Impact of IT System on Recruitment and Retention in HSBC

IT & HRM

Table of Contents
INTRODUCTION...........................................................................................................................1
Main Body.......................................................................................................................................2
Impact of IT system on recruitment and retention in the HSBC............................................2
Strategies to improve employee engagement in the HSBC....................................................4
CONCLUSION................................................................................................................................5
References:.......................................................................................................................................6
Online.....................................................................................................................................7

INTRODUCTION
Human resource management is the process of managing the manpower of the
organisation and activities related to them. In 21st century the human resource - the people
working in organisation are the most important means of building competitive advantage for the
organisation (Stahl and et. al., 2020). Therefore managing the human resource is essential in 21st
century as they might affect the performance of the company. Therefore, in 21st century the role
of the human resource management team has become inevitable in modern business in order to
optimally utilize the power, potential and capabilities of manpower. Technology has changed the
scenario of everything to great extent and in the field of human resource management the IT has
gain its major role in recruiting employees, training techniques, attendance and leaves
management and many other activities of HRM. There is extended use of the IT technology in
HRM as the systems adopted by the modern business are completely technology oriented. This
has helped the businesses to boost their transformation process of exchanging human resource
information such as collect, share and use the information (Harney and Alkhalaf, 2021). With the
advancements of technology the human resource that are leveraged with the new tools and
techniques of IT are given preferences. Therefore, there are different ways by which it plays role
in improving overall talent management of organisation. Because with the help of IT
personalized learning is adopted for the training and learning skill which upgrades the level of
talent management. Also there are the IT systems like LMS platforms that identify the core
competencies, skill gaps and also plan the development goals for the human resource (Zardasht,
Omed and Taha, 2020). The present report is in context of HSBC which is one of the world's
largest banking organisations.
Company overview
Purpose- the purpose of HSBC is to open the world of opportunity for their customers with their
expertise, breadth and perspectives. the HSBC has aim to make world better place for the
customers, people, investors and the planet that all share (Opening Up A World of Opportunity,
2021).
Size (numbers of employees)- the HSBC is the community of 226,000 employees that supports
the business to grow.
Target customers- the target customers of the HSBC are the most ignored and untapped
segment that are millennial of age 25 to 35.
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