The assignment delves into the concept of leadership and management, examining different styles employed in various sectors. It analyzes the applicability of these styles within healthcare, education, and non-profit organizations, highlighting the unique challenges and contexts influencing leadership approaches.
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LEADERSHIP AND MANAGEMENT
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Table of Contents INTRODUCTION...........................................................................................................................1 INTRODUCTION...........................................................................................................................1 TASK...............................................................................................................................................1 (1) Usage of management and leadership skills by Angela........................................................8 3. Recommendation for improving leadership skills of of Angela...........................................10 4.Selection of effective leadership style according to given scenario.......................................11 PROJECT 1....................................................................................................................................11 Covered in PPT.........................................................................................................................11 CONCLUSION.............................................................................................................................12 REFERENCES................................................................................................................................1
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INTRODUCTION Both leadership as well as management are an essential term for each and every sort of company as it assists the firm in their growth and development. Leader is an individual who can influence other people towards their work and motivate them as well so that they can achieve desired targets and objectives effectually. Instead of this, management is likewise necessary as they develop rules and policies for association and it must be followed by the workers in an appropriate manner. They guide their labours and hence, they can use available resources in a proficient way. In this assignment, there is a case study of Angela who is an associate manager of NPO. She caters assistance to families as well as children. Along with this, in this report, there is an explanation about abilities which are possessed by her and thus she will perform her occupation role. At the end appropriatesteps must be taken for maintaining the confidence level of employees. TASK In the modern world of competitive surrounding, both management as well as leadership play an eminent role in firm as they assure that operational activities of organisation are running in an effective and efficient manner. If they are not present in enterprise then staff members never do their work in an appropriate way. Leadership is a necessary element in firm as they manage as well as control employees. As a result, they can achieve goals and targets in a proficient way. If he or she is not doing his or her work in an effective manner then he cannot inspire workers effectually. Hence, they will not be able to finish their task within specified time limitat set standard. In other words, a leader is an individual who motivate, inspire and influence other people. Thus, they can do their work by using all resources with high skills and knowledge. Along with this, it is essential for them to build a group and therefore, people can do their work together and attain the best and effective outcomes. Additionally, it will assist them to improve their revenues. Instead of this, management is like a set of many principles which is associated with planning, directing, arranging as well as controlling. Along with this, it is useful in using diverse assets such as financial, informational and physical in a proper way as it helps in attaining the targets and goals effectively. It can also be outlined as an issue resolution procedure and through this, organisation's objective can be achieved in an effective way.
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(Source :- Responsibility of leaders, 2017) There are various necessary distinctions amongst leadership and management. It can be mentioned as beneath: ï‚·Fundamentally, management is an essential function as it aides to create budget for firm and along with this, solve issues of workers so that they can do their work within provided period of time. Whereas, an effective leadership helps to portray mission as well as vision which is associated with enterprise which they want to acquire in the future. Additionally, they inspire and energize people so that they can attain desired objectives within specified period of time. ï‚·Management helps to manage and control activities whereas leader of firm motivates the staff members and hence, they can do their work in an effective and efficient way. ï‚·Main function of leader is to do things in an innovative and creative manner whereas, management perform their job role as per set standards. Several forms of leadership which describes styles of leader are discussed as below: 2 Illustration1: Responsibility of leaders
