of health and care organisations...............................3
TASK 3............................................................................................................................................4
Executive Summary................................................................................................................4
3.1: Discussing concept of leaderships in relation to health and social care..........................5
3.2: Analyse how leaderships can impact the effectiveness of health and social care...........5
3.3: Evaluate the specific leadership contribution in healthcare............................................6
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7
INTRODUCTION
Health and social care is one of the vital terms that is associated with services that are
available to social care providers. It seems to be common term that is used to considered as
whole of healthcare facility such as infrastructure, public and private sectors. The work of health
and social care organisation is relying heavily on environmental and geographical situation of
specific areas that impacts the decision making and utilisation of resources. This project report
provides vital information about impacts of external environment factors as well as analyses of
the ways in which organisation can react with those factors. Apart from this, different types of
organisational structures, culture and theories associated with behaviour of individual or group
are taken into consideration. However, concept of leadership and their impacts on health and
social care is being discussed effectively in this report (Aveyard, 2014).
TASK 1
1.1 and 1.2: Covered in PPT
TASK 2
2.1: Various types of organisation structure in health and social care
According to the mentioned case study about Voluntary service overseas, it has been
observed that this charity has attracted with high-flying educationalist, doctors, nurses, health
care workers, businessmen and scientists from all over the Britain. It is important for VSO to
make use of entire organisational structure in proper manner so that effective communication can
be done among each department. There are various types of organisational structures associated
with health and social care facilities are given below:
The Frontline: It is associated with nurse practitioners and physical therapists which is
normally organize of care givers of health and social services facilities. These are highly
trained persons that are directly working with each patient and serving as cooperation
between the member and families of patients (Boulware and et. al., 2016).
Supervision: In the health and social care services, the quality assurance registered nurse
is primarily having the entire responsibility towards the overall guidance of the persons.
They ensure that scheduled patients comes as well as mitigating their issues related with
staffing.
Management: It is the primary responsibility of VSO organisation in regards to all
clinical functions inside a health and social care facility. The nursing management is
1
Health and social care is one of the vital terms that is associated with services that are
available to social care providers. It seems to be common term that is used to considered as
whole of healthcare facility such as infrastructure, public and private sectors. The work of health
and social care organisation is relying heavily on environmental and geographical situation of
specific areas that impacts the decision making and utilisation of resources. This project report
provides vital information about impacts of external environment factors as well as analyses of
the ways in which organisation can react with those factors. Apart from this, different types of
organisational structures, culture and theories associated with behaviour of individual or group
are taken into consideration. However, concept of leadership and their impacts on health and
social care is being discussed effectively in this report (Aveyard, 2014).
TASK 1
1.1 and 1.2: Covered in PPT
TASK 2
2.1: Various types of organisation structure in health and social care
According to the mentioned case study about Voluntary service overseas, it has been
observed that this charity has attracted with high-flying educationalist, doctors, nurses, health
care workers, businessmen and scientists from all over the Britain. It is important for VSO to
make use of entire organisational structure in proper manner so that effective communication can
be done among each department. There are various types of organisational structures associated
with health and social care facilities are given below:
The Frontline: It is associated with nurse practitioners and physical therapists which is
normally organize of care givers of health and social services facilities. These are highly
trained persons that are directly working with each patient and serving as cooperation
between the member and families of patients (Boulware and et. al., 2016).
Supervision: In the health and social care services, the quality assurance registered nurse
is primarily having the entire responsibility towards the overall guidance of the persons.
They ensure that scheduled patients comes as well as mitigating their issues related with
staffing.
Management: It is the primary responsibility of VSO organisation in regards to all
clinical functions inside a health and social care facility. The nursing management is
1
based on policies and various regulations that are provided valuable base to the
department.
Skills employees: It is important for the VSO organisation to hire extensive assistance
staffs so that all facility associated with running health and social care issues in proper
manner. Thus, is the responsibility of HR department to make ensure that health and
social care services must be resolve by using effective knowledge and skills of
receptionist and secretaries those are considered as important part of the VSO.
