This document provides an introduction to the concept of marketing, including the 7Ps (product, place, price, promotion, physical evidence, people, and process) and how they create customer value. It also explores how businesses use marketing to remain competitive and the use of digital marketing for performance improvement and growth.
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Introduction to marketing
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Table of Contents INTRODUCTION...........................................................................................................................1 What is marketing and how 7p,s create customer value.............................................................1 How business use marketing to remain competitive..................................................................3 Ans off matrix and use in business.............................................................................................3 How business can use digital marketing to improve its performance and growth.....................4 CONCLUSION...............................................................................................................................4 REFERENCES................................................................................................................................6
INTRODUCTION The activity covers buying or selling of a product as well as promotion also is known as marketing. The main aim ofthis is to produce the revenue for a variety, organizationor a company. Marketing teams acquire by the execution of strategic digital functions such as drive traffic, qualified leads and sales in direct collaboration with their sales team(Ailawadi and et. al., 2020).It is an activity thatdeveloping communication bringingand exchanging offerings that have value for consumers, clients, partners and society at large. The primary function is to attain the customer for the company, so business can run smoothly and significantly. It influence customer to purchase the product. It includes various types of marketing such as digital marketing, social media marketing, content or many others. Marketing consider product, price, place, people.In the context of big brand, organization hire celebrity, popular personalities for their endorsements. The major aspect of marketing it is all about to gain fund and fulfil the need anddemandsoftheconsumer.Itincludesvariousactivitiesforpromotionsuchas: advertisement, selling, sales and promotion, public relations and direct marketing. This report compose of 7p,s It can be included how can be create customer value, how business use marketing strategy to earn the profitability. What is marketing and how 7p,s create customer value. It include different type of function in term of promotion of goods and services that performed by an organization in order to attain massive competitive advantage from aggressive marketing competition. It is all about to make sustain relationship with customers and market place. In the relation of price marketing cost and distribution expenses as per the assumption of all included cost that will set the price of particular product. It also attracts the audience with the help of advertising to accomplish valuable audience(Deepak and Jeyakumar, 2019). Best productservice plan Invention strategyit is thebasic part of product design, itinvolves team who is responsible for developing the product. It also defines the course of action that company must develop a product. First of all, identifytargeted addressees,poor product market fit is one of the most collective reasonsto startup disappointments.Organization must define the product vision. 1
Elaborate current state and target condition. Stay in sync with other teams. Effective distribution It gives consumers with convince in the form of availability, it include the whole process of product when, where, right time, place or product and authorization to purchases. 7 p's of marketing including product, place, price, promo, physical, people and process. These all element develop the customer value, In the prospective of product, organization are responsible for giving best quality products for their customers and it involve the every aspect of product such as design, quality, features, market positioning, packagings and options(Boyd and Koles, 2019).If company will work on these elements definitely quality product will come. This thing develops consumer value. Price:In the context of market, organization have to keep high price product than competitorstocreatetheimpressionofahigherqualityoffering.Asperthecustomer requirement, they want high quality product with affordable price, it will also enhance consumer value. Promotion:it includes advertisements, canopy, content marketing, scheduled discounts, e mail marketing display, public relations or many others that give that give preference to the product for the consumer. It is beneficial for customers, they are able to see reviews and check prices so they willing to buy product(Chaffey, and Ellis-Chadwick, 2019).After buying the product by customer organization sent thank you email with the help of marketing automation, this activity includes consumer value. Place:It involves place where organization sell the product or allow aces company goods and services. People:those people are part of the organization and put their effort to sell the product or service, conniving it, managing teams on behalf of customers. Physical evidence:It is very essential for customers to know that thebrand are buying from or interactingwith and well actually exist in life. Process:It is the last ingredient of marketing mix, it involves series in action that are taken distributing the product and service to the customer. It assessingthe overall characteristics in term ofsales funnel, payment system, distribution processes and managing customer relations. 2
