Leadership and Management in Starbucks

This presentation explores the concepts of leadership and management in Starbucks, including theories, functions, and their impact on the organization's performance.

Leadership

Table of content
Introduction
Leadership
Leadership Theories
Management
Management of Starbucks
Conclusion
References

Introduction
 Leadership and management are essential for each and every aspects of the
organization.
 With the help of it, leaders and managers easily improving the performance of
company and accomplishing objectives and goals.
 This presentation is based on Starbucks which is one of the leading coffee house
chain.
 It will explain leadership and its theories for company. Also, state the management
activities which involves planning, organizing, directing and controlling of the
company.

Leadership
 Leadership is both research field and applicable abilities encompassing the capability
of the single person or company to lead or guide other person, teams and firm.
Leadership in business suggest to the capability to management of Starbucks in
relation to create secure judgment and inspire other to perform well.
Leadership includes making stable and difficult to decision, making articulating clear
vision and set up objective and giving followers with knowledge and techniques
needed to accomplish those objectives.

Leadership Theories
 Traits theory:
 The trait theory of leadership is assumption by that leaders are born. Due to beliefs,
leaders possess the accurate attribute and traits by which they lead and guide their
followers.
 This concept determines behavioral features which are ordinary in leaders. The trait
theory of leadership directs on determining various personality traits and feature
which are associated to successful leadership across mixture of conditions.
 Style theory:
 In this theory, leaders can be classified by gender and task oriented. Also, leaders can
be classified by people oriented within the workplace. In this context, male gender is
effectively leading the team as compared to female leaders.
 Also, some leaders are people oriented who are focus on people through guiding and
leading for their growth.

CONTD...
 Contingency- situational theory:
 The situational theory importance not personalized qualities of leader but upon the
condition in which they operate. Effective leader is one who mold himself/herself
according to the requirements of given condition. These are three concepts that view
which leadership is dependent upon the conditions.
 Fiedler's Contingency Theory:
 In this theory, it assumes leaders are susceptible to specific set of leadership attitudes.
On other hand, relationship-oriented leaders direct on people which are thoughtful
and are not powerful guiding. For example: there are highly absenteeism at
workplace as working conditions or task assignment, so that leader follow this theory
for reducing the number of absenteeism in which they assign appropriate tasks as per
job role to employees.
 Hershey-Blanchard Situational Theory: This kind of theory associated leadership
styles with different conditions, so that it is to assure impressive leadership. For
example: leader determine activities of subordinate and nearly supervises them for
that leaders follow telling and directing to them.

Management
 Management is procedure of handling with or controlling things or people at
the workplace. It involves actions of fixing methods of company and
cooperating the efforts of their workers to achieve their goals through
utilization of available resource like financial, natural, technological and
workforce.
 Basically, functions and activities of management are done through person
and website. The operations of firm handle by person by which individual
handle all activities such as handling all financial records, workforce
planning, technological advancement etc.
 On other side, the functions of company managed by website like menu,
corporate governance by which they maintain all financial records and menu
effectively as compared by person.

Management of Starbucks
 There are mainly five functions of management such as planning, organising,
controlling and directing of firm.
 Planning:
 It is the main function of management in which Starbucks managers make efforts
for planning of resources and time in terms of running operation effectively.
Resources involves, financial, human resource and technological which will be
utilised in the operation of Starbucks.
 Organizing: It is another function of management in which manger make efforts to
organise and utilised of resources and people in relation to increase sales and profits
of firm.
 Controlling: It is the management function by which managers controlling of
quality of management, human resources, supply chain management and scheduling
of activities of Starbucks.

CONCLUSION
 This report has summarized that leaders follow different theories such as
traits, style, contingency and situational in relation to improve performance
of employees in the firm.
 It can be concluded that different functions of management like planning,
organizing, controlling and directing by which managers handle entire
operation of the business.

References
 Ehrhart, M. G., 2015. Self-concept, implicit leadership theories, and follower preferences for
leadership. Zeitschrift für Psychologie.
 Harbi, S. and et.al., 2015. Life cycle management as a way to operationalize sustainability within
organizations. In Life cycle management (pp. 23-33). Springer, Dordrecht.
 Mason, A., Cole, T. and Goza, N., 2017. STARBUCKS: A CASE STUDY OF EFFECTIVE
MANAGEMENT IN THE COFFEE INDUSTRY. Journal of International Management
Studies. 17(1).
 Nawaz, Z. A. K. D. A. and Khan_ PhD, I., 2016. Leadership theories and styles: A literature
review. Leadership. 16. pp.1-7.
 Priest, S. and Gass, M., 2017. Effective Leadership in Adventure Programming, 3E. Human
Kinetics.
 Shamir, B. and Eilam-Shamir, G., 2018. “What’s your story?” A life-stories approach to
authentic leadership development. In Leadership Now: Reflections on the Legacy of Boas
Shamir(pp. 51-76). Emerald Publishing Limited.
 Sisson, D. C. and Bowen, S.A., 2017. Reputation management and authenticity: A case study of
Starbucks’ UK tax crisis and “# SpreadTheCheer” campaign. Journal of Communication
Management. 21(3). pp.287-302.
 Online
 Understanding the Trait Theory of Leadership. 2019. [ONLINE]. Available through. : <
https://www.verywellmind.com/what-is-the-trait-theory-of-leadership-2795322>.
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