2.2: Analysis of the concepts of organisation culture in health and social care
Health and social care services in one of the important aspects that will be taken into
account for every business organisation. It is significant for the VSO to determine their culture
aspects accordingly. The organisational culture associated with health and social care services
will be positively affecting their abilities for managing human resources as well as serving
different people those are working with VSO. Finally having a major impact over their economic
performance of an individual as well as staff’s member of the VSO organisation. It is
constructive aspects which is done for the purpose of increasing satisfaction level of people. It
can also provide a well nurture culture in an organisation is a tough task. There are various
requirements for having a specific mission that is taken into account as strong as well as defined
sense of aims for analysing the behaviour aspects. The emotional attachment used to develop a
community that targets on particular objectives of VSO. Some importance to possess a wide
sense of association that is design in constructive ways. Coordination of efforts is facilitated
through using a teamwork as well as for developing appropriate consensus within the members
group in VSO. Cultures can be taken into account as important agreement between different
departments. Each staffs bring a different set of personal ability and variety decision making. A
strong culture will basically attract the people to make their faith in VSO. Delivery appropriate
services to them is the major aspects which will lead to increase growth and future sustainability
for the them in near future time (Golden and Earp, 2012).
2.3: Analysis of theories related with the behaviour of individual and groups
The VSO charity can lead to make use of various theories that can provide effective solution
to resolve their health related issues those are arises within Voluntary Services overseas. There
are different types of theories those are related to the individual behaviour and groups in health
and social care. Some of them are discussed underneath:
2
department.
Skills employees: It is important for the VSO organisation to hire extensive assistance
staffs so that all facility associated with running health and social care issues in proper
manner. Thus, is the responsibility of HR department to make ensure that health and
social care services must be resolve by using effective knowledge and skills of
receptionist and secretaries those are considered as important part of the VSO.
2.2: Analysis of the concepts of organisation culture in health and social care
Health and social care services in one of the important aspects that will be taken into
account for every business organisation. It is significant for the VSO to determine their culture
aspects accordingly. The organisational culture associated with health and social care services
will be positively affecting their abilities for managing human resources as well as serving
different people those are working with VSO. Finally having a major impact over their economic
performance of an individual as well as staff’s member of the VSO organisation. It is
constructive aspects which is done for the purpose of increasing satisfaction level of people. It
can also provide a well nurture culture in an organisation is a tough task. There are various
requirements for having a specific mission that is taken into account as strong as well as defined
sense of aims for analysing the behaviour aspects. The emotional attachment used to develop a
community that targets on particular objectives of VSO. Some importance to possess a wide
sense of association that is design in constructive ways. Coordination of efforts is facilitated
through using a teamwork as well as for developing appropriate consensus within the members
group in VSO. Cultures can be taken into account as important agreement between different
departments. Each staffs bring a different set of personal ability and variety decision making. A
strong culture will basically attract the people to make their faith in VSO. Delivery appropriate
services to them is the major aspects which will lead to increase growth and future sustainability
for the them in near future time (Golden and Earp, 2012).
2.3: Analysis of theories related with the behaviour of individual and groups
The VSO charity can lead to make use of various theories that can provide effective solution
to resolve their health related issues those are arises within Voluntary Services overseas. There
are different types of theories those are related to the individual behaviour and groups in health
and social care. Some of them are discussed underneath:
2
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Behavioural learning theory: According to this particular module which is based on
psychology that relies on proposition that behaviour would be researched scientifically without
taking maximum stress. The main aspect of this particular theory is reinforcement. It is basically
related with the weight loss, cessation of smoking and removing anxiety.
Cognitive learning theory: It is considered as one of the important functions that relies
on how an individual process can be performed within an organisation. It revolves all around
various factors which consists of problem-solving ability, thinking skills and overall perception
of learned material. Primarily, all the patient would have specific learning of entire image
regarding the task as well as involvement of people in any kind of operations. In the last stage,
increasing confidence can increase the patient moral and can get well in very minimum period of
time.
