Lead Effective Workplace Relationships : Assignment

Lead effective workplace
relationships

Table of Contents
TASK 1............................................................................................................................................1
1 What possible solutions to workplace issues should you be aware of for the prompt
resolution of these issues?...........................................................................................................1
2 How can you establish rapport?...............................................................................................1
3 Fill in the table for remedial action with your own examples..................................................1
4 Give some tips for networking introductions...........................................................................1
5 Give some ideas for maintaining relationships through networking.......................................2
6 Name four important leadership skills.....................................................................................2
7 How can you help to ensure confidentiality?...........................................................................2
8 What is Eisenhower’s urgent vs important principle and give an example of how you can
use it?..........................................................................................................................................3
TASK 2............................................................................................................................................3
1 Create an employment satisfaction survey...............................................................................3
2 Research the best practice guidelines for recruiting................................................................3
3 Draw a diagram to represent the Lewis model of cultural types..............................................3
4 What tools can you use to keep track of your workforce and their networking opportunities?
.....................................................................................................................................................4
5 How are employees protected against workplace bullying and unfair dismissal?...................4
6 How can you identify conflict in the workplace?Do you have any processes at work to help
you manage this conflict? (if not explain what processes could be introduced).........................5
7 What is a milestone and what are the responsibilities surrounding different milestones?.......5
8 How can you build an environment of trust with a team to keep the team work well together
and achieving team goals?..........................................................................................................5
9 How can you assess group behaviour and use strategies to guide the team?...........................5
10 Why is it important to resolve issues brought to your team?.................................................6
11 How can you come to group agreements in the team?...........................................................6
12 How can the team understand their roles and have support to reach their goals?..................6
13 Why is it important all members of the team help with decision making and taking
responsibility for their role?........................................................................................................6
14 How can positive and negative behaviour be addressed in the group?..................................6

15. Why is important to be a role model for the team?...............................................................6
16. How can you act as the first port of call to pass information between the team and
management and vice versa?.......................................................................................................7
17. Why is it important that problems raised by stakeholders are investigated? .......................7
REREFERNCES..............................................................................................................................8

