logo

Research Project Assignment - Employee Turnover & Learning in Hotel Industry

26 Pages5628 Words171 Views
   

Added on  2020-10-05

Research Project Assignment - Employee Turnover & Learning in Hotel Industry

   Added on 2020-10-05

ShareRelated Documents
RESEARCH PROJECT
Research Project Assignment - Employee Turnover & Learning in Hotel Industry_1
Table of ContentsRESEARCH TOPIC........................................................................................................................1CHAPTER 1: INTRODUCTION....................................................................................................1Background..................................................................................................................................1Rationale......................................................................................................................................1Aim and Objective.......................................................................................................................1Research Questions......................................................................................................................2Significance.................................................................................................................................2Dissertation structure...................................................................................................................2CHAPTER 2 – LITERATURE REVIEW.......................................................................................4CHAPTER 3: RESEARCH METHODOLOGY.............................................................................8CHAPTER 4 DATA COLLECTION............................................................................................10CHAPTER 5: CONCLUSION......................................................................................................18REFERENCES..............................................................................................................................20APPENDIX....................................................................................................................................21
Research Project Assignment - Employee Turnover & Learning in Hotel Industry_2
RESEARCH TOPICTopic: To analyse employee turnover & learning to measure and control in hotel industry –A Case Study on Hilton Hotel.CHAPTER 1: INTRODUCTIONBackgroundEmployee turnover is the analysis on which an organisation or a corporation ascertain thenumber of employees for leave the firm and number of employees who replaces them. Inhospitality industries there are comparatively large number of employees which have beenrecruited and terminated. However, this technique has been helpful with reference to analyse thereasons of higher employee turnover in the organisation. Thus, there may be internal or externalissues such as unhealthy, work environment, unsatisfied employees as well as unethicaloperational control (Employee Turnover Definitions & Calculations, 2012). In the presentresearch there will be analysis over employee retention activities in Hilton with reference tomanage its employee turnover. This study will suggest effective changes to be undertaken by theprofessionals for measuring and controlling such obstacles.RationaleThe reason selecting this research topic is for examining the operational analysis over theissues which approaches employee turnover in hospitality businesses. The payoffs, shifts, jobrole, leadership, working conditions etc. are the major issues which affect employee satisfactionthat encourages them to leave. On the other side, there are less number of individual who joinsthe organisation which reflects higher employee turnover rate in organisation. Thus, on which itis necessary for the business to retain the workforce which is well trained and skilled accordingto job roles. It will impact on reducing the time and costs for training the new employees.Aim and ObjectiveAim: To analyse employee turnover & learning to measure and control in hotel industry – ACase Study on Hilton Hotel.ObjectivesTo understand concept of employee turnover in hotel industry.To analysis learning to measure and control employee turnover in Hilton hotel. To consider interrelationship between employee turnover and measure and control itin Hilton hotel.1
Research Project Assignment - Employee Turnover & Learning in Hotel Industry_3
To recommend ways through employee turnover activities can be reduces andeffectiveness of Hilton hotel will be successfully developed in the country.Research QuestionsWhat do you understand concept of employee turnover in hotel industry?How to analysis learning to measure and control employee turnover in Hilton hotel?How to consider interrelationship between employee turnover and measure and control itin Hilton hotel?SignificanceStudy will be effective with reference to communicate the best measures and tactics to beconsidered by the professionals with reference to manage employee satisfaction in hospitalityindustry. Evaluating the reasons which affect employee satisfaction as well as negative workingenvironment would be effective in developing the best motivating analysis. This research will besuggestive to the managers at Hilton hotel on which they would become able to take correctiveactions to improve employee retention rate. Measuring the employee turnover will be beneficialin relation to enhance operational performance as well as productivity of industry.Dissertation structureBy considering the importance of research techniques as well as structure which are to befollowed by researchers have been analysed as per below listed structure such as:Chapter 1 Introduction:In this part of the study there have beendevelopment of aim and objectives throughwhich researcher will amend the process ofresearch. Along with this, it will include anintroductory analysis over the researchoperations.Chapter 2 Literature review:There has been analysis over various theoriesand models regarding employee turnover. Thus,the influences of view points by various authorwill be debated in this part.Chapter 3 Research methodology:In this chapter there have been determination ofthe effective framework to be considered by theresearcher to examine appropriate outcomes.The importance of this part of the study is for2
Research Project Assignment - Employee Turnover & Learning in Hotel Industry_4
defining the structure methods to be conductedin order to collect the data and examining theoutputs.Chapter 4 Data collection:In this part of study there have beenexamination over the collected informationthrough primary or secondary data collectionmethod. Thus, this technique will have impacton analysing the current issues, opinion as wellas behaviour of individual which were beingparticipated in the survey. Thus, importance ofthis part will be effective in making validrecommendation and suggestion to industry inundertaking serious actions.Chapter 5 Conclusion and Recommendations:In this part of study, the overall outcomes andobservation have been summarized to draft thevalidated examination over the requiredchanges to be adopted. Thus, Hilton Hotel willbe suggested step and actions to be taken withapproach to lead the operational aspects ofindustry.3
Research Project Assignment - Employee Turnover & Learning in Hotel Industry_5
CHAPTER 2 – LITERATURE REVIEW Literature review includes secondary data and information related to the topic of a project, itis type of review article that consists current knowledge including substantive findings alongwith methodological and theoretical contributions to a specific topic. In this chapter researcherwill identify and examine different literatures to collect useful information related to employeeturnover and its impact on businesses. Concept of employee turnover and its impact on hotel industry In terms of human resource, employee turnover is a measurement of the duration for which theemployees stay in an organisation or company and how generally that company needs to replacethem. According to Al Mamun and Hasan (2017), employee turnover refers to the rate at whichlabour leave employment, it can be evaluated by relating the number of employees leaving theiremployment during a specific period of time. As defined by Harrison and Gordon (2014),employee turnover is voluntary terminations of employees from companies. It can also refer tothe rotation of workers in the labour market between jobs, employees and occupations. Theshifts, payoffs, job role, management, working circumstances etc. are the main problems whichinfluence employee satisfaction that forces them to leave. On the other side, there are someindividuals who joins the companies which reflects higher employee turnover rate. Thus, onwhich it is necessary for the business to retain the workforce which is well trained and skilledaccording to job roles. Employee turnover that can occur in any business or organisation mightbe voluntary as well as involuntary. Voluntary turnover refers to the termination initiated byemployees on the other hand in involuntary turnover employees do not have any choice in thetermination as it might be because of long term sickness, moving overseas, death or employer-initiated termination. 4
Research Project Assignment - Employee Turnover & Learning in Hotel Industry_6

End of preview

Want to access all the pages? Upload your documents or become a member.

Related Documents
High staff turnover and management impact
|6
|1297
|44

(PDF) Employee Turnover in the Hospitality Industry
|11
|2479
|131

Analysis of Job Satisfaction and Turnover in specific hotels
|49
|9310
|53

Analysis of Job Satisfaction and Turnover in Hospitality Industry
|28
|7609
|69

High Staff Turnover in Hospitality Industry and Management Impact
|13
|4065
|61

Impact of Employee Performance and Motivation on Success of Hospitality Industry
|23
|6032
|53