Humanist learning theory: This particular theory would be analysing an effective
functional aspect of an individual that is having specific believe that proper learning would not
arise without there is proper contribution of cognitive and affective areas. The overall ability of
an individual towards individual determination is taken into account as important aspect of this
particular learning theory. People are more responsible for their own lives and attitude as they
are having proper freedom to make change in their behaviour to get reliable growth in near future
time (Jetten, Haslam and Alexander, 2012).
2.4: Organisation structure and culture of health and care organisations
It is crucial for VSO to determine their organisation structure pattern effectively which will
lead to increase overall growth and profitability position during the time. There is various
implication those are associated with the services delivery in health and social care organisation
are discussed underneath:
The impacts of organisational structure on services delivery:
Doctors, nurses and health care workers, nurse practitioners as well as normal therapists
which is constitute of care given to health and social care services that are associated within an
organisation. These are considered as highly experienced professional those are directly
operating with the patients. They are having entire responsibility in relation to deliver better
services to the patients. There is essential need for having an extensive behaviours of staffs for
ensuring better health and social care facility that is running in proper manner. There is an
effective responsibility of HR department to make sure that health and social care facilities must
3
psychology that relies on proposition that behaviour would be researched scientifically without
taking maximum stress. The main aspect of this particular theory is reinforcement. It is basically
related with the weight loss, cessation of smoking and removing anxiety.
Cognitive learning theory: It is considered as one of the important functions that relies
on how an individual process can be performed within an organisation. It revolves all around
various factors which consists of problem-solving ability, thinking skills and overall perception
of learned material. Primarily, all the patient would have specific learning of entire image
regarding the task as well as involvement of people in any kind of operations. In the last stage,
increasing confidence can increase the patient moral and can get well in very minimum period of
time.
Humanist learning theory: This particular theory would be analysing an effective
functional aspect of an individual that is having specific believe that proper learning would not
arise without there is proper contribution of cognitive and affective areas. The overall ability of
an individual towards individual determination is taken into account as important aspect of this
particular learning theory. People are more responsible for their own lives and attitude as they
are having proper freedom to make change in their behaviour to get reliable growth in near future
time (Jetten, Haslam and Alexander, 2012).
2.4: Organisation structure and culture of health and care organisations
It is crucial for VSO to determine their organisation structure pattern effectively which will
lead to increase overall growth and profitability position during the time. There is various
implication those are associated with the services delivery in health and social care organisation
are discussed underneath:
The impacts of organisational structure on services delivery:
Doctors, nurses and health care workers, nurse practitioners as well as normal therapists
which is constitute of care given to health and social care services that are associated within an
organisation. These are considered as highly experienced professional those are directly
operating with the patients. They are having entire responsibility in relation to deliver better
services to the patients. There is essential need for having an extensive behaviours of staffs for
ensuring better health and social care facility that is running in proper manner. There is an
effective responsibility of HR department to make sure that health and social care facilities must
3
be of better quality which will create specific trust among patient that they can get well in faster
way (Drummond and et. al., 2015). Some specific facilities such as skilled professionals such as
nurses can act as family member of patients in order to resolve all their issues in proper manner.
The impacts on organisational culture on service delivery:
In accordance to create a well organise constructive organisational culture in the areas of
health and social care the facilities must be of better quality that can improve patient ability and
moral at the same point of time. This particular activity is need to incurred a better sense of
emotional attachment that develop better community which used to focus on their individual
goals. With proper coordination of efforts is being facilitated through using effective teamwork
as well as creating synergies that can allows every care given for contributing people strength to
deliver better services. An effective teamwork is also being served as strong orientation of
services in according to serve the patient. The hiring of reliable and experience staffs can take
place and they can have socialised their midst in accordance with constructive cultural aspects
within the VSO.
TASK 3
Executive Summary
This particular part of report provides specific information about discussing concepts those
are associated with proper leadership that is used to build effective relation in accordance to
health and social care within VSO. After that, an evaluation has been made in relation to
determine impacts of leadership on effectiveness of health and social care. However, taking into
consideration, this project is related with effective concept of leadership that is specific need for
leader towards coordinating their vision in the manner that is considered as rational aspects of
the department. The collaborative leadership which is need for the purpose of creating
synergistic environment for effective work by various staffs those are working within VSO. At
last, ethical leadership under which leader is having essential need to toward having impacts on
members of several groups in order to create effective growth opportunity in near future time.
