Leadership and Management for Service

LEADERSHIP AND
MANAGEMENT FOR
SERVICE

INDEX
 Introduction
 Classical management theory
 Organisational culture including Handy’s Theory
 Roles of a leader and a manager
 Management leadership style
 Compare and contrast Management and leadership styles
 Opinion
 Influence of technology on leadership
 Conclusion
 References

INTRODUCTION
Leadership is the role which is played by a leader in order
to lead the team mates so that organisational goal can be
accomplish. Management is a business activity which is performed
by a manager to manage and control the corporation.

CLASSICAL MANAGEMENT THEORY
Bureaucratic Management: This theory
has emphasis to operate the corporation under a
hierarchy of positions and in this each group of
staff has to report to a higher authority which
ultimately reaches the Chief Executive Officer of
company.