Leadership in Travelodge Hotel

This report discusses the concept of leadership and its significance in the context of Travelodge Hotel. It explores the influence of leaders on the group and its direction, provides an overview of the hospitality industry and the company, and discusses different leadership styles and theories. The report concludes with recommendations for effective leadership strategies.

LEADERSHIP
INSTRUCTIONS

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Leader's significant influence on the group and its direction.....................................................1
Overview of industry..................................................................................................................1
Overview of company.................................................................................................................2
Leadership...................................................................................................................................2
Leadership styles.........................................................................................................................4
Leadership theories.....................................................................................................................5
Recommendation........................................................................................................................6
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8

INTRODUCTION
Leadership is describe as research area and a practical skill and knowledge that has been
encompasses the ability of an individual or group to lead, influence and guide others. Leaders are
the one who help themselves and others to do the right things. Along with this they set
directions, build inspiration for people as to act achieving a common goal. Leader in the
organisation see how things can be improved and rallies employees to move towards the better
vision (Park, 2019). Leadership within the organisation requires traits that have extended beyond
management duties as this is the capacity of a company's management to set and achieve
challenging goals. This report is based on the Travelodge hotels limited which is an UK based
private company with headquarter in Thame, England and operating in hotels and hospitality
industry across United Kingdom, Ireland and Spain. This is an UK's largest independent hotel
brand along with over 570 hotels. This report includes significant influence of leaders on the
group and its direction for achieving the organisation goals effectively and efficiently.
MAIN BODY
Leader's significant influence on the group and its direction
Approach to leadership impacts the organisation ability to meet its obligation, as an
effective leader motivates, inspire and guides its subordinates to accomplish established goals
and objectives (DiPaola and Wagner, 2018). The leadership style that a organisation uses
influences overall productivity because it has a direct impact overall employees moral. This has
been help in to ensure that employees are making necessary adjustments and changes to maintain
and improves operations. Leaders direct employees by setting clear goals of organisation so that
employees know what a company is expecting from them and what they have to do for achieving
that particular goal.
Overview of industry
Hospitality industry refers to a broad category of fields within the service industry that
includes lodging, hotel, restaurants, theme parks, transportation etc. the hospitality industry is
associated with providing products and services to people that assist in recreation and supporting
the well being of people. This industry includes various activities which are mainly focus on
providing service and customer’s satisfaction (MacBeath, 2019). It has segmented into major
four categories that are food and beverages, travel and tourism, lodging and recreation. This is
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one of the largest job creator and contributor in economy, it is essential for the both customers
and employees to understand the inns and outs of this dynamic industry so that proper regulation
can be conducted. This has been covering all products and services which serve travellers and
tourist along with all types of visitors. Accommodation services are one of the segments of
hospitality industry that is mainly associated with providing people temporary pace for guest,
visitors, tourist and travellers to stay comfortable. Accommodation is one of the basic and
fundamental aspects of hospitality industry which is essential for the customer's satisfaction. In
this industry, business need to constantly satisfy customers needs and have t keep them always
happy.
Overview of company
Travelodge hotel is an UK based private company along with headquarter in Thame,
England. This has been brought by Charles forte in 1980s with the aim of establishing it in
Britain. This is attached by many roadside little chef restaurants and initially named as little chef
lodges. In 1985 it is rebranding with Travelodge and become Britain's first value hotel brand
when it launched in UK, and opening its first hotel in Barton-Under-Needwood that is an heart of
England. Since then the company has been expended to over 570 hotels in UK which are located
in major cities such as London, Edinburgh, Cardiff, Manchester, Birmingham and Belfast that
are most Britain’s largest towns, as well as popular seaside locations and vital roadside stops.
This has continuing its expansion across UK with 15 new opining every year along with
refurbishment programme that a company is carrying out such as upgrading rooms across estates
and replacing various furniture with new and maintaining interior of hotels. Travelodge hotel
provide the best rates guarantee, friendly services and comfortable rooms as for the best and
memorable experience of customers. As this aims to become favourite hotel for value and look to
offer unbeatable value in leisure and business travel.