Henceforth, it can be provided that impacts on leaderships on the effectiveness of health and
social care by considering major aspects that are being considered in relation to organisational
structure. Thus, the drawbacks of leaderships in relation toward the appropriate explanation as
well as promotion of using cultural aspects in relation within Voluntary service organisation.
4
way (Drummond and et. al., 2015). Some specific facilities such as skilled professionals such as
nurses can act as family member of patients in order to resolve all their issues in proper manner.
The impacts on organisational culture on service delivery:
In accordance to create a well organise constructive organisational culture in the areas of
health and social care the facilities must be of better quality that can improve patient ability and
moral at the same point of time. This particular activity is need to incurred a better sense of
emotional attachment that develop better community which used to focus on their individual
goals. With proper coordination of efforts is being facilitated through using effective teamwork
as well as creating synergies that can allows every care given for contributing people strength to
deliver better services. An effective teamwork is also being served as strong orientation of
services in according to serve the patient. The hiring of reliable and experience staffs can take
place and they can have socialised their midst in accordance with constructive cultural aspects
within the VSO.
TASK 3
Executive Summary
This particular part of report provides specific information about discussing concepts those
are associated with proper leadership that is used to build effective relation in accordance to
health and social care within VSO. After that, an evaluation has been made in relation to
determine impacts of leadership on effectiveness of health and social care. However, taking into
consideration, this project is related with effective concept of leadership that is specific need for
leader towards coordinating their vision in the manner that is considered as rational aspects of
the department. The collaborative leadership which is need for the purpose of creating
synergistic environment for effective work by various staffs those are working within VSO. At
last, ethical leadership under which leader is having essential need to toward having impacts on
members of several groups in order to create effective growth opportunity in near future time.
Henceforth, it can be provided that impacts on leaderships on the effectiveness of health and
social care by considering major aspects that are being considered in relation to organisational
structure. Thus, the drawbacks of leaderships in relation toward the appropriate explanation as
well as promotion of using cultural aspects in relation within Voluntary service organisation.
4
Finally, evaluation of particular aspects those are contributing to their different kinds of
leadership toward the health and social care are mentioned under this report.
3.1: Discussing concept of leaderships in relation to health and social care
There are various types of concepts which will be related with the increase the growth and
future stability within an organisation. Some of them are discussed underneath:
Transformational leaderships: This seems to be effective leadership styles that emphasis
on an individual working in more effective ways as they are having appropriate mission and
goal. It has been need for the leaders towards communicating overall vision that is considered as
rational which cannot create proper unity as well as combined function within an organisation
(Corrigan, Druss and Perlick, 2014). This leadership theory is having proper ability towards
motivating overall performance that act beyond anticipating their internal ability in relation to
their overall attitude and behaviour.
Collaborative leadership: Such kind of leaderships is associated with proper
communication of data to their colleagues as well as associated companies that can allow them in
developing their personal decision making. These kinds of strategies is used in accordance with
effective collaborative coordination to do the enhancement of healthcare administration such as
stakeholders and other investors.
Shared leadership: This particular leadership is said to be an effective method that is
related with proper team-level and proper management which empowering the staffs and nurses
within the process department in order to make effective decision. The key toward shared
leaderships are creating self-satisfaction associated in an individual job.
Ethical leadership: It is one of the effective leadership which is being used by respect for
the purpose of ethical beliefs and value in respect to protect the right and dignity of another
(Ethical Leadership, 2018). In some situation the leader would have essential requirements
towards making impacts on member and group by which creation of better value from an
individual can be incurred effectively.
3.2: Analyse how leaderships can impact the effectiveness of health and social care
In case of VSO, it is essential for them to adopt effective team and resources that can be
liable to provide better quality services to an individual. The functions of reliable leadership
would be taken into account as significant dimension hence; it is defining the overall functions as
well as better quality of element in healthcare sector. In case the leadership fails to discuss and
5
leadership toward the health and social care are mentioned under this report.
