Investigate the Impact of Leadership on Employee Turnover in Nigeria Banking Industry

This research aims to investigate the positive and negative impact of leadership on the rate of employee turnover along with financial performance of Nigeria banking industry. It includes literature review on leadership and employee turnover, concept of leadership and employee turnover, positive and negative impact of leadership on the rate of employee turnover, and ways to overcome the negative impact of leadership on the rate of employee turnover. The research will be conducted in Nigeria’s banking sector.

INVESTIGATE THE IMPACT OF LEADERSHIP
ON EMPLOYEE TURNOVER
1

Contents
ACTIVITY 1...................................................................................................................................4
1) Name of the topic....................................................................................................................4
2) Specification of the topic.........................................................................................................4
3) Research questions..................................................................................................................4
4) Rationale of the research.........................................................................................................4
5) Benefit of the research to society............................................................................................4
6) Topic aligned with long-term career goals..............................................................................4
7) Location of the research..........................................................................................................4
ACTIVITY 2...................................................................................................................................5
Literature on topic........................................................................................................................5
Concept of leadership and employee turnover............................................................................5
Positive and negative impact of leadership on the rate of employee turnover............................5
Ways that would be used for overcoming the negative impact of leadership on the rate of
employee turnover.......................................................................................................................6
ACTIVITY 3...................................................................................................................................7
ACTIVITY 4.................................................................................................................................11
Requirement of the topic...........................................................................................................11
Importance of the topic..............................................................................................................11
Research aim..............................................................................................................................11
Research objectives...................................................................................................................11
Research questions.....................................................................................................................11
ACTIVITY 6.................................................................................................................................12
FINAL PROPOSAL......................................................................................................................15
Topic: UMOCJY-60-M.............................................................................................................15
Topic: UMSDS8-60-M..............................................................................................................15
Aim............................................................................................................................................15
Objectives..................................................................................................................................15
Research ethics..........................................................................................................................15
2

Research questions.....................................................................................................................16
Review of literature...................................................................................................................16
Research design.........................................................................................................................18
Data collection method..............................................................................................................18
Research site..............................................................................................................................18
Sampling....................................................................................................................................18
Timescale...................................................................................................................................19
REFERENCES..............................................................................................................................21
3

ACTIVITY 1
1) Name of the topic
Investigate the impact of leadership on employee turnover along with financial
performance of Nigeria banking industry
2) Specification of the topic
To investigate the positive and negative impact of leadership on the rate of employee
turnover along with financial performance of UK banking industry: A study on Access Bank Plc
3) Research questions
 What is the concept of leadership and employee turnover?
 What are the positive and negative impact of leadership on the rate of employee
turnover?
 What are the ways that would be used for overcoming the negative impact of leadership
on the rate of employee turnover?
4) Rationale of the research
The rationale regarding conducting this research is to identify the positive and negative
impact of leadership on the rate of employee turnover along with financial performance of
Nigeria banking industry.
5) Benefit of the research to society
This research is beneficial for the society by providing job opportunity to the unemployed
people.
6) Topic aligned with long-term career goals
This research or topic is important for me because it helps in increasing my personal and
professional growth. At personal level, this study helps me by improving my research skills that
are data collection, time management, decision making, presentation and may others. At
professional level, this research assists me by providing job opportunity in Nigeria banking
sector.
7) Location of the research
This research will be conducted in Nigeria’s baking sector.
4

