Leadership and Management in Wa Pila Hotel

Leadership and
management in
service
Task 1

Table of content
• Introduction
• Different classical management theory
• Different types of organisational culture including Handy's theory
• Role of a leader and a manager
• Identification and review of management leadership style
• Specific management leadership style
• Comparison of management and leadership style
• Opinion on specific management and leadership style
• Technology influenced the leadership
• Analyse management and leadership style in specific sector
• Evaluate a specific organization's current management and
leadership style
• Conclusion
• References

Introduction
Leadership and management are successful function in business organisation
that help to achieve target collectively. Leadership help employees to work
properly and confidently by providing training and development
programme. Management help managers to make planning for running a
business and expand at different place. This presentation will cover
classical management theory, organisational culture and role of leader and
manager in Wa Pila hotel.

Different classical management theory
Classical management theory is based on beliefs that employees only have
physical and economic needs. It does not involves social needs or job
satisfaction. In Wa Pila, managers focus on labour specialisation, decision
making and centralised leadership that help to maximize the profitability.

PAST LEADERSHIP
 In past period, bureaucratic management approach
was used by Wa pila hotel industry.
 Person culture adopted by manager of such
organization in which employees was feel good.
 Autocratic leadership style used in past period in
which decisions made only by managers.

Present Leadership
 Currently organization is using Administrative classical
management theory that is effective in order to accept
the new technology.
 Task culture is applying currently, in which only
managers are authorised to take decisions and actions.
 Democratic leadership style is helping Wa Pila to
delegate roles and responsibility between employees
according to their skills and capabilities.