3.1: Discussing concept of leaderships in relation to health and social care
There are various types of concepts which will be related with the increase the growth and
future stability within an organisation. Some of them are discussed underneath:
Transformational leaderships: This seems to be effective leadership styles that emphasis
on an individual working in more effective ways as they are having appropriate mission and
goal. It has been need for the leaders towards communicating overall vision that is considered as
rational which cannot create proper unity as well as combined function within an organisation
(Corrigan, Druss and Perlick, 2014). This leadership theory is having proper ability towards
motivating overall performance that act beyond anticipating their internal ability in relation to
their overall attitude and behaviour.
Collaborative leadership: Such kind of leaderships is associated with proper
communication of data to their colleagues as well as associated companies that can allow them in
developing their personal decision making. These kinds of strategies is used in accordance with
effective collaborative coordination to do the enhancement of healthcare administration such as
stakeholders and other investors.
Shared leadership: This particular leadership is said to be an effective method that is
related with proper team-level and proper management which empowering the staffs and nurses
within the process department in order to make effective decision. The key toward shared
leaderships are creating self-satisfaction associated in an individual job.
Ethical leadership: It is one of the effective leadership which is being used by respect for
the purpose of ethical beliefs and value in respect to protect the right and dignity of another
(Ethical Leadership, 2018). In some situation the leader would have essential requirements
towards making impacts on member and group by which creation of better value from an
individual can be incurred effectively.
3.2: Analyse how leaderships can impact the effectiveness of health and social care
In case of VSO, it is essential for them to adopt effective team and resources that can be
liable to provide better quality services to an individual. The functions of reliable leadership
would be taken into account as significant dimension hence; it is defining the overall functions as
well as better quality of element in healthcare sector. In case the leadership fails to discuss and
5
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do the promotion of anticipated cultural aspects in respect to the other organisation. It should
have intense behaviour on overall success and growth in healthcare sector. The impact of
leadership on healthcare organisational culture aspects as well as overall attitude in deep. It can
either make analyse of effective healthcare issues those are helpful in attaining more reliable
growth in near future time.
The movement in respect to accountable care and patient medical homes would be increase
with proper implementation of policies that can assist in better development in near future times
(Stoddart and Evans, 2017). The coordination depends on proper communication pattern among
each and every department that can lead to growth and sustainability in near future time. It has
been analysed that the major key element to shared leadership method is related with proper
teamwork that is being targeted after examine core team values as well as proper utilisation of
effectiveness within an organisation.
3.3: Evaluate the specific leadership contribution in healthcare
It has been determining that in the current era, healthcare organisation would need
individual that can create valuable chance of growth within the department. With an effective
leadership is an important base of decision making within an organisation. It is considered as one
of the effective role of leader is to deal with proper strategies that can inspire overall team to
manage and control all the resources those are effectively helpful for attaining more reliable
growth in near future. It is essential for the leaders to provide right direction to VSO and to
inspire employees to perform their job properly. They nurture the positive strength and talents of
its people and build effective team to attain common aims those are set by the charity. The
collaborative healthcare leadership has been need to synergistic environment for work under
which different types of working talent can operate. This will assist the other to increase
motivational power and ability to perform their role in right manner.
CONCLUSION
From the above project report, it has been concluded that health and social care is an
essential part of an organisation such as VSO. They need to determine all their impacts and
factors those are affecting environmental and organisation during the time. The concept of
organisation culture in health and social care has been analyse in proper manner. An explanation
of various ways through which an organisational structure and culture in relation to health and
social care can be managed and controlled.
6
have intense behaviour on overall success and growth in healthcare sector. The impact of
leadership on healthcare organisational culture aspects as well as overall attitude in deep. It can
either make analyse of effective healthcare issues those are helpful in attaining more reliable
growth in near future time.
The movement in respect to accountable care and patient medical homes would be increase
with proper implementation of policies that can assist in better development in near future times
(Stoddart and Evans, 2017). The coordination depends on proper communication pattern among
each and every department that can lead to growth and sustainability in near future time. It has
been analysed that the major key element to shared leadership method is related with proper
teamwork that is being targeted after examine core team values as well as proper utilisation of
effectiveness within an organisation.