Great man theory:It is an aged thought which is related with leadership and was utilized in almost 19thcenturyand then it becomes more popular.As per this approach, it is expected that characteristics of a leader are inbuilt which mean that it is impressiveskilled instead of article. In different terms, one might say that an extraordinary leader has different attributes by conceived, he didn't secure that from any place.According to this model, a talented leaders consist of many more qualities for example uplifting identity, ability to reduce risk, effective judgement, boldness insight as well as know how to introduce new plans and policies. Therefore leadership quality is not learned by anyone because it is a divine being blessing with this quality.In fact these characteristics are acquired by an individual from his family. Various theories is mentioned below :- Trait theory:According to this approach, primary focus is to improve the internal characteristics of pioneer. Therefore as per this theory some how like Great man hypothesis as it additionally assume that qualities of leaders' are god talented and can likewise be obtained by going to any learning occasions. According to this methodology, an effective pioneer have numerous sorts of attributes which are different in nature and mentioned as beneath: ï‚·Insight ï‚·Identity ï‚·Adaptability ï‚·Vitality ï‚·Innovativeness ï‚·Genuineness and uprightness ï‚·Different qualities, for example great communicator, receptiveness and so on. These attributes are critical for a leader as with assistance of thisan individual may enhance their ability for establishing their position in an organization by accomplishing their objectives and targets in a given time frame. Behavioural theory:This idea fundamentally concentrates on conduct and activities of a leader not on their qualities or attributes. This method expresses that a man can utilize three sorts of abilities for managing or coordinating to his adherents which are discussed as below: 1.Specialized: It alludes to technical information of that person. 2.Human:Basically, it concentrates on communication capacity of pioneer with other individuals. 3
3.Conceptual:It states about thoughts that a person utilizes for setting up models as well as configuration designs. So, one might say that if people need to wind up noticeably plentiful pioneer then he ought to have specific conduct like great communicator, building camaraderie and so on. If supervisors have full control on their subordinates then it will help them in creating a mutual understanding between employees and employer by fulfilling their demands.After that they will going remember him as a leader and will likewise perform successfully as well as effectively. Situational theory:According to this method, in an association, there happens different circumstanceswhich influence leaders as well as leadership style. Accodring to thisprinciple it is essential that is firm amongst gathering and its leaders as well as overall staff members have a tendency to take after an individual who is fit for satisfying their want.This approach expresses that there is no best style of administration which can be appropriate in every circumstance. So for a leader, it is the best that they ought to receive situational initiative in which they can change their style in different situations. In additional, ifthey select one type of their administration then they won't have the capacity to get achievement in the market. For instance at the time of second world war, Winston Churchill was the compelling and fruitful executive of Britain however in the wake of consummation of this time, he got disappointment in light of the fact that here circumstance had changed and he didn't change his style.(Jeon, Merlyn and Chenoweth, 2010). It incorporates different sorts of styles that are given underneath:- Coaching:- In this, pioneer fundamentally concentrates on self-awareness of individuals and also work on related aptitudes. This style will be appropriate in that circumstance where people think about their constraints and are prepared to acknowledge changes. Pacesetting--In this style, pioneers set exclusive standards for their adherents. This style is reasonable when people are exceptionally energetic and self starter. Affiliative-This sort of pioneers place their workers first to enhance their spirit. It is best there where individual's inspiration level is low. It is very helpful for everybody because it supports in boosting their certainty level of people. Coercive-In this idea, leaders provides guidance to their representatives that what should they do and furthermore have clear vision that how to achieve it. This style will be appropriate in any catastrophe or in negative circumstance (Kelly, 2011). Transactional leadership-In this sort, pioneer accomplish their task and activities by 4
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following a reasonable structures whereby it is clear what is expected of their subordinates and the prizes that they get from following orders. In different terms, it can expressed that it is otherwise called administrative authority which concentrates on the part of supervision, association and also on group performance. This style is utilized by supervisor for inspiring and remunerating to their representatives with the goal that they will perform adequately and productively. It incorporates a few presumptions that are as per the following- 1.Employees get encouraged by getting prizes and discipline. 2.Assessment process must be conducted for guaranteeing that desires are met. 3.Followers have fundamental obligation to obey with the guidelines of their pioneers. Transformational-This sorts of pioneers have fundamental duty to take care of everyday business operations and also to outline techniques for taking organization towards the method for progress (Maringe and Foskett, 2012). Principally it focuses on inspiration, group building and coordinated effort with their representatives at various level so hierarchical targets can be achieved successfully and proficiently. In this, pioneer set objectives and impetuses for persuading representatives with the goal that they will perform as indicated by the predetermined gauges. It additionally makes different individual and expert development open doors for every single staff. Participative administration:-In this style, basic leadership process are completed by the two pioneers and supporters. It is exceptionally helpful for an association since it spurs to specialists for doing their occupation with full capability and viability. Administration style-All previously mentioned are the speculations which can be embraced by a pioneer for as indicated by the necessity with the goal that authoritative destinations can be accomplished viably and effectively (Miller and Cable, 2010). There are likewise various sorts of authority style that clarifies the conduct of pioneer and in addition distinguishes their capabilities and aptitudes which can be connected by a man for controlling and supporting to their staff. Director ought to embrace their structures as per the circumstance so organization can move towards the method for progress. Styles are given underneath Autocratic style-When devotees need to take after the directions of their pioneer and will likewise not participate in basic leadership process then it will be known as absolutist or tyrant style. In this style, director offers guidelines to their subordinates in regards to work that what 5
