Introduction to Management

Introduction to
Management

Table of Contents
INTRODUCTION...........................................................................................................................3
ANALYSIS OF PROBLEM AND CORRECTIVE ACTION........................................................3
Suggestion for improving employee turnover.............................................................................4
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8
Books and journals .....................................................................................................................8

INTRODUCTION
This report is consist evaluation of problem of high staff turnover in firm named The
Imperial Hotel which is situated in London. Hotel has 500 rooms and also listed in 4 star hotels
range which is a quality mark for any hotel but because of some issued firm is facing huge
backdrop of loosing its position and rigidity in its operations. This hotel is suffering form
numbers of problems like high staff turnovers, dissatisfaction among costumes, poor attention
and dissatisfaction in work culture and issues with front line staff as well as back line
staff(Bullock,Haddow, and Coppola, 2017).
The main reason for all these troubles is high rate of employee turnover. There are
different studies and theories which can be used to minimise this outcome. Here theories related
to motivation, training and management can be used witch will reduce the chances of employee
turnover in firm . This reduction can also help in addressing other problems like problem related
to front staff and back staff management, these theories will also aid in maintain good working
culture in organisation .
For solving this issue firm can use operational theories, these are those which help firm in
increasing efficiency of work and supporting there employees as well as services to grow
rapidly. There are number of operational theory which can help firm in getting out this problem.
Six sigma is the best example of operational theory . Management theories are also helpful in
solving problem if hotel because it facilitate. It help in identifying new methods which will
decrease the effect of these issues and help firm in its position back. Here this hotel can use
motivational management theories and theory related to culture which can help in boosting moral
of employees and reduce employee turnover and bring effective management in firms
administration(Deepak, and Deepak, and Jeyakumar, 2019).
ANALYSIS OF PROBLEM AND CORRECTIVE ACTION
The imperial hotel of London is passing through a bad time because of some issues
related to management. It have to mange these issues for getting in profitably and using its
resources in long term. Employee turnover is one of these issue which have major impact on
organisation and it have to deal with it.
Employee turnover ratio is that ratio which shows the relationship between firm an job
period of its employee. If this ratio is higher than a specific limit than it can have major