This comprehensive analysis delves into the intricate relationship between leadership and management within the context of organizational operations. It explores key approaches to operations management, including Six Sigma, Total Quality Management, and Just-in-Time Inventory, highlighting the roles of leaders and managers in implementing these strategies. The study examines the importance and value of operations management in achieving business objectives, emphasizing the critical functions performed by operations managers. Furthermore, the analysis assesses the impact of external business factors on operational management and decision-making by leaders and managers, providing insights into the dynamic interplay between internal and external forces. This report concludes with recommendations for future improvements in organizational operations, emphasizing the need for effective staffing, training, and communication to enhance productivity and achieve organizational goals.