(solved) Employee Relations (er) Assignment
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Added on 2020-06-06
(solved) Employee Relations (er) Assignment
Added on 2020-06-06
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Employee Relations
Table of ContentsINTRODUCTION...........................................................................................................................3TASK 1............................................................................................................................................41.1 Unitary and Pluralistic frames...............................................................................................41.2 Effect of Change in Trade Union on ER...............................................................................51.3 Role of main players in ER...................................................................................................5TASK 2............................................................................................................................................62.1 Procedure followed to deal with conflict situations in ZIZZI...............................................62.2 Key features of employee relations.......................................................................................72.3 Effectiveness of procedure used............................................................................................8TASK 3............................................................................................................................................83.1 Role of negotiation in collective Bargaining........................................................................83.2 Impact of Negotiation Strategy.............................................................................................9TASK 4..........................................................................................................................................104.1 Effect of EU on Industrial Democracy................................................................................104.2 Methods to gain employee participation.............................................................................104.3 Impact of human-resource-management.............................................................................11CONCLUSION..............................................................................................................................11REFERENCES..............................................................................................................................12
INTRODUCTIONEvery person share a different kind of relationships with their colle4gies in the company.The relation can be good, so-so or bad. It is very impotent that the employees share good rapportwith their employees so that they are able to deliver their best performance. Therefore employeerelations can be defined as relationship between employees of the organisation. Since anindividual has to spend maximum time of its day with its co-workers so good tuning amongthem is very much required. The company which is referred here is ZIZZI, which is an Italianchain of restaurants in UK (Bach and Kessler, 2011). There are around 140 restaurants of ZIZZIin UK. This report will include the details on unitary and pluralistic frames of reference, effect ofchange in trade union on employee relations, main players in the employee relations, procedurethat an organisation follows when they deal with different types of conflict situations, features ofemployee relations, effectiveness of procedures used, role of negotiation in collective bargaining,impact of negotiation strategy, effects of EU on industrial democracy, comparison of methodsused to gain employee participation and impact of human resource management on employeerelations. TASK 11.1 Unitary and Pluralistic framesTo understand the importance of employee relations inside the organisation, these twofeatures are generally considered. They help the companies in achieving their targets easily. Boththese approaches are different and hold different views which are associated to manage goodrelations in companies. ZIZZI being a restaurant have to understand both these approaches verynicely so that they are able to main good employee relations. The references are discussedbelow:-Unitary frame:- here, the decision making power is given to the person working atmanagerial level only (Becchetti and et. al., 2012). This is done to train the employeesfor as situation in which they are able to take decisions for one another without anyhesitation. This approach approach also make the employee learn team work forincreasing the efficiency of the company and achieving the targeted objectives. ZIZZIalso believes in this type of references because if the staff present in the hotel will not
coordinate with each other then the work will get affected and the customers might feeluncomfortable (Borg and Söderlund, 2013).Pluralistic Frame:- In this, the whole organisation is divided into different groups andeach group is assigned a different team leader. Here, it is believed that whole company isfilled with people having different types of beliefs and values. Trade union also plays animportant roe i9n this because with the help of them ,the decision making power is givento the staff members only. ZIZZI also considers this approach to bring stability inemployee relations by taking care that there is perfect tuning between the staff and themanagers . So by implementing these two appr9oaches ZIZZI can decide that they wantto implement any of these approaches in the hotel or not . 1.2 Effect of Change in Trade Union on ERFrom past 30 years, the role of trade unions have changedsignificantly. Because of growing trend in outsourcing, global competitionsthe involvement of unions in the work environment has increased. Tradeunions are the group of people who work for the benefit of employees andhelp them in providing a safe environment into their work place. Sometimesthe workers inside the organisation are also a part of such trade unions.Various unions have carried out several types of programs in UK to supportthe employees when they are in need. The changes that takes place in tradeunion is because of the macro environment factors like;-Political and Legal:- It happens when different laws, rules andregulations are implemented in the economy which affects theemployee relationship inside the organisation. Whenever thegovernment launches any type of policies which is linked with thebenefits of employees then it raises a conflict between the employerand trade unions because the company does not want to implementsuch type of policies inside the organisation. So due to this, conflictrelationship is developed between organisation and trade union and itimpact the employees relationship with its employer as well (.Devonish,2013).
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