Expanding Retail Marketing Strategies for Next plc in Brazil and Australia
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To expand its business in Australia, Next plc should sell its products at all places of Brazil, as Brazilian people prefer purchasing from big shopping malls. The company can also apply online advertisement policies and TV advertisements to promote its products in Brazil and Australia.
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International Marketing
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TABLE OF CONTENTS INTRODUCTION...........................................................................................................................1 TASK 1............................................................................................................................................1 Analyzing macro and micro factors of retail market with market recommendations............1 TASK 2............................................................................................................................................3 Evaluating market potential....................................................................................................3 TASK 3............................................................................................................................................5 Identifying two recommended markets with justification......................................................5 TASK 4............................................................................................................................................6 Strategies for Next plc to enter in a recommended market....................................................6 TASK 5............................................................................................................................................7 Recommended adaptations to marketing mix of Next plc.....................................................7 CONCLUSION................................................................................................................................9 REFERENCES..............................................................................................................................10
INTRODUCTION International marketing is defined as the application of marketing principles across the country. It is based on expanding the business in more than one nation (Hill, 2008). This report is based on a case scenario of Next plc for international growth of clothing, footwear and home products retailer. This report will analyze the macro and micro factors which would make an impact on the retail market along with highlighting the market recommendations and evaluating the market potential for Next plc. TASK 1 Analyzing macro and micro factors of retail market with market recommendations Macro and micro factors are analyzed which make an impact on the retail market. However, macro factors are analyzed by using PESTEL analysis and micro factors are assessed by the help of SWOT analysis. These can be explained like: PESTEL analysis of retail market:PESTEL analysis provides an analysis of six macro factors which affect the business. In this report, relevant factors within PESTEL model have been applied which are as follows:Political:There are broad ranges of political factors which affect the retail market in current market environment. An important political decision that affects the retail in international market is the tax rate charged by government (Olson, Slater and Hult, 2005). Political factors have ability to affect the bottom line of organization in the form of corporation tax. Furthermore, political decisions consider interest rates. These interest rates vary as per the country’s tax policies. This can be notified as a positive factor for the retail firms if interest rates are low. It is because of the reason that it provides retail market with an opportunity to borrow large amount of money for capital expansion purpose at lower interest rate. However, other political issues are related to the foreign exchange rates in countries.Economic:Economic environment factor is critical to have an impact on the retail market. An enterprise that uses the value based specialized strategy, which is opposite to cost leader; it can be observed that the organization would run within economic environment. It also has the ability to affect the operations of the retail firm majorly (Vargo and Lusch, 2004). With a strictly statistical perspective, it is observed that 1
economy is fluctuating in many countries. On the basis of global financial crisis in world, countries are facing GDP growth in negative figures with -1% shortening in economy. As per the contradict economic pattern, it can help the retail market to improve its average cost per consumer even if the total number of consumers fall (Bergkvist and Rossiter, 2007).Social Culture:However, there are many social and cultural factors that are considered in the fashion retail market because of increasingly nations with diverse cultures, races and ethnicity which contributes towards the socio – cultural background to the retail market. Social culture not only has the external implications like linked product range to specific cultural segment, the firms also have to make sure that it deals with the conflicts such as managing diversity.Technological:Technological factors make a huge impact on the retail market. It is doubtfulthattechnologicaldevelopmentshavebeentransformedinthebusiness environment, specifically in the retail market (Henseler, Ringle and Sinkovics, 2009). Majordevelopmentsintechnologiesareidentifiedinnaturesuchasinternetor communication based technologies. Technological development such as internet has provided an opportunity to the retail market to develop their business through online portal in multiple countries. Other technological factors are identified so as to develop better relations with customers. By the help of these technological factors, retailers can communicate with their consumers in an effective way.Environmental:Physical environment is essential for the retail organization for operating the business in international market. In the basic terms, physical environment factor is defined in the context of high intensity natural disaster such as earthquakes, tornado and forest fires (Bradley, 2015). Other than these environment disasters, there are so many other environment factors which affect the retail market such as floods, poor sales due to heavy rain fall, snow storms, etc.Legal:Not only for retail but for all businesses, legal factor consideration is essential. While establishing a new business, company must confirm all the legal standards which will force the retail organization into jurisdiction. There are various legal regulations which affect the retail market such as minimum wage legislation and equal opportunity legislation (Manzella, 2012). 2