Leadership
Every company in every industry needs a leadership role which is all about taking a
group of people to achieving a common goal (Urick, and. et. al., 2018). The strengthen of
leadership is based on bringing and pushing out best from the employees. This has been achieved
by the effective communication of what needs to be done and why it is important. There are
various function that a leader play within the company are explained below in context to
travelodge hotel:
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 Setting goals: Leaders in Travelodge hotel are expected to perform a creative function of
laying out goals and policies (Goldring, and. et. al., 2019). With this leaders persuade
subordinates to work with the willingness and confidence so that they can be achieved in
a effective manner and in specified period of time. Organizing: Leaders shape and create the organisation on the basis of scientific lines by
assigning appropriate roles to individual based on their abilities. With this function of
leader Travelodge hotel ensures a proper chain of command and direction through which
goals are accomplished effectively and efficiently.
 Link between management and workers: Leaders play a role of intermediator between
workers and management in which they interprets policies and programme of hotel's
management to the employees or subordinates (Sebastian, and. et. al., 2019). Along with
this, they also represent the subordinate’s interest in front of management. Through
which growth and development of employees has been increased and reduces confusion
and conflicts. Direction and motivation: This is refers to a primary function of leaders to guide and
direct the groups along with motivates people to do their best in accomplishment of
desired goals. In which leaders over Travelodge hotel build up zeal and confidence in
people so that they can perform with full potential. Through this function of leaders,
performance of the employees gets enhanced along with quality and employee
engagement. Develops a team work: It is refers to a leader’s responsibility to make the environment
which is conductive to work. In which leaders in Travelodge hotel inculcates the sense of
collectivism at workplace to work as a team and towards a common goal. Through this
hotel increased collaboration of employees, positivity at a workplace and overall
productivity get enhanced. Strive for excellence: Leaders within the travelodge hotel have concerted efforts as to
bring effectiveness by encouraging and nurturing team work through the better time
management and the adequate use of power.
 Focus on action: The leadership theories has been developed by understanding the
behaviour of the successful leaders and identified that leaders takes particular action that
leads to a successful results(Goddard and Kim, 2018). In Travelodge hotel, leaders focus
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on the employees action so that proper guidance and direction can be provided for
accomplishment of desired goals.
Leadership styles
A leadership style refers to a leader's method that is used to provide direction,
implementing plans and motivating people. There are various leadership style which is proposed
by many authors and that are exhibited by the leaders while working in a management. Some of
the leadership style is explained below in context to travelodge hotel:
Autocratic style: This is refers to a style in which one person controls all the decisions
and did not take inputs from other group members (Weiner and Woulfin, 2018). This type of
leaders makes the decisions and choices on basis of their own beliefs and perception and do not
involves other for suggestions and advices. With the support of this travelodge hotel ensures
quick decision making and clear chain of command through which which demand of guest can
be fulfilled on timely basis. But along with this, creativity get stifled and autonomy get reduced
that negatively impact the operations of the hotel.
Democratic style: This is also refers to a participative leadership or shared leadership in
which member of a group get involves in a decision making process. In this everyone has get the
opportunity to participate, ideas get freely exchanged and discussion get encouraged (Green,
2018). As democratic process has been focus on group equality and free flow of suggestions and
ideas along with proper guidance and control. This is one of the most effective leadership style
though which travelodge hotel leads to higher productivity, better contribution and increased
group moral. Along with this employees feel engaged through which their motivation get
enhanced and employees turnover reduced.
Coaching style: It is a style which involves and facilitates the engagement of the people
by unlock their potential of doing a particular task. Coach leaders provide direction to the
employees to help them in tap into their ability to achieving the entire objective to which they are
capable. This has been implemented by the hotel in order to improve performance, increases skill
set and ability of employees and to produce positive work environment through. With this
employees get retain and work with willingness and full potential and contribute in providing
customers satisfaction.
Laissez-faire style: In this style leaders are associated with the attitude of trust and
reliance on their employees (Puccio, and. et. al., 2020). They allow employees to use their
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creativity, resources and experiences so that they can meet their goals. They defines goals,
policies, programme and the limitations of actions and further process is to be accomplished by
the subordinated by their own. The leaders have been maintaining the contact with the outsiders
and bring information that can help group members to complete the task in a effective manner. In
which subordinates are given the authority and power for decision making but leaders are still
takes responsibility for the actions of group (Robinson and Gray, 2019). With this travelodege
hotel maximize leadership skills within every employee and creates independence environment
through which quality results get produced.