3.3: Evaluate the specific leadership contribution in healthcare
It has been determining that in the current era, healthcare organisation would need
individual that can create valuable chance of growth within the department. With an effective
leadership is an important base of decision making within an organisation. It is considered as one
of the effective role of leader is to deal with proper strategies that can inspire overall team to
manage and control all the resources those are effectively helpful for attaining more reliable
growth in near future. It is essential for the leaders to provide right direction to VSO and to
inspire employees to perform their job properly. They nurture the positive strength and talents of
its people and build effective team to attain common aims those are set by the charity. The
collaborative healthcare leadership has been need to synergistic environment for work under
which different types of working talent can operate. This will assist the other to increase
motivational power and ability to perform their role in right manner.
CONCLUSION
From the above project report, it has been concluded that health and social care is an
essential part of an organisation such as VSO. They need to determine all their impacts and
factors those are affecting environmental and organisation during the time. The concept of
organisation culture in health and social care has been analyse in proper manner. An explanation
of various ways through which an organisational structure and culture in relation to health and
social care can be managed and controlled.
6
REFERENCES
Books and Journal:
Aveyard, H., 2014. Doing a literature review in health and social care: A practical guide.
McGraw-Hill Education (UK).
Glasby, J., 2017. Understanding health and social care. Policy Press.
Manners, R.A., 2017. Professional dominance: The social structure of medical care. Routledge.
World Health Organization, 2014. Social determinants of mental health. World Health
Organization.
Boulware, L.E., and et. al., 2016. Race and trust in the health care system. Public health reports.
Golden, S. D. and Earp, J.A.L., 2012. Social ecological approaches to individuals and their
contexts: twenty years of health education & behavior health promotion interventions.
Health Education & Behavior. 39(3). pp.364-372.
Jetten, J., Haslam, C. and Alexander, S.H. eds., 2012. The social cure: Identity, health and well-
being. Psychology Press.
Drummond, M.F., and et. al., 2015. Methods for the economic evaluation of health care
programmes. Oxford university press.
Corrigan, P.W., Druss, B.G. and Perlick, D.A., 2014. The impact of mental illness stigma on
seeking and participating in mental health care. Psychological Science in the Public
Interest. 15(2). pp.37-70.
Stoddart, G.L. and Evans, R.G., 2017. Producing health, consuming health care. In Why are
some people healthy and others not? (pp. 27-64). Routledge.
Online
Ethical Leadership. 2018.[Online]. Available through: <
https://www.villanovau.com/resources/leadership/what-is-ethical-leadership/
#.W2LmbJPhXIU>.
7
Books and Journal:
Aveyard, H., 2014. Doing a literature review in health and social care: A practical guide.
McGraw-Hill Education (UK).
Glasby, J., 2017. Understanding health and social care. Policy Press.
Manners, R.A., 2017. Professional dominance: The social structure of medical care. Routledge.
World Health Organization, 2014. Social determinants of mental health. World Health
Organization.
Boulware, L.E., and et. al., 2016. Race and trust in the health care system. Public health reports.
Golden, S. D. and Earp, J.A.L., 2012. Social ecological approaches to individuals and their
contexts: twenty years of health education & behavior health promotion interventions.
Health Education & Behavior. 39(3). pp.364-372.
Jetten, J., Haslam, C. and Alexander, S.H. eds., 2012. The social cure: Identity, health and well-
being. Psychology Press.
Drummond, M.F., and et. al., 2015. Methods for the economic evaluation of health care
programmes. Oxford university press.
Corrigan, P.W., Druss, B.G. and Perlick, D.A., 2014. The impact of mental illness stigma on
seeking and participating in mental health care. Psychological Science in the Public
Interest. 15(2). pp.37-70.
Stoddart, G.L. and Evans, R.G., 2017. Producing health, consuming health care. In Why are
some people healthy and others not? (pp. 27-64). Routledge.
Online
Ethical Leadership. 2018.[Online]. Available through: <
https://www.villanovau.com/resources/leadership/what-is-ethical-leadership/
#.W2LmbJPhXIU>.
7
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