ACTIVITY 2
Literature on topic
Literature is the review of available sources that are books, journals, articles, publication
research and many others. These sources are used for collecting accurate and in-depth
information regarding the role of leadership in reduction of employee turnover.
Concept of leadership and employee turnover
According to the Bennis and Thomas (2020), leadership is the capability of a person or
group of individual to influence their employees towards attainment of common goals of an
organisation.
As per the opinion of Rosenbach (2018), leadership is the art of influencing and
motivating employees to work effectively and helps an organisation in accomplishment of
competitive advantages.
According to the Lyons and Bandura (2019), employee turnover introduces to the total
number of employees who leave an organisation over a definite time period.
On the other hand, Zimmerman, Swider and Boswell (2019), turnover of the employee is
defined as the number of workers who quite the company.
Positive and negative impact of leadership on the rate of employee turnover
According to the Northouse (2021), leadership has a positive impact in reducing the
employee turnover. Leadership within a workplace is important because it increase motivation
among employees that resulted in reduced turnover.
As per the opinion of Daniëls, Hondeghem and Dochy (2019), within an organisation,
leadership is essential for the company because with the help of this, they can easily increase
satisfaction and motivation among the workforce. This has a positive impact on company by
reducing employee turnover.
On the other hand, Zhao and et. al., (2018), inappropriate leadership at workplace has a
negative impact on employees because it increases demotivation among workplace that turn to
increase employee turnover.
According to the view presented by Skelton, Nattress and Dwyer (2019), if an organisation
not use effective leadership then it increases rate of employee turnover. This has a negative effect
over business performance and growth of an organisation.
5

Ways that would be used for overcoming the negative impact of leadership on the rate of
employee turnover
According to the Antonakis and Day (2018), in order to reduce negative impact of
leadership, there is a suggestion to an organisation to increase employee motivation by using
participative leadership.
As per the opinion of Western (2019), providing equal opportunity to the employees is an
effective way for overcoming the employee turnover.
On the other hand, Chiat and Panatik (2019), for reducing the negative effect of leadership
on the rate of employee turnover, there is requirement for developing positive working
environment.
As per the view presented by the Gao, Wen and Zhang (2019), developing exclusive
working environment is essential for an organisation in reducing employee turnover within a
workplace.
6

ACTIVITY 3
What are the research
questions?
What is the
purpose of
the theory
produced?
What
type of
reasoning
is used?
How would
describe the
type of data
used?
What does
the
conclusion
and the
agenda for
further
research
section
suggest?
How
useful
is this
piece?
What is the concept of
leadership and employee
turnover?
What are the positive and
negative impact of
leadership on the rate of
employee turnover?
What are the ways that
would be used for
overcoming the negative
impact of leadership on
the rate of employee
turnover?
Ordering Deductive Questionnaire By carrying
out cross-
sectional
analysis
5
Antonakis, J. and Day,
D.V., 2018. Leadership:
Past, present, and future.
Ordering Deductive Questionnaire By carrying
out cross-
sectional
analysis
5
Bennis, W.G. and
Thomas, R.J., 2020.
Crucibles of
Ordering Inductive Secondary
sources of
data
By
conducting
longitudinal
4
7

leadership. Harvard
business review, 80.
collection
such as
books,
journals etc.
study.
Chiat, L.C. and Panatik,
S.A., 2019. Perceptions of
employee turnover
intention by Herzberg’s
motivation-hygiene
theory: A systematic
literature review. Journal
of Research in
Psychology, 1(2), pp.10-
15.
Reducing
employee
turnover
through
leadership
Deductive Interview Cross-
sectional
study
5
Daniëls, E., Hondeghem,
A. and Dochy, F., 2019. A
review on leadership and
leadership development in
educational
settings. Educational
research review, 27,
pp.110-125.
Ordering Deductive Questionnaire By carrying
out cross-
sectional
analysis
4
Gao, X., Wen, J. and
Zhang, C., 2019. An
improved random forest
algorithm for predicting
employee
turnover. Mathematical
Problems in
Reducing
employee
turnover
through
leadership
Deductive Interview Cross-
sectional
study
5
8

