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Research Project TABLE OF CONTENTS

   

Added on  2020-12-29

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RESEARCH PROJECT

TABLE OF CONTENTSTOPIC:.............................................................................................................................................1INTRODUCTION...........................................................................................................................1Overview of the company......................................................................................................1Rationale.................................................................................................................................1Aim and Objectives................................................................................................................1LITERATURE REVIEW................................................................................................................2Meaning and concept of Information Communication and Information (ICT).....................2Benefits of using ICT in the functions and operations of businesses.....................................3Challenges faced by small business in using highly advance technologies like ICT and majorsto overcome the issues............................................................................................................3RESEARCH METHODOLOGIES.................................................................................................4Research philosophy...............................................................................................................4Research Type........................................................................................................................4Research Approach.................................................................................................................4Sampling.................................................................................................................................5Data Collection.......................................................................................................................5Data Analysis..........................................................................................................................6Research Limitation................................................................................................................6Ethical Consideration.............................................................................................................7DATA ANALYSIS..........................................................................................................................7RECOMMENDATION.................................................................................................................13REFLECTION...............................................................................................................................13ALTERNATIVE RESEARCH METHODOLOGIES...................................................................14CONCLUSION..............................................................................................................................15REFERENCES..............................................................................................................................16APPENDIX....................................................................................................................................18

TOPIC:To identify the impact of Information and Communication Technologies (ICT) on theSmall Business Enterprise. A study on Little India Restaurant.” INTRODUCTIONDigital technology is one the most popular technology across the world. Throughout theworld today, people consonantly surrounded themselves with digital technology. Even in somethird-world countries, accessing computers, cell phones and the internet is no longer a luxury butinstead a part of everyday life (Dutta, Geiger and Lanvin, 2015). Digital technology is veryimportant for business across the world. Information Communication is one of the most famousadvance technology which provides access to information through telecommunication. Internet,wireless networks, cell phones and other communication mediums are included in ICT. In this present research paper, the impact of Information and CommunicationTechnologies on the performance small businesses will be determined by using varioustechniques and methods. Overview of the companyIn this present report, Little India Restaurant is being chosen for assessment. It is a tinyrestaurant which is very close to tourist attractions with bright colours and a mirrored glass wall.It is located in London. The entire décor, services and menu having the touch of Indian cultureand values. RationaleIt is fact that digital life has changed as well as transformed the life of people andbusinesses. Digital technology has make the life of people and business very easy and effective.The reason behind choosing the topic of Information and Communication Technology is that it isone of the best and useful technology used by the businesses to make ease communicationamong the stakeholders (Gelenbe and Caseau, 2015). Further, it also reduces the cost ofoperations, raised efficiency, improving decision making along with increasing competitivenessin the market place especially for small businesses. Thus, researcher will identify the impact ofICT in the performance of small businesses. Aim and ObjectivesAim: 1

To identify the impact of Information and Communication Technologies (ICT) on theSmall Business Enterprise. A study on Little India Restaurant.” Objectives:To extract the meaning and concept of Information Communication Information (ICT).To identify the benefits of using ICT in the functions and operations of businesses. To determine the challenges faced by small business in using highly advancetechnologies like ICT.To provide recommendation on effectively implementing ICT in the operations of LittleIndia Restaurant. Research Question: 1.What is the meaning and concept of Information Communication Information (ICT).2.What are the benefits of using ICT in the functions and operations of businesses?3.What are the challenges faced by small business in using highly advance technologieslike ICT?4.What are the recommendation on effectively implementing ICT in the operations of LittleIndia Restaurant? LITERATUREREVIEWMeaning and concept of Information Communication and Information (ICT).According to Baller, Dutta and Lanvin, (2016) Information and CommunicationTechnology is one of the most common technologies which are used by the businesses in theworld of competition. It is the technology that supports activities involving information such asgathering, processing, storing and presenting data. It is very closely related to the informationtechnology but focuses primarily on communication technologies which includes wirelessnetworks, internet, cell phones and many other mediums of communication. Further, it is alsoused in the business for storing, processing, analysing as well as to share huge amount of datathat enable employee's and managers in order to make decision accurately and quickly.As per the Wildevuur and Simonse, (2015) ICT has brought marvellous changes in thelife of businesses. The integration between computing, networking along with processing oftechnologies as well as their applications are highly increased. Especially for small businesses itplays a very important role in gaining the competitive advantages. Small businesses using ICTgains important effects on the operations and functions of the firms. However, not only small,2

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