Leadership and Management in Health and Social Care

This document provides an overview of leadership and management in health and social care, focusing on the roles and responsibilities of leaders and managers within the NHS. It also analyzes the legislative frameworks that influence health and social care. Explore expert study material and solved assignments on Desklib.

Leadership and
Management
Presentation

INTRODUCTION
Leadership and management is an effective process of operating and running the business of
the firm in more systematic or administrative form. Leadership and administration are the terms
which are often measured synonymous. It is important to appreciate that leadership is an
important segment of efficient administration (Leary, 2019). As an important aspect of
administration, extraordinary leadership performance stresses upon structure atmosphere in
which each and every worker expands an excels. Leadership described as the potential; to impact
and force the team efforts regarding the attainment of aims. These impacts may originate from
official sources like that offered by gaining of professional situation in a company. For the
completion of this assessment, NHS is considered which is an executive non-departmental public
body of the Department of Health and Social care. The written document will consider
information about an overview of leadership and management within health and social care and
the role of leaders and managers within the organisation.
TASK 1
1.1 Analyse organisational structures within the selected area
The NHS is a complex system that can sometimes make it hard to understand- especially
working out who is accountable for what. It is made up of a wide range of diverse companies
with several functions, accountabilities and specialists. These ventures offer a range of services
and support to patients ad carers. Over current years there have been changes to the way the NHS
is structured and works. The NHS offers healthcare services to number of patients of all urban
and rural area and the huge mainstream of these services are free at the point of utilize for UK
population. The respective corporation is actually made up of manifold firms, with each person
company having its own staffing group and list of opening (Thomas, 2020). The framework of
these NHS organisations varies vaguely among the four UK nations. The organisations making
the NHS includes:
 National bodies which supervise and control NHS services
 Healthcare provider companies such primary care firms, acute (hospital) trusts, mental
health trusts, society trusts, ambulance trust and charities and social enterprises etc.
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1.2 The roles and responsibilities of agencies external to the area who advice and influence it
There are several roles and accountabilities of NHS. The company support individual to live
more healthily, the respective venture not only enables the individuals it was designed to serve. It
also plays and effective role by supporting in preserving itself for future production. Diabetes
demonstrates an example of the dissimilarity this could create. Approx 10% of the NHS budget
is exhausted on diabetes and the problems that occur from it, yet the danger of budding kind two
diabetes cold be minimised by up to 80% by accepting a healthier way of life. Over its existence,
the NHS has become an efficient facility for the healing of illness. Along with this, the respective
firm also play an effective role in order to organise education and training for healthcare
professionals. This is effective on context of shared identity, improving skills and knowledge etc.
Everyone has responsibility for their own physical condition, but the NHS is also accountable for
supporting individual to develop their health and welfare. The NHS’s function in avoiding poor
health and endorsing healthy living is important to minimise health dissimilarities and maintain
the NHS for future generations.
1.3 Assess individual functions and roles within organisations in the area
Roles of leader- The description of dissimilar functions of a leader within a healthcare company
are defined as under:
Encouragement and motivation- It is an appropriate role of a leader in NHS, it is
performed by the leader when people or employees of the firm are performing in a team. The
leader encourage them my offering appropriate information about the group work so that they
can effectively meet the aim and goal of the task and teamwork (Hallinger, 2020). Therefore,
with the support of it, leader plays a crucial role in order to inspire employees by organising
motivational sessions etc. So that workers can get motivation and do their duties effectively.
Establishment of vision and mission- It is another appropriate role of leader. In NHS,
when the organisation establish or organise to provide social services in urban areas then the
leader develop vision and mission to employees who will make their contribution so that they
have efficient information and clearly aware with the purpose of this activity and perform their
duties in order to accomplishment of it on time.
Roles (Functions of manager)- There are several roles that are performed by a manager
regarding, the explanation of some roles of manager are as below:
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Planning- Within this, the manager of NHS can develop and frame strategies and
policies towards specific task and duty s that the aim of the work can be accomplish in developed
manner by meeting its demand.
Organising- In it, the administrator provide training and knowledge about the specific
areas of social care. So that workers of NHS can improve their knowledge and skills in order to
perform their allotted work and task in effective form.
Controlling- Within this, the manager of NHS play role in term of managing the work
with the support of effective strategies and plans so that they can offer effective services as well
as meet the objective and purpose of the health care firm.
