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Lead & Manage Effective Workplace Relationships

   

Added on  2021-02-20

16 Pages4777 Words38 Views
Lead and Manage EffectiveWorkplace Relationships

Table of ContentsINTRODUCTION...........................................................................................................................1ASSESSMENT 1.............................................................................................................................1PART A: COMMUNICATION PLANNING PORTFOLIO..........................................................1Background information of company ........................................................................................1Communication strategy.............................................................................................................1Communication objectives..........................................................................................................2Grievance procedure...................................................................................................................3PART B: PRESENTATION TO SENIOR MANAGEMENT TEAM...........................................3ASSESSMENT 2.............................................................................................................................5Questions 1..................................................................................................................................5Question 2...................................................................................................................................6Question 3...................................................................................................................................6Question 4...................................................................................................................................7ASSESSMENT 3: Role play guidance session...............................................................................8REFERENCES..............................................................................................................................12

INTRODUCTIONIt is essential for a company to effectively manage the relationship between employer andemployees. This becomes necessary because when workforce gets a good working atmospherewith effective working relationships, this tends to boost their existing level of morale and theyget encouraged to perform in an effective and efficient manner. In this regard, the present reportis based upon JKL industries which is an organisation having its headquarters situated withinAustralia and engaged in sale of spare parts and tractors. This report contains information about anew business plan that has been devised by the company to deal with issues such as ineffectivecommunication channels. Further, a number of activities are included to resolve the barriersassociated with the before mentioned procedure and to consequently enhance the bottom up andtop down approaches and channels of communication. Lastly, grievance procedures are includedto provide relied to the aggrieved party.ASSESSMENT 1PART A: COMMUNICATION PLANNING PORTFOLIOBackground information of companyJKL industries has been planning to initiate a business plan for changing its sellingstructure. The company is creating retail sales for selling large as well as medium sized truck andalso excluding themselves away from rental business. This strategy will also help the employeesin improving poor communication channel of employees so that organisational goals can beattained effectively. Stakeholders of JKL industries are Customers, investors, Stakeholders,employers, retailers and many more. Along with this, there customers are The strategy for thiscompany is stated as below:Communication strategyCommunication strategy is mainly developed in the company for providing effectivecommunication channel to organisation which includes both the employees as well as employer. Communication objectivesTo develop appropriate bottom to up and top to down communication flow for improvingcommunication JKL industries. 1

To formulate effective policy which ensures appropriate communication Within JKLindustries. To conduct regular based feedback sessions from employees required changes could betaken at JKL industries. AudiencesSenior management: In this, top most management team of the company is required totake formulate and implement effective business plan as well as policies in the company on thebasis of organisational objectives. Along with this, senior management is also required tocommunicate major detail of plan with all employees.Working employees: In this, employees are required to given liberty to communicatetheir issues and queries with senior management. Therefore, they are required to adopt bottom upcommunication approach.Media of CommunicationIn order to enhance its effectiveness, it is required by JKL industries to conduct regularbased communication with the employees so that their problems could be resolved on time.Below mention are media of communication :- E-mails – It is best media through which communication take place at a single time withlarge number of peoples. Telephonic – By this source of communication there is always two way communicationin which both can discuss their views related to particular topic. It has been analysed that email are seen as the best formal communication medium withwhich they convey appropriate message to the person and along with this, it also reduces timeconsumed in personal talks. Along with this, telephonic communication can be effectively donethrough the usage of intercom.Bottom-up ConsultationIn order to develop effective employee relation, it is essential for the company to focus onusing bottom-up consultation. By evaluating current state of the company it has been analysedthat the organisation is facing issues related to non adhesiveness of employees’ consultation. Thetwo main provisions for this are stated as below:2

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