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SWOT analysis of retail market:Retail firms often use SWOT analysis to evaluate their business practices. SWOT analysis for the retail market possesses detailed analysis of strengths, weaknesses, opportunities and thoughts.Strengths:The first step of SWOT analysis for retail market starts by identifying its strengths. Retails markets strength can be decided on retailer’s financial position, capital and access to bank loans. Other strength of retailer can be its bulk selling or economical prices (Oviatt and McDougall, 2005).Weaknesses:While observing weaknesses of retail market, the retail firm must do market research. Through investigation, the firm can discover its weak brand image and can measure the level of competition. Furthermore, lack in customer service can be also a weak point of the retail market.Opportunities:Next step after observing weaknesses of retail market is identifying the opportunities in market. Opportunities can include unfilled customer needs, online business opportunities etc. For instance, large retail companies can have opportunities to give franchisee to small retail firms (Terpstra, Foley and Sarathy, 2012).Threats:In the retail market, threats can be like decrease in customer demand, recession, price wars between competitors, etc. Change in shopping habits of people can also be a threat for the retailers to expand their business. Market Recommendation:It is recommended for Next plc to consider all the factors, that is, political, economic, socio-cultural and technological while entering in an international retail market. Every country has diverse political and legal regulations and organizations that have to follow it strictly. Thereby, it is recommended to Next plc to make research on all the shortlisted countries politically, environmentally, economically as well as on the basis of social cultural, legal and technological factors before entering in those markets (Luo and Bhattacharya, 2006). With the help of this consideration, Next plc can expand the business effectively. TASK 2 Evaluating market potential Following countries are identified where Next plc can expand as it possesses huge potential: PotentialAustraliaCanadaBrazilItaly 3
Factors CompetitionTheretailindustryin Australiaisfacing severalchallenges because competition is affectingtheoverall businessrevenueof retail market (Vorhies, andMorgan,2005). Industry competition is growingas international players are openingtheirventures in Australia. However, Australiapossesses goodbusiness opportunities in fashion and retail market. Duetoweak economicgrowth andtough competitionand lowmargins, Canada’sretail market is extreme difficult.Before startingthe operationsin marketlike Canada,the organizationhas tobevery cautious. Brazilis appearedasa world’sbiggest fashionand groceryretail marketnextto Australia becauseof aggressive growthstrategy offoreignand domestic market. Thereby,Brazil hashealthy competition. Italyisamajor fashionfocused countryand crowdedwith competitorsas there is already a highextentof rivalry. However, Italydoesnot haveanyscope for new retailers. Needsand demandsof buyer People in Australia are very much cultured and follownewtrends. Thereby,peopleof Australia have potential forretailmarketto fulfill the demand and needs of customers. Canada’sretail markethas growingina haphazard manner because of which retailmarkethas becomemore polarized. Luxury good'ssellingis veryhigh. However,many people in Canada Brazilhas becomehot destinationfor theretailersto invest money in Brazil due to its domestic demandand needs (Turnbull andValla, 2013). Peoplearemore fashion focused in Italythereby; strong needs and demand of buyers are there. But still it possesses fewer opportunitiesfor the new ventures in Italy. 4
are trying to save moneyinevery cornerlikelow pricedand discounted shopping. Purchasing powerof customers Since,Australiahas strongdemandand needs of customers in fashionsector; industry’srevenueis expectedtoexpand whichincreasesthe purchasingpowerof customers. The weak growth ofCanada expectedto continue over the periodsand thereby,the purchasing power ofcustomersin Canadaisnot good(Luoand Tung, 2007) Brazilianretail marketis growing day by daywhichhas madeBrazil's economy effective. However,this helpedin increasingthe purchasing powerof customers also. Duetostrong GDPinItaly,it hasastrong purchasing power of customers. TASK 3 Identifying two recommended markets with justification For Next plc, it is recommended that Australia and Brazil are suitable for the retail markets. Australia's retail market is experiencing positive growth in the recent years despite of many fluctuations in customer’s confidence and spending habits. But after 2014, consumer’s confidence is coming back as many of the planned activities in budget were delayed and in some specific cases, they failed in senate that resulted in higher customer spending which made a positive impact on the retail market also (Cateora, 2008). However, in Australia, retailing is expected to possess the modest growth over periods which will be largely driven by fashion and home products retailer. 5
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Brazil is emerging as one of the growing markets in the world with lots of opportunities for the retailers. In earlier time, the growth of retail market was slow because of uncertain economic environment till 2014 because of this high inflation. Unemployment and unfavorable exchange rate of Brazil made consumers more cautious about their spending. However, now there is huge growth and success is identified for the retail market in Brazil (Zhou, Yim and Tse, 2005). After 2014, Brazilian economy has once again achieving success at its best with many opportunities for the new retailers. Brazilian retail market is emerging with supply chain retailers and financiers for country's economic growth. Thus, it is recommended that there are number of opportunities for the retail market in Brazil. TASK 4 Strategies for Next plc to enter in a recommended market There are various strategies for Next plc to enter in an international market. These are as follows:Direct Exporting:This strategy allows direct selling in the chosen market. Many organizations, once they have established a sales program turn their distributors to represent their business in the market (Palmatier, Dant and et.al., 2006). Distributors work closely with the organizations and help in representing their business.Licensing:Licensing is relatively a polished arrangement where an organization transfers the rights and services to another company. It is particularly a beneficial strategy if the purchaser of license has larger market share.Franchising:Franchising is a typical process for speedy market expansion. Franchising license is useful for the organizations that have repeatable business models like food and factory outlets which can be easily transferred to the other markets.Partnering:It is essential for organizations that are entering in the foreign markets. Here, foreign player can enter into partnership agreement for the purpose of sharing loss and profit. With this, risk can be divided among two. Partnering can be done from simple marketing arrangement to a well-informed strategic bond for manufacturing (Craig and Douglas, 2005). Partnering is particularly useful for the social and business cultured markets. 6
