Health and Social Care - Assignment
Added on 2019-12-03
24 Pages7860 Words698 Views
Lead and manage a team within a health and social care
Table of ContentsINTRODUCTION...........................................................................................................................5TASK 1: THE FEATURES OF EFFECTIVE TEAM PERFORMANCE WITHIN A HEALTHAND SOCIAL CARE OR CHILDREN AND YOUNG PEOPLE’S SETTING............................51.1 Explain the features of effective team performance..............................................................51.2 Identify the challenges experienced by developing teams.....................................................51.3 Identify the challenges experienced by established teams.....................................................51.4 Explain how challenges to effective team performance can be overcome............................61.5 Analyze how different management styles may influence outcomes of team performance.61.6 Analyse methods of developing and maintaining:.................................................................71.7 Compare methods of addressing conflict within a team........................................................7TASK 2: SUPPORT A POSITIVE CULTURE WITHIN THE TEAM FOR A HEALTH ANDSOCIAL CARE OR CHILDREN AND YOUNG PEOPLE’S SETTING......................................82.1 Identify the components of a positive culture within own team............................................82.2 Demonstrate how own practice supports a positive culture in the team................................82.3 Use systems and processes to support a positive culture in the team....................................92.4 Encourage creative and innovative ways of working within the team..................................9TASK 3: SUPPORT A SHARED VISION WITHIN THE TEAM FOR A HEALTH ANDSOCIAL CARE OR CHILDREN AND YOUNG PEOPLE’S SETTING......................................93.1 Identify the factors that influence the vision and strategic direction of the team..................93.2 Communicate the vision and strategic direction to team members.....................................103.3 Work with others to promote a shared vision within the team............................................103.4 Evaluate how the vision and strategic direction of the team influences team practice........10
TASK 4: DEVELOP A PLAN WITH TEAM MEMBERS TO MEET AGREED OBJECTIVESFOR A HEALTH AND SOCIAL CARE OR CHILDREN AND YOUNG PEOPLE’S SETTING........................................................................................................................................................114.1 Identify team objectives.......................................................................................................114.2 Analyze how the skills, interests, knowledge and expertise within the team can meetagreed objectives........................................................................................................................114.3 Facilitate team members to actively participate in the planning process.............................114.4 Encourage sharing of skills and knowledge between team members..................................124.5 Agree roles and responsibilities with team members..........................................................12TASK 5: SUPPORT INDIVIDUAL TEAM MEMBERS TO WORK TOWARDS AGREEDOBJECTIVES IN A HEALTH AND SOCIAL CARE OR CHILDREN AND YOUNGPEOPLE’S SETTING....................................................................................................................125.1 Set personal work objectives with team members based on agreed objectives...................125.2 Work with team members to identify opportunities for development and growth..............135.3Provide advice and support to team members to make the most of identified developmentopportunities..............................................................................................................................135.4 Use a solution focused approach to support team members to address identified challenges....................................................................................................................................................13TASK 6: MANAGE TEAM PERFORMANCE IN A HEALTH AND SOCIAL CARE ORCHILDREN AND YOUNG PEOPLE’S SETTING.....................................................................136.1 Monitor and evaluate progress towards agreed objectives..................................................136.2 Provide feedback on performance to:..................................................................................146.3 Provide recognition when individual and team objectives have been achieved..................146.4 Explain how team members are managed when performance does not meet requirements....................................................................................................................................................14CONCLUSION..............................................................................................................................15REFERENCES..............................................................................................................................16
INTRODUCTIONEffective team within an organization helps in improving quality, completion of projectsand bringing out change in processes. A team is a combination of individual who ensures aboutthe success of an organization in its projects and activities. Each member have to equallyparticipate and bring out it skill for the development of business. This helps them to contributetowards overall success of the group. The present study focuses on effective team working in acare home with elderly residents who have been diagnosed with dementia. TASK 1: THE FEATURES OF EFFECTIVE TEAM PERFORMANCEWITHIN A HEALTH AND SOCIAL CARE OR CHILDREN ANDYOUNG PEOPLE’S SETTING1.1 Explain the features of effective team performanceIn order to deal with care home staff, there is a need of positive leadership that issomething that a leader must develop and nurture (Reis, Xiao and Savage, 2007). Organizationwill be requiring effective team functioning for taking proper care of elderly residents who aresuffering from dementia (Nichols, 2007). Company need to identify the skills or weakness ofeach team member. This will help them to provide proper support to each other and utilize theirstrength. If members of business will work together then they will be able to achieve the targetand organization goals. Furthermore, roles and responsibilities of employees are defined inadvance which enables them to carry out business activities in an effectual manner. Under this,skills and abilities of workforce are assessed in advance and accordingly their duties areexplained. Apart from this, role of initiator, coordinator and implementer are performed bymember of team. Here, at first goals and objectives of team is defined after that role of eachmember is defined in advance. Then, all employees will come to know about their work areas aswell as resources for the same. Thus, at the end task will be performed by all members andaccordingly set objectives will be achieved.In addition to this, effective team performance isdenoted through free flow of communication among team members. It facilitate to complete theallocated task on right time so as to achieve specified objectives in an effectual manner. Forexample SMART objectives are set to achieve objectives performance on right time. With thehelp of SMART objectives each member of team come to know regarding job to be performed.5
This method makes it possible to make all workforce understand related to their work areas andsupport them to perform their job in an effectual manner.1.2 Identify the challenges experienced by developing teamsThe challenges in multidisciplinary team of doctors, social services physiotherapy in caseof developing stage will be with respect to communication and relationship issues. The team ofcare home may suffer from lack of diverse skills and interest, poor communication, Lack ofleadership, role confusion, conflict and poor work environment (Mullane, 2013). Thesechallenges are experienced by one-team leader while developing a team in its initial stage.Furthermore, difference in value, culture and belief of employees also create barriers in meetingorganizational objectives. However, corporation ensure diversity of culture at workplace whichin turn assists corporation to deliver good quality of services to large number of buyers. Apartfrom this, team performance is affected due to poor leadership style and lack of communication.Under this, lack of communication take place just because of diverse culture of employeesworking in team. In addition to this, lack of proper resource is another barrier that may hamperperformance of firm to a great extent. This problem may be occur just because improperplanning of team.These aforementioned issues are faced by team if it is made new. It is becauseit might be possible that leadership style is not effective. Leadership style affect performance ofcorporation to a great extent. However, because of learning process workforce can have issuesmanaging their work. For example, when team of employees are provided on the job traininglong with targets on time basis. Owing to this, employees face issues in managing task. Inaddition to this, all team members know their roles very well and accordingly perform theirfunctions in an effectual manner.1.3 Identify the challenges experienced by established teamsThe established team within the care home may face challenges among the team with respectto:Interpersonal differences among the doctors and social services physiotherapy may leadto misunderstanding (Beck, 2013).Lack of support from each member of the team in order to take proper care of residentselderly diagnosed with dementia (Baer, 2004). 6
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