Leadership and Management Concept

Leadership and
Management Concept
b

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
TASK1.............................................................................................................................................1
P1 Define or compare different roles or characteristics of a manager and a leader..................1
TASK 2............................................................................................................................................3
P2Analyse examples of how leader's role and function of manager adopt in various
situational contexts......................................................................................................................3
P3Apply various concept and models of Approach, consider situational leadership, systems
leadership or contingency...........................................................................................................5
TASK3.............................................................................................................................................6
P4 Explain key approaches to operations management and the role that leaders and managers
play..............................................................................................................................................6
P5 Explain value and importance of operations management in achieving business objectives.
.....................................................................................................................................................8
TASK 4............................................................................................................................................9
P6Assess the factors within environment of business which affect on operational management
and decision making by mangers and leaders.............................................................................9
CONCLUSION .............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
Leadership is way of encouraging and motivating group of employees towards achieving
a business objective and common goals. In organisation leaders give right direction and guidance
with effectual strategy to workforce for effective performance at workplace. Management
concept defined as a procedure of achieving targeted goals in business through planing,
organizing, leading, monitoring and controlling the financial, physical, resources information and
human resources of industry in efficient and effectual manner(Bush, Bell and Middlewood,
2019). This report is based on Mc donald's corporation, this company based on American fast
food founded in 1940 in California. Initially they rechristened their company as a Hamburger
stand but after some years they turned into franchise with Golden Arches Logo in 1953. They
serve their services and food in world wide in each country company adopt their taste and
cultures for customer satisfaction and increase growth. The below report include duties and
characteristics of managers and leaders, how leader's roles or functions of managers apply at
different conditional contexts, adopt theories or concepts of approach, situational leadership,
system contingency and leadership, models of operation management or roles of managers and
leaders that they are play, values and importance of operation management in getting targeted
objectives and analyse factors that affect business environment which effect decision making
process or operational management also.
MAIN BODY
TASK1
P1 Define or compare different roles or characteristics of a manager and a leader.
Leader:
Leader is a person who is able to ensure that how things and work can be improved at
workplace. Leader is an individual who motivates employees of company, that they are able to
perform with their efficiency and effectiveness. In general terms, leader is an individual who
convinces other employees to him (Golensky and Hager, 2020). Leader should have the ability to
inspire and build confidence in other people and moves them to implement actions. In terms of
Mc Donald's, leader has responsibility to set targets, control and maintain stock and plan budgets
for their company.
Manager:
1

Manager is a person who manages any company. Manager is a person who is responsible
for managing a part of company. In general terms, a manager is a person who exercises various
managerial functions of company (Adler, and Laasch, 2020). Managers have the authority to
hire, terminate, maintain discipline, ensure performance appraisals and controls operations of
company. In terms of Mc Donald's, manager performs responsibility of creating employees,
resolving customer 's complaints and trains assisting managers of their company.
Differentiation between leader and manager on basis of characteristics and roles:
Basis Leader Manager
Characteristics
 Risk taker: Leaders of a
company are risk takers. In
terms of Mc Donald's, leader
should have the ability to take
risks in markets.
 Delegation of authority:
Leader of a company has the
ability to use authority in
company in order to
accomplish goals and
objectives. In terms of Mc
Donald's, leader use the
authority at workplace to
ensure and efficiency and
effectiveness in their company.
 Risk taker: Generally
managers avoid risks in
company. In terms of Mc
Donald's, manager avoids the
risk factors at workplace to
reduce uncertainty.
 Delegation of authority:
Manager of a company
delegate authorities and duties
to subordinates in a company.
In terms of Mc Donald's,
manager delegates authorities
and roles among the
subordinates to maintain
efficiency and effectiveness of
their company.
Roles  The role of leader of Mc
Donald's is to determine a
clear vision for their company
and ensure that their goals and
objectives are timely met with
high efficiency level.
 The role of manager of Mc
Donald's is to ensure high
quality provision with
consistent supervision of team
members.
 Managers of Mc Donald's has
2