ought to be done and in what manner ought to be done as such that organization can get its predetermined objectives. It will be advantageous in that circumstance where pioneer is more able and learned and can take choice related best every last things. It can likewise be utilized at that circumstance where workers are full inspired and are submitted towards their occupation. Some of the time, in this circumstance, staff get demotivated and leave their occupation (Morrison, 2010). Participative style- In this style, pioneers and supporters cooperate with full coordination. At the point when there is have to take any choice then chief includes their subordinates, peer gathering, bosses and so on in this and furthermore make a request to give their proposals or perspective. This style has different favourable circumstances like it persuades to representatives to work in a powerful and effective way. On the off chance that pioneer approaches to staff for taking an interest in basic leadership process then labourers feels that association is offering an incentive to them and their assessments are esteemed by pioneer that builds their dedication level towards their employment by which they contribute in accomplishing authoritative objectives (Nahavandi, 2016). (Source:- Leadership styles, 2017) Laissez-reasonable authority:- In this style, pioneer doles out the assignment to every last representatives and make a request to carry out their employment as their own. In this, administrator does not give any sort of guidelines to their representatives however al last duty dependably stays with pioneer. In this idea, staff have full opportunity to do their work whatever 6 Illustration2: Leadership styles
they need to do like they can influence possess arrangements and methodologies for finishing doled out to errand. This style is reasonable when representatives are reliable and fit to work successfully with no direction (Osland, and Turner, 2011). So subsequent to talking about all styles, it is prescribed that pioneer ought to receive their style as per the circumstance and prerequisites so organization can move towards the method for progress and will get upper hands over its opponents. There is given a contextual analysis which depends on Angela who is a partner executive in non benefit organization that takes care of kids and families. She is a head of office whose primary duty to concentrate on assessing ability building programs that office gives to families and gives her execution answer to office initiative. Because of expanding rivalry in advertise, office is currently concentrating on enlistment process and is procuring best qualified workers. In any case, they are likewise expanding representative turnover that are expanding its cost (Renz, 2016). As of late, Ms. Angela is directing two supervisors who are designated since most recent a half year. (1) Usage of management and leadership skills by Angela As associate administrator, Ms. Angela must have quality of follower as well as administrator which is very useful for them while managing business activities in an effective manner and motivate an organization their set goals or objectives. She is going to adopt leadership style as per need and circumstances for satisfying demand of desired customers. Therefore existing staff focussed towards their job profile and trying to accomplish their work according to set standards. Management and leadership skills plays a very eminent role in identifying hidden problems (Shattock, 2013). However, in given contextual analysis, Ms. Angela recruited two competent chiefs who can oversee and control the division staff in a appropriate and productive way. Indeed, even after this, few issues are emerges among representatives due to their behaviour which demotivate them with the goal that staff are not working legitimately and viably. After assessment of all circumstances, it is suggested that associate director should concentrate on her administration attributes with the goal that she can assist their subordinate appropriately and successfully and will likewise have the capacity to concentrate on her objectives and destinations. 7
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Angela try to separate administrative commitment into two administrators so they can realize that what really are anticipating from them for attaining set target and goals. If there is presence of any mischief and misconduct then it is essential for both managers of an organization to act immediately so that issue may resolve with attainment of positive outcome. Aside from this, they will have the capacity to realize that how to practice control on their specialists with the goal that they will perform as per the predefined measures. This designation of expert will support in boosting confidence level of administrators which will offer consent to them to take care of issues of their staff. With the assistance of this system, Ms. Angela will be free from one side and will have the capacity to concentrate on expanding staff duty towards mission and vision articulation with the goal that they will contribute in getting accomplishment in the market (Spillane, and Healey, 2010). (Source:- Development of team, 2017) According to above diagram it has been understood that Angela can easily uplift their group and team by following appropriate process and steps of upliftment. 2. Steps must be consider while building staff members Confidence level of employees performing at workplace is extremely fundamental in 8 Illustration3: Development of team
