Issues in Human Resource Management

Issues in Human Resource Management

Table of Contents
INTRODUCTION......................................................................................................................3
1. Emerging trends and issues associated with human resource department in Hotel
industry.............................................................................................................................................3
2. Design and develop a job description and a person specification of a supervisory position
from the organization.....................................................................................................................5
3. Demonstrate contemporary knowledge and understanding about the approaches to
performance management and people development in line with recognized best practice....9
360-degree feedback.........................................................................................................10
Personal development plans (PDP)...................................................................................11
Zoho people......................................................................................................................11
iCIMS Talent Acquisition.................................................................................................12
4. Training material for new human resource manager............................................................12
CONCLUSION........................................................................................................................14
REFERENCE...........................................................................................................................15
Books & Journal............................................................................................................................15

INTRODUCTION
Human resource management is essential for the growth as well as development of
business firm. It is strategic approach adopted for managing the subordinates in an
appropriate manner for gaining competitive benefits over rival firm in the market. In
assistance of this, it helps in accelerating performance of employees in order to achieve
objective of the company. Apart from this, there are various activities which are executed by
HR professional like recruiting, selecting, providing training to its individual person that
helps in sustaining for a longer time period. Beside from this, the primal aim of HR manager
is to boost performance level of employees at workplace. This report is based on
Intercontinental hotel group which is situated in UK. It is the largest chains of hotel which
operate their business organization at global level. The main purpose is to offer high quality
services to its client for sustaining them for a longer time period (Wood and Logsdon, 2017)
MAIN BODY
1. Emerging trends and issues associated with human resource department in Hotel industry.
From the point of view of Susan Jacobs, 2015, there are different changes as well as
issues which arise within hospitality sector. In addition to this, there are various trends taken
place in HR department which bring complete revolution in this sector. The main aim of HR
manager is to achieve the goal and objective of business organization in short span of time.
Therefore, it is necessary to recruit highly skilled and talented applicant in order to make
higher influence towards accomplishing goal of the company. In reference of hospitality
industry, there are different issues as well as challenges which is faced by the HR manager
within hospitality sector.
As per the opinion of (Beal, 2016), there are different issues and challenges which is
faced in order to tackle the employees at workplace. There has been a current trend like
globalization which imposes direct impact on activities and functions of business
organization across the globe. In order to tackle these situations, there are different kind of
people coming from various countries or culture for grab the job opportunities, career
advancement and many more. Therefore, it is necessary for HR department to tackle such
globalization effects in hospitality sector. This situation is tackle in such a manner that helps
in gaining more and more profit at workplace. Also, they need larger contribution of
employees to perform work for maximizing benefits.

According to the viewpoint of (Bringezu and Bleischwitz, 2017), technology plays an
important role for the success and growth of business organization. Therefore, this is a big
issue and challenge which is faced by HR manager. In addition to this, the implementation of
advanced technology imposes both favorable and adverse impact on the activities of business
organization. In order to having an advanced technology, there are some operational issues
which is face by HR department. There are different technological system of hotel like
restaurants, bar as well as front office and many more. All these departments are tackled by
the HR manager of the business organization. Therefore, it is necessary for HR department to
having knowledge regarding updated technology in order to manage different activities and
functions of business organization.
As per the opinion of (Brown and Porter, 2018), the change in management is another
issues which is faced by HR department in hospitality sector. In addition to this, there are
different external environmental factor which is changed very frequently in term of
implementation of advanced technology as well as globalization taking place within business
organization. Therefore, it is necessary for HR professional to bring innovation revolutions
and invention such as renovation, rationalizing and so on. It helps them in achieving success
and growth at workplace. Apart from this, it is the responsibility of human resource
executive is to manage a change in such a manner that assists in gaining favorable results. It
is difficult for human resource department to motivate employees towards adoption of
changes within hospitality industry.
On the basis of above mentioned different opinion of authors, it has been analyzed that
there are different issues and challenges which is faced by the human resource manager
within hospitality sector. In addition to this, due to change in external environmental factor in
frequent manner, thus it imposes both favorable and adverse impact on functioning and
activities of human resource manager within hospitality industry. Apart from this, the
hospitality industry is growing as well as emerging very quickly; HR professional plays an
important role for handling different activities and functions of business organization. There
are different issues which are faced by manager but globalization is the conspicuous issue
within hospitality industry. Therefore, due to high level of growth, it is necessary for
company to adopt the globalization in order to perform different business activities and
functioning in better way.