Joint ventures:Joint ventures are the other form of partnership which involves the creation of third organization by merging of two. Joint venture includes 1+1=3 processes. According to this, two companies work together in a market to create a third entity to undertake the operations. In joint ventures, risk and profits are equally shared. Buying a company:In few markets, buying an existing local firm is the most suitable strategy. Because of this reason, company can gain significant market share and hence, can decrease the level of competition up to a certain extent. According to government rules, this is the only option for the firm to enter in a new market. However, for entering in Australian retail market, it is recommended that Next plc should apply franchisee strategy as expanding a business of Next plc can be accomplished by opening an additional firm through franchising (Hill, 2008). Moreover, by giving franchisee in Australian market, Next plc can be able to take advantage of others assets. This firm can use the money, time, talents, ideas and resources of other enterprises to expand their business in Australia. For the purpose of expanding business in Australia, it is beneficial for Next plc because this will require limited amount of capital and also its overheads will be less. Moreover, for entering in Brazilian market, it is recommended for Next plc to utilize the licensing strategy. As people in Brazil are more brand and fashion conscious, thereby, with the helpoflicensing,Nextplccangenerateinstantandguaranteedrevenue(Czinkotaand Ronkainen, 2012). The license agreement requires several types of payments based on the profits of licensee business. Other than this, licensing strategy will provide Next plc brand recognition in Brazil market which will be beneficial in expanding the business in Brazil. TASK 5 Recommended adaptations to marketing mixof Next plc Marketing mix has been produced with respect to Next plc: Marketing MixBrazilAustralia ProductPeople in Brazil prefer latest market trends.Thereby,inclothesalso, Brazilianpeopleprefertrendyand designer clothes (Palmatier and et.al., 2006). Thereby, Next plc can use it as a Australia's weather is hot. So, people inthisnationpreferclothsand accessories accordingly. Thus, Next plc can bring clothes in this country that are made of cool fabrics. 7
growth tool for expanding the retail business in Brazil. Price Next plc has to be careful for setting priceoftheproductinBrazilian market. Because consumers are very loyal to the brands in Brazil, to attract more customers, Next plc can use low price policy. Low prices as compared to the competitors will help Next plc to attract more customers. Australia's people have high standard living and strong demand for high value added products. Population in Australia is attracted by the quality of products as people over there are notmuchconcernedaboutprices (Zhou,YimandTse,2005). Thereby, Next plc can set high prices for the quality products. Place Next plc should sell its products at all theplacesofBrazil.Brazil'people prefer purchasing from big shopping malls.Therefore,Nextplccanget better opportunities by expanding it in malls (Olson, Slater and Hult, 2005). Australia is an urban country and peopleinthisnationaremore shopaholic as they can shop from anywhere if they liked the products andquality.Thereby,itis recommended to Next plc to open a storeanywhereinAustraliato expand the retail marketing. PromotionIn Brazil, products should be promoted through newspaper advertisements and with the help of social media. In some surveymadeamongthepeopleof Brazil,itisobservedthatBrazilian people are connected with the social media. Thereby, for promotion activity in Brazil, Next plc can apply online advertisement policies. Australiaisamongtheleading advertisementmarketofworld. Advertisement on televisions has a highinfluenceontheAustralian consumer’sbehavior(Chettyand Campbell-Hunt,2004).Showing advertisementsonTVreachthe maximum numbers of consumers in Australia.However,asperthe mentioned circumstances, Next plc can apply TV advertisement as brand 8
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promotion strategy for expanding the business in Australia. CONCLUSION From the above report, it can be concluded that international marketing is the act of performing principles of marketing at a global level Along with that, it has also been assessed that international marketing provides lots of benefits to a business by increasing the customer base. This report has also given the constructive analysis application of international marketing strategies to expand the scope of Next plc. 9
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Vargo, S. L. and Lusch, R. F., 2004. Evolving to a new dominant logic for marketing.Journal of marketing.68(1). pp. 1-17. Vorhies, D. W. and Morgan, N. A., 2005. Benchmarking marketing capabilities for sustainable competitive advantage.Journal of marketing. 69(1). pp. 80-94. Zhou, K. Z., Yim, C. K. and Tse, D. K., 2005. The effects of strategic orientations on technology-and market-based breakthrough innovations.Journal of marketing.69(2). pp. 42-60. Online Bradley, J., 2015.The Advantages of Marketing Internationally. [Online]. Available through: <http://smallbusiness.chron.com/advantages-marketing-internationally-61158.html/>. [Accessed on 7thNovember 2015]. FiveStepsToExpandYourBusinessGlobally.2013.[Online].Availablethrough: <http://www.forbes.com/sites/theyec/2013/10/08/five-steps-to-expand-your-business- globally/>. [Accessed on 9thNovember 2015]. Manzella, J., 2012.What strategy should your company use to expand internationally.[Online]. Availablethrough:<http://manzellareport.com/index.php/strategies-section/285-what- strategy-should-your-company-use-to-expand-internationally/>.[Accessedon9th November 2015]. 11