Leadership and Management for Service

Leadership and Management for Service

Table of Contents
 INTRODUCTION
 P1. Explain different classical management theory
 P2. Explain role and different leadership style of a leader
 P3. Management and leadership style used in organisation
 CONCLUSION
 REFERENCES

INTRODUCTION
 Leadership, a process which guides the individual, influence the behavior of workers,
motive them to work with full efficiency and complete the task on time. Management is
a process which defines the goals and objective of business.
 Management ensures that all the workers perform their work together accomplish the
task with optimum utilisation of resources.. Present study is based on Wa-Pila hotel. It
situated in London. This hotel provide various luxury services.
 This report will covers the various classical management theories. Further it will also
include the roles of leader and his leadership style. This report will provide the review
of management and leadership style of Wa-Pila hotel.