Merging Business Operations through IT System

The assignment content discusses a business problem faced by three carpet store businesses: Trusty Carpet Store, Mike Carpet Store, and Metro Carpet Store. The problem is to effectively merge their sales and customer components into a single operation with aligned strategies and goals. The proposed solution is business process management, which involves defining a vision statement, identifying critical business components, streamlining operations, establishing proper communication or IT systems, and setting a time frame for implementation. Major benefits of the solution include increased sales, customer satisfaction, and revenue generation, as well as improved productivity and efficiency. However, there are also risks associated with this problem, including organizational, IT, and financial risks.

Information system

Table of Contents
Introduction......................................................................................................................................2
Solution provided for the problem...................................................................................................2
Major benefits which solve the problems........................................................................................3
Major Cost Associated with business problem................................................................................3
General Feasibility of the solution...................................................................................................4
Risks in business problem...............................................................................................................4
Organizational Risk......................................................................................................................4
IT Risk..........................................................................................................................................4
Financial Risk:.............................................................................................................................4
Major issues.....................................................................................................................................5
References........................................................................................................................................6

Introduction
There is three primary component of business which includes Trusty Carpet Store, Mike Carpet
Store, and Metro Carpet Store. Here the trusty carpet store facing a problem that how to
effectively merge all the sales and customer components of the business into a single operation
with the same aligned strategies and goals as it impacts on the culture, business bottom line, and
overall efficiency of operations.
Solution provided for the problem
The solution of the problem is business process management that describes as per by the
business proposal includes:
1. Firstly, a proper vision statement should be defined as to describe the business and reason
of its existence.
2. All the critical components of business should be well defined.
3. Next, they have to do the work in a single unit which will bring the overall efficiency in
the business.
4. There should be a proper communication or an IT system which enable to connect all the
three components of the business.
5. Next, as the metro carpet is new in the acquisition and still it undergoes to the innovation
which suggests it as other two businesses should help it so that there is no problem arise
in the metro carpet regarding the efficiency and it effectively merge all sales and
customers in a single unit (Jeston et al., 2014).
6. Finally, a proper time frame should be set so that this problem can be solved.

Major benefits which solve the problems
The major benefits that solve these problems are:
1. If they work in unity, it will increase the sale of all the three business.
2. Find out the need of the customer and fulfill their need.
3. A good relationship in all the three business which will define to solve the issues (La
Rosa et al., 2013).
4. Work to be done within the time frame which will increase the efficiency.
5. It will help them to generate revenue of the business.
6. It will lead to increase in the productivity.
Major Cost Associated with business problem
There are three major cost elements in this case related to the business problem which is
explained below:
1. Direct costs
The direct costs include the costs implementation cost which such as the installation of IT system
within the organization.
2. Indirect cost
The indirect cost which is mainly associated with the solution includes the salary of project
staff, consultants, direct material, project suppliers, and others.
3. Fixed costs
The fixed costs related to the solution includes set up cost, rent costs, and other costs which
are incurred for the longer period of time.

General Feasibility of the solution
The solution is feasible as per the business problem which is to integrate three businesses into the
single unit through implementing proper IT system that enables to provide the common
communication channel among the business in order to integrate the operation that provides the
competitive advantage to the companies within the specific period of time.
Risks in business problem
There is various type of risks related to the business problem which is explained below:
Organizational Risk
1. Cultural Issues.
2. Not approach to the bottom line.
3. Lack of operational efficiencies.
IT Risk
1. There is no core system in place.
2. Not properly use of hardware or software.
3. Lack of efforts in overall communication.
Financial Risk:
1. Lack to track the total growth.
2. A long process is to adopt for the sales across different stores (Haimes et al., 2015).
3. Difficulty in analyzing the data.

Major issues
1. Time Management: There should be a poor time management in the working
environment so that it will reduce the efficiency of employees in the business.
2. The flow of Communication: A major issue is communication flow between the
businesses which tell that excessive time is to be a waste on them.
3. Risk related to the organization: The organization risk suggests that there is no core
system for the bottom line by which it impacts culturally to the employees.
4. The issue related to IT: It suggests that there is an issue in the working of IT due to the
improperly use of hardware or software which leads to a problem in the business.
5. The problem in the analysis the data: The analysis of data is a major issue as if the data is
not accurate or not properly analyzed it will affect all the three business.

References
Jeston, J., & Nelis, J. (2014). Business process management. Routledge.
La Rosa, M., Dumas, M., Uba, R., & Dijkman, R. (2013). Business process model merging: An
approach to business process consolidation. ACM Transactions on Software Engineering and
Methodology (TOSEM), 22(2), 11.
Haimes, Y. Y. (2015). Risk modeling, assessment, and management. John Wiley & Sons.