TASK 1
1 What possible solutions to workplace issues should you be aware of for the prompt resolution
of these issues?
There are some issues which is important to resolve properly through right process. As all
the solutions are related with the issues are as follows:
 Counselling
 Conflict resolution determination.
 Corrective action
2 How can you establish rapport?
Rapport is an effective link among people. It is all about determining common interests
or mutual feelings. As to established rapport there are some ways:
 Find common ground
 Check appearance
 Determine good communication
 Evaluate the person behaviour
3 Fill in the table for remedial action with your own examples
Issue level Area Finding Remedial action Time frame
Critical Discrimination Testing before
used for
recruitment
process.
Under this workers
are employed as per
merit basis.
On the
immediate basis
Major Liberty of
organization
Workers
communicate
with
management
Have to ensure that
all the worker are
effectively
communicate with
their manager.
3 Months
4 Give some tips for networking introductions
As it is vital to make an appropriate networking introduction in business to evaluate the
entire appropriateness at workplace (Sandberg, 2013). As there are some tips for networking
introductions are as follows:
 Make as well as keep open ended.
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 Neglect sending resume
 Firstly make a better relationships
 Determine the ideas for introduce
5 Give some ideas for maintaining relationships through networking
As it is important for making better relationship with professionals to resolve issues and
problems in systematic way. For this there are some ideas through which people easily maintain
relationship through networking:
 Make a list
 Keep it real and genuine
 Improve relationship database
 Build rapport
 Set goals
 Access available resources
All these help in building as well as maintaining relationship with manager which may
helps in improving overall performance at workplace (Wolever and et. al., 2012).
6 Name four important leadership skills
As there are various skills of leadership which directly contribute in improving the issues
and establishing positive relation with others. All these are as follows:
 Ability to lead
 Effective communication
 Building relationship
 Problem solving
7 How can you help to ensure confidentiality?
At a workplace it is important for people to keep all the information confidential while
executing their working activities. Along with this. It can be said that confidentiality is an
effective protection of information of an individual. With the help of this every person maintain
better coordination and relation as well. As there are some example to ensure confidentially:
 Provide support to people that they do not tell clients information to others.
 Keep their voice down at the time of communicating with manager and senior at
workplace.
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 For attaining positive outcomes, it is vital for manager to keep their workers and
customers information confidential as it leads in building positive relation with workers.
All these are effective which may contribute in establishing positive work environment
through which workers easily perform their activities and attain positive results.
8 What is Eisenhower’s urgent vs important principle and give an example of how you can use
it?
Eisenhower’s Urgent/ Important Principle is an appropriate which helps to determine
priorities. As the urgent activities are immediate attention which helps in attaining set goals. On
the other side, important activities are helps in determining the outcomes to attain set goals and
objectives (Mills, Fleck and Kozikowski, 2013). Along with this, for using this principle, it is
important for make a proper list of entire activities that wants to do. By this people easily attain
et target in an appropriate way and duration as well.
TASK 2
1 Create an employment satisfaction survey
A) Does, all the strategic objectives of company is clear?
 Yes
 No
B) Will you working for current organization in upcoming 2 years?
 Yes
 No
C) Are you satisfied with their job?
 Yes
 No
2 Research the best practice guidelines for recruiting
Every organization wants to recruit best and capable workers for filling the vacant job
place. In this qualitative research recruitment is one of the best practice in which manager of the
firm easily meet their needs and at the same time also increase the standard through promoting
values, transparency, reliability and honesty.
3 Draw a diagram to represent the Lewis model of cultural types
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4 What tools can you use to keep track of your workforce and their networking opportunities?
As there are some major tools which use in keeping tract workplace are as follows:
 SurePayroll
 Google Calendar
 Dropbox
 Skype
 Yammer
5 How are employees protected against workplace bullying and unfair dismissal?
By following national anti-bullying laws and state health and safety help employees to
protect them from bullying and unfair dismissal. By this they easily develop a healthy work
environment.
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6 How can you identify conflict in the workplace?Do you have any processes at work to help
you manage this conflict? (if not explain what processes could be introduced)
As there are some ways through which leader easily determine conflicts at workplace are
as follows:
 Conflicts with other person
 Determine he behaviours
 Identify agreements and disadvantages
 Develop plan
 Follow all the step of plan
 Build success.
7 What is a milestone and what are the responsibilities surrounding different milestones?
A milestones is an effective maker which helps in evaluating projects to determine
changes in effective way (Hope and Fraser, 2013). As it helps in measuring progress of the
project. One of the main responsibility is to monitor the task in order to determine the
checkpoints.
8 How can you build an environment of trust with a team to keep the team work well together
and achieving team goals?
By communicating with workers towards the issues and problems helps in building better
work environment as all the team members are effectively perform their duties. This will aid in
attaining set goals and objectives.
9 How can you assess group behaviour and use strategies to guide the team?
As there are some strategies which may help in providing better guidance to team
members to execute their activities in most effective manner. This will contribute in improving
the performance level of the company. As there are some strategies are as follows:
 Understand the team
 Effectively handle issues.
 Evaluate roles and responsibilities
 Effective communication
10 Why is it important to resolve issues brought to your team?
For attaining set targets, it is important for team members to resolve all the issues and
conflicts by establishing positive relation with each others. Due to this team easily build healthy
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work environment in which all the workers are contribute for improving the chances of attaining
positive results.
11 How can you come to group agreements in the team?
Group agreement is an effective tools which helps in building a good team which may
leads in attaining positive goals and objectives. With the help of this leader easily make
coordination with workers which contribute in attaining set targets in an appropriate frame. By
this leader easily motivate their workers to perform well for attaining set goals.
12 How can the team understand their roles and have support to reach their goals?
Team is a group of people who perform their work for common goals and objectives. An
effective team will helps in sharing better commitment to attain set goals and objectives in
effective manner. As all team members define views and opinion to resolve issues with the
purpose of attaining desirable results in an appropriate time frame.
13 Why is it important all members of the team help with decision making and taking
responsibility for their role?
Decision making is an important procedures for every team members in which they
define their new and innovative ideas to execute their activities in effective manner (Holmes and
Stubbe, 2015). Along with this, taking responsibility is also important which may helps in
contributing in motivating others towards the attaining positive results.
14 How can positive and negative behaviour be addressed in the group?
As it is vital for team members to perform their activities in a group which may helps in
evaluating positive results. A positive behaviour play vital role in establishing positive relation
with others which may helps in attaining set goals by eliminating negative issues. On the other
side, negative behaviour directly impact on team members performance as it reduce the
willingness to do new things sand also decrease the quality of performance at workplace.
15. Why is important to be a role model for the team?
A best role model is those who is confident, calm and always positive in every kind of
situation. As they are player of a team in which they take right decision and also responsible for
proving guidance to workers in order to attain desirable results.
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16. How can you act as the first port of call to pass information between the team and
management and vice versa?
The first port of call is refer to an effective process which helps in providing guidance to
start a good which may help in attaining positive results (Gabarro, 2014). Mainly it is relate with
the credibility which may leads in passing the information among team members and
management. This will helps in attaining positive outcomes by taking right decision.
17. Why is it important that problems raised by stakeholders are investigated?
As stakeholders are the key element in organization because they helps in attaining
success in an appropriate manner. Customers, suppliers, manager, sponsors, transport authorities
and many more are comes in stakeholders. As it is important for management to make better
relation with may helps in reducing the chances of arising issues at workplace and at the same
time also contribute in attaining success.
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REREFERNCES
Books and journals
Gabarro, J. J., 2014. The development of working relationships. In Intellectual teamwork (pp.
93-124). Psychology Press.
Holmes, J. and Stubbe, M., 2015. Power and politeness in the workplace: A sociolinguistic
analysis of talk at work. Routledge.
Hope, J. and Fraser, R., 2013. the Budget. Budgetierung im Umbruch?. 1. p.71.
J. Mills, M., R. Fleck, C. and Kozikowski, A., 2013. Positive psychology at work: A conceptual
review, state-of-practice assessment, and a look ahead. The Journal of Positive
Psychology. 8(2). pp.153-164.
Sandberg, S., 2013. Lean in: Women, work, and the will to lead. Random House.
Wolever, R.Q. and et. al., 2012. Effective and viable mind-body stress reduction in the
workplace: a randomized controlled trial. Journal of occupational health psychology.
17(2). p.246.
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