IT Governance and Australian Legislation in a Small IT Company

Week 4 Discussion Forum
Name of the Student:
Name of the University:
Author’s Note:

Question 1.
The host company I was working on was a small IT company. Due to this, it did not have a
formal framework for IT governance. However, despite the fact that it did have that, there were
basic set of rules that were laid down on the process in order to make sure that accountability,
efficiency, responsibility, value and control have been achieved. The company maintains the
privacy of the information of its customers. To avoid any losses in regard to the customers’ data,
they have also ensured backing up of the customer data on multiple level. Additionally, in order
to access the data, the management on upper level is used for authorization (De Haes & Van
Grembergen, 2014).
The motto of the company is customers’ efficiency. Customers are taken care of by a number of
staffs who are always available to respond to customers’ queries. Finally, the company has staff
who have different positions such as the manager, managing director, reception, supervisor
among others. The various jobs carried out in the company are partitioned by the upper level to
the juniors. This is done according to the job nature.
After a long day of activities carried out, all the staff in the company meet and deliberate on the
day’s output (Brown & Grant, 2015).
Question 2.
During my internship and previous work, I did not encounter a situation whereby I had to apply
the Australian Standard in order to complete the ICT tasks assigned to me. If I was to experience
such situations, I would surely consider the following standards in order for me to complete my
tasks: (Odendaal, 2013)
 Establishment ICT responsibilities that are clear and well understood – since I would be
an internee, I would make sure that I am certain regarding my responsibilities. In case of
any queries that may arise, I would consult immediately with my supervisor.
 Planning ICT to be the best support for the organization – it involves making the tasks
performed efficiently. I would organize jobs that would offer help to the organization.
 Ensuring the ICT department functions well at all times – I would analyze the
information and data to ensure that all jobs are done perfectly.