Table of Contents Introduction......................................................................................................................................3 Functional areas and hierarchy of management...............................................................................3 Communication in Leadership and Management............................................................................5 Drivers of Globalisation and their impact on businesses.................................................................6 Comparison of styles of Leadership/Management..........................................................................7 Conclusion......................................................................................................................................8 REFERENCES..............................................................................................................................10
Introduction Business refers to an activity of making money by developing or buying and selling goods. The business is controlled by managers and leaders who look out for the activities and operations performed by the workforce in order to achieve the organisational goals. These managers and leaders needs to have suitable skills so that they can perform their role effectively. The taken organisation in this assessment report is Rowlinson Knitwearwhich is a cloth manufacturer based in United Kingdom. The company is providing personalised school wear garments and corporate wear garments. This report will discuss the various functional areas and hierarchy of management adopted by the taken firm. Further drivers of Globalisation and their impact on businesses and the comparison of styles of Leadership/Management in the taken business will be discussed. Functional areas and hierarchy of management Rowlinson Knitwear is a UK based cloth manufacturer which is the leading supplier of personalised school wear garments and corporate wear garments to the independent retail market of United Kingdom. This company is medium sized organisation which is conducting its business operations in UK. The firm was started in 1939 with an aim to become one of the leading suppliers of the garments in UK (Aithal, 2016). The firm has various functional areas such as sales, operations, finance and quality check who are contributing their maximum efforts for raising the productivity and profitability of the company in UK market. These areas are discussed below: Finance: This department is responsible for providing the money to various business departments for ensuring the smooth flow of business operations. This department assist the Rowlinson Knitwear in purchasing the various tools and equipments which are essential for business operations so that they can perform their work without facing any monetary barriers. Finance manager prepare budgets and allocate finance to different departments so that operations and activities can be run smoothly and effectively. Sales and marketing: This department of the Rowlinson Knitwear deals with the clients in order to promote the products of the company in the market. Marketing department provide the insight of market to the business functions in order to develop products which can fulfil the needs of their targetted customers. This marketing department also publish
the job vacancies of the company on Job portals in order to attract potential customers who can perform the business operations in proper manner. Production: This department is the major department of Rowlinson Knitwear which manufacture or produce the clothes provided to the customers (Clarke, 2013). This department took the insights about the customers and market from the marketing department and with the help of finance departments, manufacture the clothes according to the insights. This department ensure that the operations of the firm is going on a continuous basis for earning high profit and revenue. Quality check: This department is responsible for checking the quality of the clothes which are manufactured by the operations department in order to check for errors and faults. If any such thing is observed, then the cloth is discarded and interact with the operations department for eliminating the errors (Di Giuli and Kostovetsky, 2014). Through this, Rowlinson can produce quality based clothes for satisfying the needs and expectations of their customers which are provided to the customers. Source:Hierarchical structure, 2013 Hierarchy of management Illustration1: Hierarchical structure
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The management of the Rowlinson Knitwear is using the hierarchical organisational structure in its business operations. Through this structure, the employees are segmented into three levels i.e. lower, middle and upper level employees (Hierarchical structure,2013). The lower level employees reports to the middle level managers who will report to the upper level management. The middle level managers are responsible for resolving the issues and problems of their lower level employees and upper level management is responsible for resolving the issues of both middle level managers and lower level employees (Donate and de Pablo, 2015). This structure is suitable for the firm as the company is small along with the limited business operations which can be controlled at these three levels. Communication in Leadership and Management Communication plays a major role in the working of leaders and managers without which they could not interact with the employees effectively. This communication is also essential for managersandleadersforconveyingtheirstrategiesandothernecessaryinformationto employees (Du and et. al., 2013). Communication is essential for leaders and managers in conveying the goals and objectives of organisation to the employees for ensuring that they got the clear understanding of goals and objectives which must be accomplished by them. Also proper communication skills assist the managers and leaders in interacting with the employees effectively so that employees can communicate with them regarding the issues and problems which are faced by them during the time of performing their assigned work. By using the communication, manager and leaders can support the employees so that they can perform their work with the required efficiency in order to bring effective results to the firm. Effective communication between the management and employees ensures that employees are not facing any difficulty in their work which can restricts them in executing the work in desired manner. Also communication is necessary for managers and leaders in providing the required information and support to the other departments so that they can perform their work in required manner. For example: The operations department of Rowlinson Knitwear produces the clothes which are provided to the consumers. These clothes are manufactured based on the research and insights provided by the marketing department after analysing the needs and wants of the customers (Goetsch and Davis, 2014). The finance department provides the required funds to operations for producing quality based products which can meet the expectations of consumers in order to enhance their satisfaction.
