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Leadership and Management for Service Industries - Solved Assignment

Explore the impact of technology on leadership and management styles in service industries.

7 Pages1061 Words54 Views
   

Added on  2021-02-20

Leadership and Management for Service Industries - Solved Assignment

Explore the impact of technology on leadership and management styles in service industries.

   Added on 2021-02-20

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Leadership and Management forService Industries
Leadership and Management for Service Industries - Solved Assignment_1
ContentsINTRODUCTION .....................................................................................................................................3LO 1........................................................................................................................................................3LO 2 .......................................................................................................................................................3LO 3........................................................................................................................................................3P5 Current hard and soft skills of management and leadership........................................................3P6 Future management and leadership skills that will be required by the service sector organization.......................................................................................................................................4LO 4........................................................................................................................................................5P7 Comparisons in leadership styles used in change management system of service industry organization.......................................................................................................................................5CONCLUSION.........................................................................................................................................5REFERENCES..........................................................................................................................................6
Leadership and Management for Service Industries - Solved Assignment_2
INTRODUCTION Leadership and management are the key element of the organization. Leadershipdefines the roles and responsibility of the leader in management of the organization. Inmanagement leader adopt the different style to control and coordinate the activities andemployees. Wa-pila is the multinational brand of the United Kingdom in providing theirservices to the customer. They provides the services of rooms, hotels, and resort and foodfacility. The report highlights the different classical management theories in the organizationand their role in service sector. It explain the role of leader and the leadership style in Wa-pilahotel and the different external and internal factor which influence the management style andstructure. It also highlight the hard and soft skills of the management and the comparison oforganizational change and leadership in the service industry and their impact on the Wa-pilahotel.LO 1Covered in PPT.LO 2 Covered in Poster.LO 3P5 Current hard and soft skills of management and leadershipHard skills- Hard skills comprises of all the technical skills that a manager must possess.They include the knowledge and understanding of a field by the manager (Pardey, 2016).Hard skills that a manager must have are as follows- Mathematical skillsComputer knowledge Supply chain managementAccounting and other technical skillsThese skills are mandatory for the managers to perform their own tasks efficiently.Soft skills- Soft skills include the approach of manager to work and the life, it includes thecommunication skills of the managers in order to manage the people. These are someimportant soft skills hat must be required in a manager-Communication skills
Leadership and Management for Service Industries - Solved Assignment_3

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