Directing- By framing plans and strategies, the administrator of NHS can lead and guide
workers of the organisation so that they can do their work in effective manner by centring on all
the requirement of the task (Hassi, 2019).
4.1 Analyse the individual rights that underpin health and social care practice
Practical activities like role play may be utilised to highlight the ways within the rights of
individual who utilise facilities are appreciated or mistreated. Learners could be given the
opening to scrutinize this taking place in health and social care settings by filmed excerpts and
reliable media coverage. To support learners to understand how it feels to get care, actions could
be devised where one individual delivers care and the other receives the care. Using their
experiences of unloading care, get learners to reflect on how individual’s rights can be
appreciated when receiving care. Ask learners to propose ways within people right could be
better esteemed. Presentations may be utilised to underline the ethics and values that underpin
the maintain given to individuals who utilise services. Company websites can be used as points
of conversation for the team of learners to suggest reliable data.
NHS England and NHS development relies on several tactical partnerships at restricted and
national scale to deliver the business and their partners rely on to transport theirs. NHS England
supports and relies upon local healthcare professionals making decisions about services with
their patients and communities. NHS England has been committed to the principle of co-
designing nationwide health strategies with voluntary sector and patients groups’ citizens and
community partners. effectual health and social care delivery needed care employees to work
with other agencies to convene the demands of facility users Care employees work with social
employees, local administration citizen advice bureau and the police to offer the services
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required by facility users. In NHS, person have right to behave accordance with the explicit and
implied phrases of contract of employment and they do not discriminate regarding sufferers or
team of workers and to adhere to identical possibilities and equality and human rights regulation.
Also, the individual shield the confidentiality of private records that all of us holds and try and be
sincere and trustworthy in making use of for a task and in sporting out that job. An character
additionally manipulate the best requirements of care and provider, treating every person with
compassion, dignity and recognize, taking accountability not handiest for the care patients in my
opinion offer,however also for wider involvement to the goals if crew and the NHS as entire.
Additionally, people pay function in sustainably growing offerings by means of running in
partnership with sufferers, the general public advert groups. Individual contain sufferers, their
households, carers or representatives thinking about the social employees, GP completely in
decisions about prevention, diagnoses and their person care and treatment.Assess the importance
of these rights in health and social care
While the NHS aims to respect the Human rights of each individual, it also has a broad social
duty to promote equality in the services it provides. This states that the rights of individual
patients are not absolute as the motive of the NHS is to develop the overall health and well being
of the nation. For instance, certain treatments may be withheld from people as of the excessive
cost to the NHS, or concerns about its clinical efficiency. In health and social care placing
critical that care employees follow the tips set by using their business enterprise. The codes of
behavior stimulate the type of behaviour that's followed within the place of workas properly
because the law and regulation people ought to adhere. The importance of executing these
guidelines is that it helps to provide consistency, measurable and duty. Health and social
employees must continually replace their competencies and know-how in addition to liaising
with other professional contributes to the development of organisational via which brainstorming
with different employees, working with different professional, learning pleasant practice and
attending seminar advert workshop. As a fitness and social care worker, the character liaised
with different professionals outdoor fitness and social care sector to meet the demands of the
provider consumer and making sure that the individual stayed with the organisational policy.
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TASK 2
2.1 Analyse the legislative frameworks influencing health and social care and explain their
intended functions.
Legislative framework is considered as the applicable laws of provinces into existence as
of date hereof that is applicable to project or any part thereof. Moreover, it is developed so that
all into society understands that behaviours are acceptable as well as that are not (Adams, 2018).
In addition to this, legislative framework influences the health as well as social care because it is
to safeguard individuals at work as well as those who are impacted through working practices.
There are various legislative frameworks that influence the health and social care such as NHS.
So, some of the legislations in health and social care are discussed below:
Health and safety at work act 1974: Respective legislation undertakes board range of
problem associating to work place health, safety and welfare all over the health and social care
industry. Moreover, the statutory instrument has formed for supporting the execution of act as
well as facilitates an interference with European regulations. In addition to this, within NHS
respective act places a legal duty upon employers for ensuring so far as reasonably practicable,
welfare of staff, safety as well as to assure those workers and many more are kept safe.
