The Impact of Technology on Management and Leadership Styles in Hospitality Service Sector

“The impact of Technology on Management and Leadership styles In Hospitality Service Sector, The Way Forward”.
In this, some internal and external factors
that influence management style of
organization are covered. Internal factors
are those, which are control by
management while external management
are beyond the control of an organization.
Internal factors
Finance and investment- Finance
is the blood of business, which helps
several departments of organization to
complete their activities by providing
money to them. In Wa-pila, hotel stability
of finance helps an organization to increase
strength of their democratic style of
management Employees engagement-
Human work force work as an asset for the
organization as they provide competitive
edge against rivals because physical work
force of two different companies are not
similar. For this Wa-pila hotel execute
democratic management style, which
encourage employees to complete their
work with high productivity.
External factors
Technological- In today scenario
all the organization are updated themselves
with automation, which signify that
technology factor is important function for
an organization to increase value in
product by bringing innovation. In context
of Wa-pila hotel they need to change its
structure from centralized to decentralized
so all employees are updated with it by
participating in organizational activities
Customers- Consumer are
impacted by different factors of an
organization specifically in services
industry. This includes employ
engagement, atmosphere, quality of
product etc. For these it is important for an
organization to develop those management
style through which create healthy
environment in company. Like strategic
leadership formulate and manage all
employees for an organization by
providing guidance to them.
Characteristics of effective managers
Knowledge- To become an
effective manager, knowledge’s is the first
factor that determines the productivity of
an organization. Like an manager who has
business as well as technical knowledge
makes effective decision by predicating
and adopting necessary changes that
increases the value in their services
Innovative and inspire- Today
market is totally covered by technological
factors which determines that it influence
on every activity of organization. In the
context of Wa-pila hotel, it is essential for
them to recruit experience manager. They
help others employees to accomplish their
goals by encouraging and motivating them
to achieve their task.