Engineering, 2019.
Lyons, P. and Bandura,
R., 2019. Employee
turnover: Features and
perspectives. Development
and Learning in
Organizations: An
International Journal.
Ordering Deductive Questionnaire By carrying
out cross-
sectional
analysis
5
Northouse, P.G.,
2021. Leadership: Theory
and practice. Sage
publications.
Ordering Deductive Questionnaire By
following
longitudinal
approach
5
Rosenbach, W.E.,
2018. Contemporary
issues in leadership.
Routledge.
Ordering Inductive Questionnaire By
following
longitudinal
approach
5
Skelton, A.R., Nattress, D.
and Dwyer, R.J., 2019.
Predicting manufacturing
employee turnover
intentions. Journal of
Economics, Finance and
Administrative Science.
Reducing
employee
turnover
through
leadership
Deductive Interview Cross-
sectional
study
5
Western, S.,
2019. Leadership: A
critical text. Sage.
Ordering Deductive Questionnaire By
following
longitudinal
5
9

approach
Zhao, Y. and et. al., 2018,
September. Employee
turnover prediction with
machine learning: A
reliable approach.
In Proceedings of SAI
intelligent systems
conference (pp. 737-758).
Springer, Cham.
Ordering Deductive Questionnaire By carrying
out cross-
sectional
analysis
5
Zimmerman, R.D.,
Swider, B.W. and
Boswell, W.R., 2019.
Synthesizing content
models of employee
turnover. Human
Resource
Management, 58(1),
pp.99-114.
Ordering Deductive Questionnaire By
following
longitudinal
approach
5
10

ACTIVITY 4
Requirement of the topic
This topic is needed because it helps me in identifying positive and negative impact of leadership
on the rate of employee turnover along with financial performance of UK banking industry
Importance of the topic
Current topic is important and essential because it helps in overcoming the negative impact
of leadership on the rate of employee turnover.
Research aim
The aim of the current research is “To investigate the positive and negative impact of
leadership on the rate of employee turnover along with financial performance of UK banking
industry: A study on Access Bank Plc
Research objectives
 To identify the concept of leadership and employee turnover
 To identify the positive and negative impact of leadership on the rate of employee
turnover
 To determine the ways that would be used for overcoming the negative impact of
leadership on the rate of employee turnover
Research questions
 What is the concept of leadership and employee turnover?
 What are the positive and negative impact of leadership on the rate of employee
turnover?
 What are the ways that would be used for overcoming the negative impact of leadership
on the rate of employee turnover?
11

ACTIVITY 6
What are the researchers trying
to go?
What is the
purpose of
theory
Is the sampling
probabilistic or
non-
probabilistic?
Which
sampling
method is used?
How would
you describe
the type of data
used
What is the concept of
leadership and employee
turnover?
What are the positive and
negative impact of leadership
on the rate of employee
turnover?
What are the ways that would
be used for overcoming the
negative impact of leadership
on the rate of employee
turnover?
Ordering Probabilistic Questionnaire 20 respondents
Antonakis, J. and Day, D.V.,
2018. Leadership: Past,
present, and future.
Ordering Probabilistic Questionnaire 20 respondents
Bennis, W.G. and Thomas,
R.J., 2020. Crucibles of
leadership. Harvard business
review, 80.
Ordering No requirement
for using
sampling
Secondary
sources of data
collection such
as books,
journals etc.
By conducting
longitudinal
study.
Chiat, L.C. and Panatik, S.A.,
2019. Perceptions of employee
turnover intention by
Herzberg’s motivation-
Reducing
employee
turnover
through
Probabilistic Interview 10 respondents
12

hygiene theory: A systematic
literature review. Journal of
Research in Psychology, 1(2),
pp.10-15.
leadership
Daniëls, E., Hondeghem, A.
and Dochy, F., 2019. A review
on leadership and leadership
development in educational
settings. Educational research
review, 27, pp.110-125.
Ordering Probabilistic Questionnaire By carrying
out cross-
sectional
analysis and
using 30
respondents
Gao, X., Wen, J. and Zhang,
C., 2019. An improved
random forest algorithm for
predicting employee
turnover. Mathematical
Problems in
Engineering, 2019.
Reducing
employee
turnover
through
leadership
Non-
probabilistic
Interview 20 respondents
Lyons, P. and Bandura, R.,
2019. Employee turnover:
Features and
perspectives. Development and
Learning in Organizations: An
International Journal.
Ordering Deductive Questionnaire By carrying
out cross-
sectional
analysis
Northouse, P.G.,
2021. Leadership: Theory and
practice. Sage publications.
Ordering Deductive Questionnaire By following
longitudinal
approach
13

