This assessment focuses on developing a marketing plan for Kmart. It covers topics such as differential marketing options, traditional factors impacting consumer behavior, marketing principles for first families and empty nesters, benefits and restraints of marketing approaches and mix elements, and marketing opportunities and legislations for Kmart.
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Contents ASSESSMENT 2............................................................................................................................1 Research Questions:.....................................................................................................................1 REFERENCES................................................................................................................................4
ASSESSMENT 2 Research Questions: 1.Evaluate four differential marketing options that can be included in marketing plan? Managers of Kmart can use four different marketing options that are included in their marketing plan are as follows: Social media platforms-They can promote their products through the use of social media platforms in a strategic manner(Ferrell and Ferrell, 2020). Collaboration with e-commerce website- Managers of Kmart can collaborate with e- commerce sites in order to engage in marketing as well as selling activities. Content marketing-They can also make use content marketing strategies in order to promote their products in an effective manner. Search Engine marketing-Through this, managers of Kmart can make their website viable in regards to search engines in an effective manner. 2.Explain how traditional factors can impact consumer purchasing behaviour? Traditional forces can impact consumer purchasing behaviour in below mentioned ways: Family life cycle-This factor influence consumer purchasing behaviour. For example, a newly married couple is in a better financial position without the children. If they both earn, their buying decision majorly concentrate on quality irrespective of quantity. Heredity and home environment-For example, if a boy is allergic to peanut due to heredity, then this can not be bought to their home as per their home environment. Cultural, social and situational environment- For example, due to cultural and social perspective, people buy clothes and other household things. 3.Describe the principle behind marketing to first families? First families are those which have kids. Marketing strategies should be performed by keeping kids in mind as they are considered as sensitive to advertisements(Kadekova and HolienÄŤinova, 2018).This principle is based on the protection of the kids in regards with marketing. For example, Kmart should not advertise their products which can hurt the sentiments of kids. 4.Explain the principle behind marketing to empty nesters? 1
Empty nesters are concerned with people who are of or above the age of 50 and has immense money to spend(Tong, Luo and Xu, 2020). Marketing principle in regards with them is that it is imperative for marketers to follow their ethical responsibilities and provide them good products which do not harm their life. For example, managers of Kmart devise their marketing strategies for empty nesters in a strategic manner. 5.Evaluate the benefits and restraints of four differential marketing approaches? Four marketing approaches of marketing with their benefits and restraints are as follows: Social media marketingis beneficial for companies as this aids them in making their reach to massive number of customers. It is disadvantageous as it can leas to privacy -related issues. Outdoor advertisingis considered as beneficial for organisations like Kmart through generating high customer response in an effective manner. However, it creates constraints in regards with conveying limited information to public. Relationshipmarketingisconsideredasadvantageousasithelporganisationsin developing personal relations with their customers. This approach can be a constraint as it delves into negative feedbacks from the customers. For example, managers of Kmart has adopted this marketing strategy which led them to get negative feedbacks from their existing customers. Throughindustrial marketing, varied new customers can be attracted towards the brand. However, it can only be used for business houses which is considered as its disadvantage. 6.Explain the benefits and constraints of 4 different marketing mix elements? Marketingmixencompassesoffourelements,namely,product,place,priceand promotion. Productis beneficial for organisations as it act as a physical thing through which people gets attracted. It has constraint of availability at organisations on a timely basis. Price is considered as beneficial as it helps in measuring the revenue as well as generated profits. It can create constraints as it is difficult task for managers of Kmart to adopt suitable pricing strategy. Throughpromotion, Kmart can make their reach to wider audience which is beneficial for them. This can create constraints in determining the effective marketing channel. Placein terms of their stores are used by managers of Kmart for attracting their customers. Online means are taking place of physical locations of establishment. 2
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7.Explain the following marketing opportunities? Strategic alliances and cooperative business models- Through this, managers of Kmart can collaborate with their suppliers and e-commerce websites for strategic alliances. New products or services for target market-Target market is determined by managers of Kmart for promoting their new products or services. Greater market penetration– This is a market opportunity which is used by managers of Kmart gaining larger market size. Home page takeovers-It is a sort of a road block whereby home page of an organisation fills with advertisement for a specific time. New business and franchising-It is a joint venture whereby an establishment sells their rights of using their name and idea to another corporation. 8.Explain following legislations, code of conduct and national codes? ADMA Direct marketing code of practice- This legislation encompasses of legislative obligations for performing the marketing activities. Australian e-commerce best practice model-This model comprises of advertising guidelines and complaint resolution which needs to be followed by organisation operating in Australia. Australian government policy framework for protection of consumer- Organisations have to follow Australian competition as well as fair trading under the legislation of Competition and Consumer Act, 2010. Free TV Australia Commercial Television Industry code of practice- It is a self- regulatory code of conduct which are implemented by free-to-air broadcasters in regards with Australian media. Defamationis described as a statement which can injure reputation of third party. Copyright- It is a legal term which is used for defining the rights of creators in regards with literacy and artistic works. Equal opportunities Act, 2010-It is a legislation which protects the individuals from discriminated practices in specified areas. Privacy laws- This encompasses of legislations which protect the personal information of individuals in Australia. 3
Regulations for sweepstakes- In Australia, there is no restriction on individuals for entering in a competition which is based on chances and luck. Anti-discrimination legislation– In Australia, four legislations are Age discrimination act,2004,Disabilitydiscriminationact,1992,Racialdiscrimination,1975andSex Discrimination Act, 1984. This legislations protect people from any sort of discriminated practice. Trade Practice Act, 1974-Major purpose of this act is to prevent practices in relation to anti-competitive conduct in organisations. 4
REFERENCES Books and Journals: Ferrell, O. C. and Ferrell, L., 2020. Technology challenges and opportunities facing marketing education.Marketing Education Review.30(1). pp.3-14. Kadekova, Z. and HolienÄŤinova, M., 2018. Influencer marketing as a modern phenomenon creating a new frontier of virtual opportunities.Communication Today.9(2). Tong, S., Luo, X. and Xu, B., 2020. Personalized mobile marketing strategies.Journal of the Academy of Marketing Science.48(1). pp.64-78. 5