The Effect of Leadership and Management on Operational Efficiency, Community and the Wider Business Environment

Effect of leaders and managers at operation
efficiency

Table of content
 Introduction
 Critically evaluate how leaders and managers affects performance of operations in
an organisation
 How decisions of leaders and managers affects relationship of organisation with
local community or business environment
 Conclusion
 References

Introduction
Leadership within an organisation is regarded as macro approach to situations that
needs high stroke of ideology to shape organisation in effective manner. Management
defines as a process of planning, controlling, organising, directing the activities
within organisation to attain company objectives in effective manner (Atanga, 2020).

Critically evaluate how leaders and managers affects
performance of operations in an organisation
In an organisation operation management defines as a administration of organisation tat helps in
increasing high level of efficiency in organisation by manage its operations in particular business
venture. For developing the efficiency of operations several aspects are to used within company
where manager and leader perform their own role in effective manner so that high profitability is to
be attained. Several frameworks are to be presented below that demonstrate how leaders and
managers affects performance of operations within Costa Coffee:
 Contingent approach of management- this approach is adopted by manager of Costa coffee in
improving the operational efficiency of business effectively.