Drivers of Globalisation and their impact on businesses Globalisation is the process of expanding business operations of a firm from a country to another country in order to enhance the sales and productivity as well as customer base for sustaining in the global competitive market for a long period of time. There are various factors and drivers which drives the globalisation process of an organisation. These factors or drivers heavily impact of the business operations of firm in expanding the business operations. Some of these drivers are discussed below: Technological advancements: These factor drive the globalisation process as these advancement in the technology makes it easier for the people, products and ideas to travel across the borders for fulfilling the needs of the market. For example: The advancements in the transportation medium made it possible for the people to travel from one place to another in a very short span of time (Kim, Li and Li, 2014). Whereas advancements in the communication channels made it possible to connect with the people from various geographiclocationswithoutgoinganywhereelse.Thisadvancementsin communication are allowing the people to share their ideas, information etc. with other people in least possible time instead of taking months or week. Whereas advancements in automation have made it possible to enhance the level of production and products. Internationaltrade:Italsodrivesglobalisationprocessasthisisessentialfor encouraging and strengthening the interdependence of one country on another country. It is very difficult for the countries in this modern world to become self-sufficient due to which they needs to import the products from outside of the country for meeting the expectations and needs of their people. These countries imports products and services from another countryfor maintaining the living standard of their citizens. Due to this, various organisations are expanding their business operationsor globalising their business in order to grasp the opportunities in international market. For example, the elimination of trade barriers and the reduction of foreign investment restrictions are helping the organisations in creating a global marketplace. International investment: This factor also drives globalisation process by enhancing the economic integration. In the recent years, international investments are increasing such as commercial loans, foreign direct investment (FDI), and foreign portfolio investment (FPI) etc. Various countries are encouraging the foreign companies to expand their business
operations in their country and in return these countries will invest in the business operations of the firm (Korschun, Bhattacharya, and Swain, 2014). This is also a driving factor as due to the expansion, opportunities such as Job employment,productive enterprises, and new sources of income etc. which will support the people in raising their living standard. These factors also drives the globalisation for the Rowlinson Knitwear as it is a small company having limited number of operations in UK. Due to these factors, the company can expand its business in order to improve the customer base, revenue and profit. Impact of these factors on business From the above discussed factors, it is clear that these can support the people and other stakeholder of country in improving their living standard as due to the globalisation, jobs, companies, new source of income will be increase. These support the local economy in which the business is expanding their operations. For example:Elimination of trade barriers and the reduction of foreign investment restrictions are attracting the companies in expanding their business for earning more profit and revenue. Whereas commercial loans, foreign direct investment (FDI), and foreign portfolio investment (FPI) etc. are also attracting the companies for expansion as the business is gettinginvestment from the country in which they are expanding their business. These factors both positively and negatively impact the businesses as if the trade barriers and foreign investment restrictions are increased then company can face loss in the new country which will also impact the sales and profit. Comparison of styles of Leadership/Management There are various leadership and management styles which are used by the management of Rowlinson Knitwear. These styles are used by the managers and leaders for effectively performing their job role in order to raise the output of the organisation. The management of Rowlinson Knitwear is currently using the democratic and autocratic styles for their workers in order to take proper decisions. Comparison of these leadership/management styles which are used by the managers and leaders of Rowlinson Knitwear is given below: BasisDemocratic styleAutocratic style MeaningInthisstyle,leadersand managerssharethedecision Inthisstyle,leadersand managersaresolely
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makingauthoritywiththeir team members and employees. responsiblefortakingthe decision and no one has the authority to intervene. Idea collectionIdeasaregatheredfromthe employeesinordertotake proper decisions. Ideas of the employee are not considered in decision making and only manager or leaders has the responsibility to take decision. Behaviour orientationThis style is relation oriented.It is task oriented. SuitabilityThisstyle is suitable to use whenteammembersand employeesareexperienced, qualified and professional. Thisstyleissuitable to use whentheemployeesare unskilled,uneducatedand obedient. Based on the above comparison, It has been recommended to Rowlinson Knitwear that the managers and leaders of the company needs to use the democratic style in their working as well as in business operations. Through this style, managers and leaders can include the ideas, suggestions and opinions of the employees while taking any crucial decision which can impact or influence their working performance and behaviour (Saeidi and et. al., 2015). Through these ideas and suggestions which are taken by the managers or leaders from the employees, workers stay motivated in their working at the workplace as they feel that they are important for the organisation as their ideas are considered in the decision making process of the organisation. Through this, they will try to improve their performance and efficiency for bringing profitable and favourable results to the organisation. So, it can be said that democratic style is most appropriate for modern global organisation as it helps in improving productivity and motivation level of employees which ultimately results in growth and success of organisation. Conclusion It has been concluded from the above discussed report that the managers and leaders of an organisation needs to have suitable styles and skills through which they can manage the activities of their workers. There are various functional areas of an organisation which are
necessary for performing the business activities of organisation effectively. These managers and leaders should develop their knowledge and competencies for bringing more output to the organisation in order to achieve higher competitive edge over the competitors. Suitable styles must be used by managers and leaders in order to effectively interact and communicate with the workers in order to enhance their motivation.
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