Equality act, 2010: Respective legislation protects individuals from discrimination within
workplace as well as into boarder society. Moreover, this replaces previous anti-discrimination
legislation along with singular act, developing the regulation simpler for understanding as well as
strengthening protection into few circumstances. Also this develops various ways where this is
unlawful for treating someone (Ding, Choi and Aoyama, 2019). Furthermore, it was developed
the equality responsibilities for whole public sector bodies that intent for integrating
consideration of equality advancement within regular business of whole bodies that are subjected
to accountability. In respect of NHS England, they have formulated a document for NHS
commissioners upon responsibilities undertaken through both of these legislations. Furthermore,
these legislation pieces can be observed as complementary into establishing a framework for
public sector to consider action for minimising inequalities into England at domestic as well as
local levels
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2.2 They way in which legislative frameworks have been interpreted in terms of regulation,
codes of practice and standard in social and health care.
Legislative framework has been interpreted in respect of regulation, code of practices and
standards within health and social care in different ways. As working into health and care firm
like NHS it would come across various legislations, norms and others which governor of health
and social care seeking at protecting as well as health and safety. So, it formed education session
that whole staffs as well as volunteers have considered so it would have effectives ideas how to
deal with this. Along with this, they also continuously focused upon keep updated whole
regulations into internal newsletters or at team meetings (Tseng and Levy, 2019). So, this is
essential that workers as well as volunteers, new as well as existent members should have
knowledge about the functions of its analysed norms, regulation and many more, which is to
develop effectively. Furthermore, in respect of regulation, codes of practices as well as
standards into social and health care as within NHS various legislative framework used by them
are health and safety act, equality act, antidiscrimination act and many more. Whole these are
interpreted through formulated a document for NHS commissioners upon responsibilities
undertaken through both of these legislations. Furthermore, these legislation pieces can be
observed as complementary into establishing a framework for public sector to consider action for
minimising inequalities into England at domestic as well as local levels. Also, this can be places
a legal duty upon employers for ensuring so far as reasonably practicable, welfare of staff, safety
as well as to assure those workers and many more are kept safe in effective and efficient way
(Kovačević and Hallinger, 2020).
2.3 The impact of legislation, policies, regulations, codes of practice and standards on companies
Legislation, regulations and code of practices perform together with firm for assuring that
person are care for in relevance with process that the industry of health and social care.
Moreover, there are various principles which support the health and social care firm such as NHS
that are health and safety act, equality act and others. In addition to this, health and social care
would be updated upon new legislations and regulations for monitoring when they are upgraded
or change as in case they are not aware related to all these as they would be into breach of
legislation which governor it firm as well as which could has essential impact upon its business
(Purwanto, Asbari and budi Santoso, 2019).
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.
With the work atmosphere of NHS, code of practices assures that action of their managers,
administrative and others comply with needed firm standards. Additionally, it aids for identifying
as well as managing risks for assuring safety. As it also aids in safeguarding person along with
quality services. Also violating code of conduct can has legislative consequences both for as well
as individuals performing the act (Ellis, 2018).
TASK 3
3.1 Examine the factors and organisations that have influenced government decisions on health
and social care.
There are different factors adopted by NHS that influence the decision of government on
health as well as social care that is going to be mentioned below:
Technology is determined as a factor which influences the health and social care system
therefore the NHS focuses on implementing advanced technology in order to provide better
healthcare services to its user or patient. In addition to this, it aids assistance in increasing their
experience level toward services provided by them.
Health Insurance coverage the individual person also focuses on providing health
Insurance to its patient for increasing their satisfaction level towards the services provided by
them. If the individual person has a insurance then they have surety for future period of time
which will be helpful for them.
Healthcare product and service prices it is necessary to analyse the price of Health care
services that is provided to individual person during particular phase of time period for which
their main focus is to provide various types of healthcare services to its user in order to satisfy
them.
Therefore, there are different kinds of factors that influence decisions of Government and
health as well as social care services during particular phase of time period. In assistance of this,
there are various factor consider by NHS for performing different tasks and work in an
appropriate manner and helps in increasing sales and profit margin in future period of time. If the
individual person has a insurance then they have surety for future period of time which will be
helpful for them.
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3.2 Evaluate the impact of social values and attitudes on health and social care
The decisions related to design of health as well as social care system help in performing
different kind of operation that is related to social values. It is necessary for taking judgement in
respect of which is good or bad for society. Values are determined as a central towards work
within social as well as health care. In addition to this, it is considered as a principle that
provides guidance to work to understand what is right as well as wrong that is significant for
patients during particular phase of time period. There are different kinds of principles which is
adopted by NHS such as dignity, privacy, safety of its patient that help in increasing value in
respect of patient at Marketplace. Therefore, it is necessary for chosen company to follow social
values in order to perform different activities and functions in an appropriate manner. In
assistance of this, the management team of NHS focuses on consider factor which is necessary
for patient or good of society. The effect of social values as well as attitude imposes direct effect
on health care during particular phase of time period.
