Information Systems Development at Motosport
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Added on 2021-04-21
Information Systems Development at Motosport
Added on 2021-04-21
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Running head: INFORMATION SYSTEMS DEVELOPMENT AT MOTOSPORTInformation Systems Development at MotosportName of the Student:Name of the University:Author Note:
1INFORMATION SYSTEMS DEVELOPMENT AT MOTOSPORTTable of ContentsIntroduction:....................................................................................................................................2Defining the technology Motosport would require:........................................................................2Systems needed to help Motosport to achieve business goals:........................................................31. Use of IS by Motosport to achieve business goals:.................................................................42. Role of IS in achieving business goals:...................................................................................63. Objectives for overall information system strategies:.............................................................8Template:.........................................................................................................................................9Conclusion:....................................................................................................................................11Appendix:......................................................................................................................................12References:....................................................................................................................................13
2INFORMATION SYSTEMS DEVELOPMENT AT MOTOSPORTIntroduction:Customers’ preferences today go a long way in bringing about technological andinformation system up gradation within companies. The changing preferences of the consumersform cornerstones for the future business strategies of the companies. The business organisationstoday can use customer information not only to earn revenue at present but also in the future. Thepaper stands on a case study based on a new American startup entrepreneurial venture namedMotosport providing motor sports vehicles’ spare parts of branded companies (motosport.com2018). The company received orders over phone from customers or from walk-in customers. Thefirm then offered the products as per customer specifications. The firm came to know about thenew demands of these customers-online product viewing and ordering system. The assignmentwould delve into the need of incorporating these needs of the customers by installing of newtechnology and information systems.Defining the technology Motosport would require:The case study clearly shows that Motosport Limited requires installing technology tomake the products visible to customers on their official website. The new technology is supposedto be a multipurpose technology which would aid more transparent business between thecompany and the customers. The customer communication initiatives which Motosport Limitedcarried out pointed out to the changes in the customer preference especially pertaining topurchases of products like motor spare parts. This showed the apex management the direction tobring about technological developments in the company (Bakar et al. 2016). The customersrevealed that they were satisfied with the company and had new expectations from it. Theywanted the company to device an online product viewing and ordering system to view and order
3INFORMATION SYSTEMS DEVELOPMENT AT MOTOSPORTproducts. The second demand of the customers was to offer a system that would allow deliveryof products at their convenience. Thus, the new technology which the company required toinstall was expected to have three main attributes. First, it should be capable of receiving onlineorders. Second, it should make it possible for customers to view a variety of products on theonline platform of the company and third, the customers should be able to put in the locationdetails where they want the delivery to take place (Strauss 2016). According to theserequirements of the customers, the technology should be capable of accepting orders placedonline and communicate the same to the concerned department. The technological requirementsin the described situation also point out to massive advancements in the information system bothwithin and outside the company. The company has to align its technological prowess and humanresources to integrate operations of all the related departments like finance, marketing andlogistics department. The technology should have two sets of properties, namely the attributes ofecommerce websites and capabilities an information system (Goetsch and Davis 2014).Systems needed to help Motosport to achieve business goals:The case study clearly points out that the goal of Motosport Limited is to adapt to thedemands of the clients which would boost its achievement of overall business objectives namely,growth and revenue generation. The above discussion shows that Motosport requires buildinga new innovative technology to receive online orders from clients and direct the same to thewarehouses for delivery at the convenience of the clients. Thus, the information system shouldenable the company to bind its marketing activities, warehouses and clients. The sections belowwould delve into this requirement of Motosport Limited (Parveen, Jaafar and Ainin 2015).
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