Role of Leader and Manager in Management and Operations: Marks and Spencer

Management and Operations
COMPANY: MARKS AND SPENCER

Introduction
 Management and operations is the administration of business practice which is mainly used to create a highest
level of efficiency for a firm.
 The PPT is based upon the Marks and Spencer which is one of the top company offer range of products to their
customers at minimum rate.
 The company also have effective leaders and managers who wants to perform the work and takes a business at
further level of success.
 The PPT will describe role of leader and manager by using effective range of theory within a business.
 Along with this, PPT will also uses example of chosen company in order to differentiate the role of leader and
manager.

Definition of leader and manager
 Leader is a person who can see how things can
be improved and through their strong vision,
they provide an effective view to the company
so that it takes a business at further level of
success.
 Manager is that person who is responsible for
each and every task of a firm and manage
people so that they work accordingly. Also,
manager only manage people and can be state
that they are in charge for running a business.

Role of manager
 According to Henry, manager
plays three main role for the
company’s welfare and this is
as included:
Information
Monitor
Disseminator
Interpersonal
Figurehead
Leader
Decisional
Entrepreneur
Negotiator