today's competitive surrounding because it they are encourage and motivated towards their personal goals then their performance may automatically enhanced. In fact labours are one of indispensable asset for every organization either small and large because all the activities are managed or controlled by them only (Thompson, 2012). Therefore according to given scenario, there are number of problems are identified which is faced by existing employees is mentioned below :- ï‚·Dissatisfaction of current workers. ï‚·Absenceofconfidencelevelduetonegativeandunfriendlyenvironmentofan organization. Thus, for removing these above problem, Ms. Angela tryingto maximizing the confidence level of their employees which can only possible by considering particular actions which are mentioned below- 1.Should designate experts and duties to their supervisors and ought to likewise give required and pertinent data to them so they can oversee staff in legitimate and successful way. 2.If there is introduction of any new changes or adjustments then it ought to be legitimately conveyed to concerned individuals with the goal that they can make a move accordingly. 3.Administrators ought to rouse their staff by making proficient improvement and learning openings. 4.They ought to likewise give time for them to do as such. 5.They ought to connect with themselves in group building activities and collaborations. 6.On the off chance that any labourer is performing better or magnificent at that point organization ought to give impetus to them so they will get inspiration and will endeavour to enhance their work quality more (Walumbwa, 2011). 7.Administrators ought to likewise converse with Ms. Angela about her conduct also should enlightenherconcerningitseffectonstaffandontheircertaintylevel. 8.On the off chance that there is any opportunity in group then to hire a man for filling empty post,oughttoconnectwithstaffindividualswhichwillpropeltothem. 9.Should converse with representatives straightforwardly in regards to their issues so they feel that their issues will be searched out rapidly and in addition they are esteemed for organization. This movement will diminish their turnover which will improve its profitability. 9
3. Recommendation for improving leadership skills of of Angela For getting achievement, it is vital for organization that Ms. Angela and the two supervisors ought to assess them against administration and administration identity since it will enable them to think about their impediments in their individual abilities and in addition to can likewise think about that action which can support to their staff. This evaluation will likewise help in extending group building soul for doing work successfully and productively through utilization of each other's qualities (Avolio, 2011). In the event that there will be utilized style approach then director 1 can utilize assignment situated idea while other one can shows a relationship arranged style. These specified idea is extremely useful in light of the fact that it helps with offering help to each other. So from given contextual analysis, it is fitting to Ms. Angela that she should attempt to build up her initiative abilities by boosting her current qualities and enhancing her shortcomings. Aside from this, she ought to likewise assess the parts and obligations of each position and ought to likewise guarantee that division of work are lined up with organizationals objectives and statement of purpose. On the off chance that there will be full arrangement and all things will be conveyed to each staff then it will help in enhancing spirit and everybody will be cleared about their parts and duties. 4.Selection of effective leadership style according to given scenario In given contextual investigation, Ms. Angela who is a partner chief, has negative conduct towards her staff which is demotivating the specialists. That is the reason they are leaving their occupation in light of the fact that here they are not getting fulfilment. So on the premise of given issue, there are different authority styles or methodologies which will be reasonable for this circumstance that are given underneath Transformational:- According to this idea, she should offer regard to their staff and will likewise regard as individuals with the goal that they will feel that they are esteemed for organization. She ought to likewise consider their feelings and viewpoints so their requirements or needs can be fulfilled (Aryee, 2011). With a specific end goal to build certainty and inspiration level, Ms. Angela ought to give clear vision and ought to likewise act in positive way or associate with them on general premise so she can fabricate trust and great picture among them. 10
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Objective:-With a specific end goal to spur representatives, pioneer ought to characterize objectives and additionally offer help on the off chance that they confront any issues. She ought to likewise give headings to doing their work with the goal that they can deal with each circumstance successfully and effectively. Aptitudes:-She ought to have critical thinking capacity so she can control any negative circumstance adequately. In non benefit association, there happens different sorts of issue which influence business operation like representative turnover. PROJECT 1 Covered in PPT. CONCLUSION After examination of all realities in given contextual analysis, it can be concluded that leadership and management both are plays a very indispensable role in achieving the set target and goals of an association by managing or guiding their employees to work as per the measures. From this investigation, it has been said that pioneer and chief ought to receive their style as indicated by the circumstance or necessity with the goal that they can spur to their staff. There are different sorts of initiative hypotheses which can be received according to condition with the goal that firm can move towards appropriate direction. 11
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