3.3 Assess barriers to access for health and social care and how effectively these have been
overcome
There are several kinds of barriers are faced by social and health care sector the description
of some barriers is defined here:
Physical barriers-This is the first and primary barrier which is faced by social and
healthcare firm. These are objects that prevent an character from getting where they have to pass
for example, wheelchair person is not able to go into a building due to the fact the entrance is too
narrow or there are steps as a way to’t get to the entrance (Foster and et. al., 2018).
Psychological barriers-This barrier affects the manner a man or woman thinks
approximately a carrier e.G. It can be they have a fear of the dentist. If an man or woman feels
ill but they may be concerned about locating out what is wrong . They may not are trying to find
help from their GP.
Geographical barriers- Some people live near health, social care and early years offerings
and others may additionally live a long way away. For the ones individuals who do no longer
stay close to the services they will discover that the buses inside the region do not run at a
convenient time to get to an appointment (Wilson and et. al., 2019). A affected person might
also need to have professional remedy that's many miles away and reveals it difficult to get there.
Finding it tough to tour to the services because of distance is a geographical barrier. Some
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people may additionally locate that because of their mobility trouble they can't walk a brief
distance to the fitness, social care and early years services.
Financial barriers-This to do with how an awful lot it might cost to get entry to a provider.
If the fitness, social care or early years carrier the person is trying to get admission to is a long
way away they may now not be able to have enough money the shipping prices to get there. If a
affected person has to pay for clinical prescriptions they will now not be capable of come up
with the money for it so they do now not get the medicine they need.
Resource barriers- Sometimes the fitness, social care and early years services an person
needs to get admission to might not be to be had due body of workers shortages or a lack of cash
for the carrier. If there is a massive call for a service then human beings can also should wait till
there may be enough money to pay for all people who need the provider. Also, there can be a
excessive demand for vaccination towards a disorder and there isn't always enough vaccine
available for all those that want it. Maybe so, people also ought to wait till sufficient vaccine has
been produced e.G. Swine flu vaccine.
There are ways through which these issues can be overcome.
Ask your patient to be a parrot-To avoid verbal exchange limitations in healthcare, make
certain your patient is aware everything you've got defined. Sure they could concentrate to you,
however you want to realize that they have got processed that facts (Sharon and et. al., 2018).
Ask the patient to ‘parrot again’ what they do apprehend. The management could be capable of
discover what they overlooked or misinterpreted so you can without problems go lower back
over that thing once more for them.
Be visible- Did you already know that 90% of facts transmitted to the mind is visible?
You’ll be astounded through how a lot higher your affected person recollects statistics via using
visible prompts or even the usage of your arms. Using visible activates all through the go to will
assist sufferers remember extra lengthy-time period, in flip enhancing affected person
compliance with comply with up care.
Record each visit- Using personalised video recordings will bridge the space in health
practitioner-patient verbal exchange without interrupting how healthcare works. Medical
Memory will assist to breakdown any communique barriers in healthcare, increase compliance
and enhance affected person satisfaction and take into account (Dyczkowska and Dyczkowski,
2018). In a at ease, HIPAA-compliant portal, patients can watch and percentage their videos,
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while companies obtain accelerated information on what's essential for succeeding in
nowadays’s price-primarily based healthcare surroundings – accelerated affected person
pleasure, impactful analytics, and accelerated exercise efficiency.
CONCLUSION
This has been concluded form the above information that leadership and management play
an effective role in the better running of the firm. The document defined about the organisational
structures to analyse the working process of the firm. Moreover, the roles and accountabilities of
selected firm are explained in more effective manner. Individual functions and roles within
organisations area are also mentioned. In the end, the individual rights and the importance of
them in health and social care practice are defined ineffective manner. Moreover, different
legislative frameworks are explained that influencing on the social and healthcare area with their
intended functions. The ways of these legislative frameworks and impact of them are mentioned
on the selected area. In the end, the factors which influence government decisions, impact of
social values and attitudes, barriers to access for health and social care are described in the
assessment.
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