This document provides an introduction to ethics and discusses various topics such as organizational culture, ethical dilemmas, conflict of interest, and an internship experience in Leopard system. It also includes references for further reading.
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Running head: INTRODUCTION TO ETHICS INTRODUCTION TO ETHICS Name of the student: Name of the university: Author note:
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1INTRODUCTION TO ETHICS Answer 1 Organizations across the globe despite their size have their own different culture. a culture plays important role in an organization. Employees’ retention and sustention highly depends on this (Helmreich and Merritt 2017). Work cultures tend to changes along with time and when any external body comes in power in the organization. As an ICT professions, there can be certain culture issues that can impact, they are: Anonymity: employees are certainly to fear of new culture as people take time to adjust in a culture and culture changes tends to make the people less confident. Rapid changes: There is likeliness that organizations will go through changes when it is merged with other organization. When two companies merges, two cultures merges as well this might have positive or negative impact. Changes: Any forms of changes in organization are the most impactful factors in job role. Therefore, changes such as working hours, leaves, incentives and power distance may have severe impact as these are commonly difficult to cope. Merging and acquisitions are often taken as fear factors for ICT professionals regarding the future prospects of their career. Change of team, boss, transfers or job roles are impactful too. Answer 2 Dilemma is common in every profession which in fact tends to grow after the merger (Ward 2016). The ICT professional may find them in ethical dilemmas often then required. In
2INTRODUCTION TO ETHICS the mentioned scene, McDonald’s framework for ethical decision making is more useful. The framework states: Identification of the issues along with collection of information Finding feasible alternatives Seeking rightness of each alternatives by the suitable ethical standards Proposing and testing the possible resolutions Coming to final choice. The Mcdonald’s framework was used for the ethical decision making due to following reasons: The person is the main focus of the framework. In this case ethical dilemma is adjusting to the changed culture in this specific scenario. It gives step by step detailed solution on the ways conditions of ethical dilemma can be handled. It focuses on all the possibilities of solution along with their ethical dilemma in adjusting to altered culture. It stresses on dealing with the situation rather than opposing it. It is an essential aspect for successful organization as culture in organization keeps changing (Epstein 2018). Answer 3 Conflict of interest can be defined as a situation where an individual has loyalties or competing interest. When a person who has two different relationships where he or she is expected same kind of loyalties it is a situation of conflict of interest (Rahim 2017).
3INTRODUCTION TO ETHICS For example, I was working an organization and in the same time after the office time I worked for my family business. Since it was similar kind of business I was expected to give my loyalty to both and give my best to both. It was a situation where I felt myself in a conflict of interest. In this specific situation, my aim is to keep my professional business and personal business in two different ways. I will try to reason and make my decision while ensuring they do not collide with each other. On the basis of each one’s history and present I will make my decision. The decision I make will be guided by theory of ethics as well such as deontological and utilitarianism. Answer 4 I am doing my internship in Leopard system. Leopard system is Australia’s leading enterprise mobility solution provider with a reputation for creating innovative strategic solutions. I work as an IT support where my responsibility is to check the background of customers and call them to gather the feedback. The company’s forte is that they know data, the ways to extract it, report it, track it, use it, process it and most significantly, learn from it. The company has the passion for helping business leverage their data for optimal productivity. They work with personal integrity where they act with care and diligence. The company makes decisions which are honest, impartial, fair and timely along with consideration of all relevant information. It was not only with the client but also with the employees of the company. Relationship with others of the company is certainly maintained in the company. They treat
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4INTRODUCTION TO ETHICS people with courtesy, respect and sensitivity. They recognize their interests, rights, safety and welfare of will the people associated with the company. The company is also careful about accountability where the resources of the state is used in a responsible and accountable manner that ensures the efficient, effecting and appropriate use of human, financial, natural and physical resources, property and information.
5INTRODUCTION TO ETHICS References: Epstein, M.J., 2018.Making sustainability work: Best practices in managing and measuring corporate social, environmental and economic impacts. Routledge. Helmreich, R.L. and Merritt, A.C., 2017.Culture at work in aviation and medicine: National, organizational and professional influences. Routledge. Rahim, M.A., 2017.Managing conflict in organizations. Routledge. Ward, J., 2016.Keeping the family business healthy: How to plan for continuing growth, profitability, and family leadership. Springer.