Intercultural and Team Communication in Business

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Reflection Paper on Intercultural Communication and Team Communication
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Reflection Paper on Intercultural Communication and Team Communication
Introduction
There are some basic things in business that people may take on a light note but they are
very crucial. Business communication is very crucial because people can’t transact when people
don’t literally understand each other (Kernbach, Eppler & Bresciani, 2015, pp. 170)). In
business, people come from different cultures and as its well known, different cultures talk and
communicate using different languages. There must be a solution to make sure that business still
goes on as planned. Intercultural communication comes in hand in this part. Intercultural
communication is the ability of different people from different cultural backgrounds to
communicate with each other smoothly (Neuliep, 2017, pp. 0). Teamwork is an important part
of a business. It said if one wants to go far, one needs a team. In a team, people have different
specialization skills hence they end up helping each other while solving different problems. In
this context, I will be reflecting on the issues of intercultural communication and team
communication to make a business successful.
Intercultural Communication
Starting with intercultural communication, As indicated earlier, it is simply the act of
people from different communities to communicate smoothly in a business (Jandt, 2017, pp. 0).
In business, there are employees who come from different backgrounds. Most of the large firms
have a different kind of employees, for work to be done, I as an employee need coordination
with other employees or instructions from the employer. Therefore, there is the need for a
common language between the two parties. On the other hand, there are customers; there is no

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way one can restrict the customers that come to a business to get the services he/she needs. The
business should have a common language with the customer to ensure there is a connection
otherwise the business will lose. That shows how this intercultural communication is crucial to a
business.
As a business analyst, I can use different models to make sure that intercultural
communication is enhanced. One of the models that I can put into use is the model of
acculturation (Allen et al. 2016, pp. 650). In this model, it suggests there can be a second
language which both parties clearly understand. It is the most common methodology or model
used and is still the best so far. A second language is a language that is not associated with a
certain culture. It’s a language that takes the concepts of other minor languages and becomes one
common language. If I use this language, people can communicate confidently without one
knowing a person’s origin or culture hence people will be safe. Through the 6 dimensions of the
Hofstede’s model of culture, he clearly states that peoples mind tells a person that he/she is
unique because of the difference in culture (Piller, 2017, pp. 0). However, from the theory mostly
the first dimension, there can be an issue in a business environment where a certain culture is
under looked while another is given a better privilege. There can be a sort of inequality in
business which can hinder the development process of a firm. To solve this, the second language
comes into use because one will hardly know the culture of an individual hence people will live
in peace in the firm.
Team Communication
The team communication as stated earlier is a very important necessity in a business
environment (Le Blanc, 2015, pp. 180)). A team is a group of people working together to achieve
a certain objective. That’s definition is what that makes the team unique. I would prefer working