ITC505 ICT Project Management Assessment-3 Charter

ITC505
ICT Project Management
Assessment-3
Charter
Student Name:
Student ID:

Contents
Part one: MOV.................................................................................................................................3
Part Two: Scope...............................................................................................................................6
Part Three: Work Breakdown Structure........................................................................................10
Part Four: Project Risk Analysis and Plan.....................................................................................12
Part Five: Quality Management Plan.............................................................................................17
Part Six: Closure and Evaluation step...........................................................................................19
References......................................................................................................................................22
List of Figures
Figure 1- WBS...............................................................................................................................10
Figure 2: Gantt Chart.....................................................................................................................11
List of Tables
Table 1- Area of Impact...................................................................................................................3
Table 2- Stakeholders Expectation..................................................................................................4
Table 3- Timeframe developed for MOV........................................................................................5
Table 4- Out scope items.................................................................................................................6
Table 5- In scope items....................................................................................................................6
Table 6- Description of participant work.........................................................................................8
Table 7-Project Risks.....................................................................................................................12
Table 8- Risk assigned to members...............................................................................................16
Table 9- Evaluation of project.......................................................................................................20
Table 10- Reviews of managers of Globex...................................................................................21

Part one: MOV
Area of impact
According to their ranking area of impact is been displayed.
Table 1- Area of Impact
Financial Customer Strategy Social Operational
This system
restricts people
from entering
RALS if they
don’t have the
tickets with
them.
This system
allows the
customers or
users to easily
and quickly
book tickets
from anywhere
in the world.
As RALS and
Globex will not
be shifting
towards a new
market making
strategic field of
least priority.
This system is
very attractive
and gathers
user’s attention
which increases
its social
impression.
Chances of
occurring error
are less as this
system is
completely
automatic. This
system also
helps in
managing
crowd easily.
Types of values:
 Faster: RALS is presently facing issues in dealing with crowds. They desire a system
which can help easily in managing and dealing with the crowd. This system provides
online ticket generation through which users can book tickets online by sitting anywhere
and eliminating those big queues. This process is much faster and quicker and is less
hectic.
 Better: Due to this system of booking tickets online, it makes the process automatic that
helps in managing the whole crowd and can easily operate them. The system provides the
opportunity to book tickets directly from sitting anywhere in the world.
 Cheaper: This system helps in reducing the cost of labors or employees involved as this
is completed computer-based system.
Appropriate metric:
Targets
To implement the online booking system for tickets few things are commonly targeted which are
listed as:

 Tickets are equipped with a barcode.
 Tickets are purchased through online systems.
 Categorization of tickets on a day basis.
 Details like outlet, offline/online purchase and gate number are described in tickets.
Stakeholders Expectation
Table 2- Stakeholders Expectation
List of Stakeholders Stakeholders Expectation
System analyst Issues faced must be presented in detail manner.
Project manager Coordination between Globex and RALS organisation must be
positive.
Web developer Resources must be made available when needed.
Computer technician RALS committee corporates properly.
System architect Resources are available in given time.
Business analyst They need to properly communicate with Globex organisation and
RALS committee.
Globex corporation They can also access the generated revenue.
Visitors They buy tickets from an online system of booking.
RALS committee During the peak time also crowd can be managed (Crump, 2015).
Target that is quantitative
 They expect 83% of the increase in profit earned within 6 months.
 The expectation of customer retention increment by 90%.
 They can easily control 90% of the coming crowd.
 It can maximize the interest return up to 8.9% within 5 months.

Timeframe developed for MOV
Table 3- Timeframe developed for MOV
S. No. Task Name Task
Duration
1 Conceptualization and Initialization of online booking
system of tickets.
6 days
2 RALS presentation 2 days
3 Control and executes plans for generation system of
online booking system.
5 days
4 Online booking system of tickets is implemented. 11 days
5 Online booking system for tickets is installed. 5 days
6 Training of RALS staff regarding the online ticket
booking system.
1 day
7 Project closure 1 day
8 Online ticket booking system evaluation 1 day
9 Total 32 days
MOV Summary
The system of online booking of tickets used to help Globex organization and RALS committee.
From this system, customers can purchase tickets online providing them with a platform for
easily booking tickets. This system can be accessed through user handy devices like mobile,
tablets and notebooks. Tickets can be printed by visitors that have a barcode on it.
This system allows the RALS committee to track the whole crowd so as to manage them. This
system reduces the threat of cheats as through this only that person can access inside which holds
proper tickets. It even allows Globex track easily the revenue record created by the crowd
(Fisher, 2018).

Part Two: Scope
Scope
RALS community is presently facing issues in controlling the crowd. Most of the crowd is
getting away from the gate of the entrance as the revenue result is not properly generated and
because of this RALS gates are dealing with delays. As a result of this, the process of sale has a
slowdown in RALS due to long and waiting queue. To overcome such issues RALS decided to
come up with a new and user-friendly platform for booking tickets.
The system generated provides few functions as well as features that are listed below:
 This system generates tickets along with QR codes or barcodes printed on them and they
are quickly and easily generated.
 Visitors can online register tickets making it user-friendly.
 Through the internet, visitors can easily purchase the tickets from anywhere in the world.
 This system is developed in a way that it can be easily accessed through any devices like
mobiles or tablets.
Out scope and In scope items
Out scope items
Table 4- Out scope items
S. No. Name of Item
1 NFC enabled
cards
2 Database
3 NFC reader
In scope items
Table 5- In scope items
Deliverables
Things which RALS will deliver are listed below:
 Cases developed for business
S. No. Name of
Item
1 QR code
reader
2 Barcode
reader
3 Mobiles
4 Printers
5 Computers
6 Laptops