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Leadership and Management - Case Study

   

Added on  2020-12-29

12 Pages3436 Words461 Views
NHS CASE STUDY

Table of ContentsINTRODUCTION...........................................................................................................................1MAIN BODY...................................................................................................................................1Leadership And Management......................................................................................................1Training & Development (T&D).................................................................................................3Talent Management.....................................................................................................................4RECOMMENDATION...................................................................................................................6CONCLUSION................................................................................................................................6REFERENCES...............................................................................................................................7s

INTRODUCTIONNational Health Service (NHS) is a voluntary organisation which works for welfare ofpublic of United Kingdom and it works without an objective of profit maximisation. This reportincludes 3 areas of strategic human management such as Leadership & Management, Training &Development and Talent Management. Further, this report explains Theoretical model used andapplicable in these three areas of NHS. Furthermore, this report elaborate role of managers andHR practice in 3 management areas. Moreover, this report includes influence of external &internal factors on Talent management, Leadership and Training & development.MAIN BODYLeadership And ManagementLeadership is a system with the aid of which an administrator can direct, lead and have aneffect on the behavior and work of others in the direction of accomplishment of aim in a givenstate of affairs. However, leadership style is important it influences and encourages theemployees to work for the accomplishment of organizational goals and objectives.Transformational Leadership: This is a leadership theory wherein leaders inspire,stimulate and motivate personnel to initiate and develop change with the intention to grow andaccomplish the predecided goals of the company. However, such leadership is performed bydeveloping a pleasant work environment, employee possession and liberty inside the place ofjob(Mazerolle and Dodge, 2015). Autocratic leadership style: under style the manager of the company takes all thedecisions regarding the company by their own and does not consider ideas and opinions of theemployees.Democratic style: under this style the leader considers the ideas and thoughts of thepersonnel in the decision making process of the company and accordingly take the decisions byengaging employees in their procedures(Rowland, Hall and Altarawneh, 2017). Laissez faire style: Under this style of leadership the employees are free to makedecisions regarding the organization goals and objectives without any interpretation of themanagers. However, within the National Health Service(NHS) the Transformational leaders inspireemployees to discover new ideas for providing enhanced health services to the general citizenand develop new opportunities to analyze the ways to improve the health service. Moreover,1

these leaders of NHS enhance the strong relationship with the employees and allow them to keeptheir ideas and opinions while making the critical decisions regarding improving their services.yes, the HR department of NHS is aware about the transformation style and according towhich they hire the employees and convey them the ideas of the NHS so that they can contributeto the goals of the company. Role of management and HR functionA managers' role is very essential for the working of NHS. The achievement of anorganization relies upon manager’s capability in applying the resources for reaching thepredecided objectives.Interpersonal roles of a manger are involved together with interacting with human beingswithin the business enterprise and outsiders. However, there are 3 types of interpersonal rolesnamely; figurehead role, leadership role and liaison role. Thus, his responsibility is to maintain aproper communication with the employees in order to avoid the misunderstandings.Informational role of manager includes the conveying and receiving the facts and datafrom and to subordinates of an organization. Moreover, this manager perform three types of roleslike monitoring the activities, communicator, and spokesperson. Thus, his priority is to conveyadequate information to its personnel(Noe, Gerhart and Wright, 2017).Decisional role of manager is concerned with taking critical decisions of daily routineactivities of an organization. Further, this manager perform four roles within an organization likeentrepreneur, conflict resolver, negotiator, resource manager etc. Thus, his priority is to properlytake the decisions regarding the activities.HR Functions- The human resource department of NHS manages various function of anorganization. However, the HR department is accountable for hiring and terminating employees,education workers, preserving strong relationships with employees and explaining the legalframework to employees. Moreover, the HR department of NHS provide training and development to employeesregarding the development and improvement of health service so that the personnel would beable to maintain the standard of an organization and provide the proper health care services togeneral citizen(Deery and Jago, 2015).Internal And External Influences2

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