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How business use marketing to remain competitive. Innovation is the key, to start a business organization have to be new ideas, concepts. So that business can compete easily with competitor. They have to know who is the competitor because company make best product in affordable price(Thaichon, Brown and Weaven, 2020). Company have to know targeted audience so that customer footfall will increase and business can run smoothly and significantly.Organization have to concentrate on its strength and work on internal operations, it is not about cost cutting, it means best quality of product and services in affordable price. SWOT analysis stands for strength, weakness, opportunity and threat of the organization. In prospective of tesco, the strength is biggest grocery retail in the UK thathas higher sales and revenue as associated to other super market chains. The concern organization has launched so many different forms of stores such as tesco home plus, metro, superstore and one store. Weakness monetary errors:Due to its high debts and credit card liability and itsfinancially profits are intensely exaggerated. Low cost approach:In UK Tesco isthe price spearheadand it's low strategy reduce profits margins. Opportunities Online shopping:It hasthe occasion bygrowingand advancement itsonline shopping enterprise as well as home delivery services. Strategic associations with other varieties:Organization developing their strategic partnerships with reputed companies and it canoffer a best occasionfor this company. Threat Economies crisis and credit crunches:Government changed their rules and regulation so companyfacedtaxissues,creditcrunchesandmonetarychallengesthatcanaffectthe operational efficiency and performance of the organization. Ans off matrix and use in business Ans-off matrix includes the frame work to assist the executives, higher authorities and marketers devise strategies for future growth. It is also known as product market expansion that 3
used by organization to analyse and plan their strategies for growth. In the prospective of tesco, it has been able to expand its business well since its inception. This strategy is assisted it enhance its market share and the utilization of goods through existing consumers. It decided by big price drop to pursue the strategy of market penetration. It simply means enhancement of sales of its current product to attracting new consumer from its competitor(Foltean, 2019).This company has business strategy to acquire sustainable competitive advantage. Howcommercialenterprisecanusedigitalmarketingtoimproveitspresentationand development. Digital marketing encouragethe occupational websiteand online sales through making enterprise more observableandaccessible to a wider rangeof customers those are already penetrating for goods andfacilities in the organization. It also helps to connect with their customer base. It is very beneficial for the organization because digital marketing is a less time consuming and attain high customer footfall. It assist toimprovement the occasion to create moreconsistentmarking.Itismorepracticalandeffectivethanout-datedmarketing. Organization are able to conduct more targeted marketing. Most of the people find the goods and services they are look by search engines such as google, without an appropriate search ranking. Online marketing assist business by allowing the target the consumer that are most likely to buy products or invest in enterprise services(Park,2020).Online marketing can deliver excellent return of investment than traditional media and marketing channels. Digital marketing it is a flow of targeted traffic converts into sales and leads. It gives advantage in terms of global reach that allow platform to find new markets and trade globally for only a investment. Second aspect is lower cost, a well targeted digital marketingcampaign can attain the appropriate customer at much lower cost than out-dated marketing methods. CONCLUSION It is inferred from the above report about findings such as, scope of marketing in the business, it is responsible for promoting of goods and services and also use digital marketing that assist to attain more customer to compete with competitors. 4
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REFERENCES Books and Journals Ailawadi, K., and et. al., 2020. Introduction to the Special Issue on Marketing Science and Health.Marketing Science.39(3). pp.459-464. Boyd, D.E. and Koles, B., 2019. An introduction to the special issue “virtual reality in marketing”: definition, theory and practice. Chaffey, D. and Ellis-Chadwick, F., 2019.Digital marketing. Pearson UK. Deepak, R.K.A. and Jeyakumar, S., 2019.Marketing management. Educreation Publishing. Foltean, F.S., 2019. Bridging marketing theory-practice gap to enhance firm performance: Introduction to the special issue.Journal of Business Research,104, pp.520-528. Park, S., 2020.Marketing management(Vol. 3). Seohee Academy. Thaichon, P., Brown, J.R. and Weaven, S., 2020. Special issue introduction: online relationship marketing.Marketing Intelligence & Planning. 6