Rosenbach, W.E.,
2018. Contemporary issues in
leadership. Routledge.
Ordering Inductive Questionnaire By following
longitudinal
approach
Skelton, A.R., Nattress, D. and
Dwyer, R.J., 2019. Predicting
manufacturing employee
turnover intentions. Journal of
Economics, Finance and
Administrative Science.
Reducing
employee
turnover
through
leadership
Non-
probabilistic
Interview 10 Interview
Western, S., 2019. Leadership:
A critical text. Sage.
Ordering Probabilistic Questionnaire 30 respondents
Zhao, Y. and et. al., 2018,
September. Employee turnover
prediction with machine
learning: A reliable approach.
In Proceedings of SAI
intelligent systems
conference (pp. 737-758).
Springer, Cham.
Ordering Probabilistic Questionnaire 40 respondents
14

FINAL PROPOSAL
Topic: UMOCJY-60-M
Topic: UMSDS8-60-M
The current research topic is to evaluate the impact of leadership on employee
performance of banking industry within Nigeria. The research is performed on Access Bank Plc
which is a Nigerian bank and the bank is having presence in 12 countries with 31 million
customers. As the research topic is to investigate the impact drawn by leadership over
performance of employees within banking industry so that the selected organisation is working
within banking industry and this way the topic is related with the working of selected
organisation (Asrar-ul-Haq and Kuchinke, 2016). This is analysed that in banking industry tasks
are performed in the team so that using appropriate leadership this is efficient that to manage
overall business functions.
Aim
To investigate the positive and negative impact of leadership on the rate of employee
turnover along with financial performance of UK banking industry: A study on Access Bank Plc
Objectives
 To understand the concept of leadership and employee turnover
 To analyse the positive and negative impact of leadership on the rate of employee
turnover?
 To determine the ways that would be used for overcoming the negative impact of
leadership on the rate of employee turnover
Research ethics
Describe research beneficiaries and steps to
manage benefits
The research will benefit various stakeholders
and the organisation in such a manner that
using the same information leadership styles
can be improved. The research is going to
provide different benefits to banking industry
in which the organisations may examine their
leadership styles and role of leaders within
15

attaining business objectives.
Describe the manner for provide assurance
that no harm will be provided to host
organisation
The research is based on Access Bank Plc
which is a Nigerian bank having prominent
customer base and service portfolio into the
market. In order to insure the organisation
regarding no harm to the host organisation
confidentiality is maintained so that
appropriate measures of privacy can be exerted
(Abdolshah, Khatibi and Moghimi 2018). This
manner in order to manage confidentiality
digital methods of data collection are used so
that in terms of primary research information
can be secured.
Describe participants consent This research is based on secondary research
which means that information is collected
through various sources so that valid and
reliable data can be collected within the
research. This is analysed that using
appropriate permission from the host
information is acquired.
Research questions
 What is the concept of leadership and employee turnover?
 What are the positive and negative impact of leadership on the rate of employee
turnover?
 What are the ways that would be used for overcoming the negative impact of leadership
on the rate of employee turnover?
16

Review of literature
Research paradigm Research paradigm is defined as set of beliefs
and agreements which are taken within the
research for the major objectives of managing
research problem and attain research
objectives. Research paradigm is the approach
which helps in verifying the research situation
can be managed. There are two types of
research paradigm such as positivism and
interpretivism (Khan and et. al., 2016). In the
current literature, interpretivism research
paradigm is used so that in qualitative manner
research can be executed. Another reason of
selecting interpretivism is that this method
undertakes different theories so that
appropriate conclusion can be performed.
Data collection methods Data collection methods are defined as such
process which is used for acquiring data as
according to the topic of research. Data
collection is one of the essential aspect within
the research so that research can be aligned
with the research topic so that research
objectives can be attained. There are two types
of data collection methods such as primary and
secondary. In the current literature, secondary
data collection methods are used so that to
gather in-depth information related with
research topic. This way using books, journals
and different articles information related with
research topic can be gathered.
17

Sampling strategy Sampling is considered as the method in which
samples are undertaken out of whole
population so that information can be gathered
related with research topic (Chivanga, 2016).
There are two types of sampling methods such
as probabilistic and non probabilistic.
Sampling is used with quantitative methods
and to collect primary information related with
research topic within literature. The current
research is based on secondary data collection
approach within quantitative research methods
so that sampling strategy is not used within the
research.
Research design
Research design is defined as the methods and techniques which are used within the research in
order to evaluate he research topic and to reach out to significant conclusion. There are three
types of research design such as descriptive, exploratory and experimental. For the current
research descriptive research design is selected so that to manage the research in qualitative
manner and to reach out to overall conclusion as well (Alvesson and Sköldberg, 2017). Using
this method researcher will be able to manage the research in depth manner so that in systematic
manner research objectives can be attained.
Data collection method
The research will undertake secondary methods of data collection so that manage the research in
suitable manner and to acquire research results as well.
Research site
The current research is based on Access Bank Plc which is a Nigerian bank managing their
business operations by providing different financial and banking services. The organisation was
founded in the year of 1989 and in the current time the organisation is having functions in 12
countries.
18

Sampling
The current research is based on secondary methods of data collection so that sampling is not
used within the research.
Timescale
19

20

REFERENCES
Books and Journals
Abdolshah, M., Khatibi, S.A.M. and Moghimi, M., 2018. Factors influencing job satisfaction of
banking sector employees. Journal of Central Banking Theory and Practice, 7(1),
pp.207-222.
Alvesson, M. and Sköldberg, K., 2017. Reflexive methodology: New vistas for qualitative
research. Sage.
Antonakis, J. and Day, D.V., 2018. Leadership: Past, present, and future.
Asrar-ul-Haq, M. and Kuchinke, K.P., 2016. Impact of leadership styles on employees’ attitude
towards their leader and performance: Empirical evidence from Pakistani banks. Future
Business Journal, 2(1), pp.54-64.
Bennis, W.G. and Thomas, R.J., 2020. Crucibles of leadership. Harvard business review, 80.
Chiat, L.C. and Panatik, S.A., 2019. Perceptions of employee turnover intention by Herzberg’s
motivation-hygiene theory: A systematic literature review. Journal of Research in
Psychology, 1(2), pp.10-15.
Chivanga, S.Y., 2016. Qualitative research methodology and numbers. Journal of Social
Sciences, 47(2), pp.119-122.
Daniëls, E., Hondeghem, A. and Dochy, F., 2019. A review on leadership and leadership
development in educational settings. Educational research review, 27, pp.110-125.
Gao, X., Wen, J. and Zhang, C., 2019. An improved random forest algorithm for predicting
employee turnover. Mathematical Problems in Engineering, 2019.
Khan and et. al., 2016. Impact of training and development of employees on employee
performance through job satisfaction: A study of telecom sector of Pakistan. Business
Management and Strategy, 7(1), pp.29-46.
Lyons, P. and Bandura, R., 2019. Employee turnover: Features and perspectives. Development
and Learning in Organizations: An International Journal.
Northouse, P.G., 2021. Leadership: Theory and practice. Sage publications.
Rosenbach, W.E., 2018. Contemporary issues in leadership. Routledge.
Skelton, A.R., Nattress, D. and Dwyer, R.J., 2019. Predicting manufacturing employee turnover
intentions. Journal of Economics, Finance and Administrative Science.
Western, S., 2019. Leadership: A critical text. Sage.
Zhao, Y. and et. al., 2018, September. Employee turnover prediction with machine learning: A
reliable approach. In Proceedings of SAI intelligent systems conference (pp. 737-758).
Springer, Cham.
Zimmerman, R.D., Swider, B.W. and Boswell, W.R., 2019. Synthesizing content models of
employee turnover. Human Resource Management, 58(1), pp.99-114.
21