Leadership theories
Leadership theories are refers to the explanations of how and why certain people become
leaders. In this they have been focus on traits and behaviour that a people adopt for enhancing
theory leadership skills and capabilities. Some of the leadership style is discussed below in
relation to travellodge hotel.
Contingency theory: This theory of leadership poses that no one way or style of
leadership can be applicable to all situations. This theory explains that there might be variables
that have been influencing any particular situation. As per this, leaders must choose the right
course of action while taking those variables into account (Yang, 2019). An effective leadership
is about striking the right balance between needs, context and behaviour. According to this
theory, leaders have been consisting of the right traits along with ability to examine the needs of
followers, analyse the situation and act accordingly. Leaders must be able to examine the
situation and then decide that which will be the most effective leadership style that can help in to
produce quality and effective results. With the implementation of this theory leaders in
travellodge hotel will direct the individual and group after examine the situations and conditions
so that positive outcomes can be produced. This help hotel in enhanced overall performance and
productivity through customers get satisfaction and memorable experiences.
Transformational theory: This is also known as relationship theory that focuses on
relationship between workers and leaders. This has been talk about the leaders that are
inspirational and charismatic, encourage workers to transform to become better to perform a
task. Leaders are focusing on performance along with this, push every group member to reach at
their higher potential (Russell, 2020). This theory helps the leaders and workers to sharpen their
skills and abilities. This is a leadership style that inspire positive changes within the employees
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and working environment, this type of leaders are generally energetic, enthusiastic and
passionate. With this style Travelodge hotel will able to lower the turnover costs and enhanced
employee engagements through which overall operations get improved and a better regulation
can be implemented that tend accomplishes the desired gaols.
Trait theory: This has been walks into the footsteps of the great man theory which assumes that
leaders are born with trait that makes them more acceptable for the role of leaders then other who
lack natural born traits. This theory has been point certain quality that includes intelligence,
accountability, sense of responsibility and creativity which transform an individual into leaders
(Glatthorn, and. et. al., 2018). It is associated with integrated patterns of personal characteristics
which reflect certain differences between individual and foster consistent effectiveness in leader
across variety of group and organisation situations. This theory help hotel in to develop the better
skills and abilities in the employees which influence the direction for achieving the objectives
and provides significant impact on the organisational performance.
Recommendation
As per the above discussion its has been evaluated that Travelodge hotel is already consist
of the effective leaders that have been utilizing adequate styles and theories which is well
contributing in the high performance and productivity. Along with this, there are more strategies
and styles that can use by leaders for inspiring and directing employees in a better way. Such as
affliative style in which leaders put people first. They have been practicing this style by paying
attention and support emotional need of every group members. This style is all about
encouraging harmony and formation of collaborative relationships with team members. With the
help of this Travelodge hotel is able to reduce conflict between employee and reassuring people
at the time they feel stressed. Moreover this increased the motivation level along with
employee’s retention within the organisation. in addition to this, leader can also use to the
various strategies such as encourage recognition through which an employee feel valued and
instils a sense of commitment and engagement. Furthermore, leaders should delegate and
empowers the employees so that they can be directed in proper manner towards common goals
of the hotel. With the support of this, hotel will ensure a better and smooth functioning through
which customer’s satisfaction gets increased and adds value to the brand.
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CONCLUSION
From the above analyses it has been concluded that leadership is the ability of an individual to
guide, influence and direct the group of an individual’s towards achieving the common goals of
the organisation. Leaders in the organisation works to improve the various aspects ans push
employees towards better vision. There is various functions that a leaders plays within the
organisation to directing the employees and has the significant impact on the overall
performance of the group. In addition to this, there are various styles that is used by the leaders
for providing directions, motivation people and implementation of plan. Moreover leadership
theories are the explanation of how certain people become leaders that is associated with the
traits and behaviour that individual adopts to become a successful leader.
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REFERENCES
Books and Journals
Park, J.J., 2019. Leadership Development Instruction Program using Flipped Learning
Methodology. The International journal of advanced culture technology, 7(3), pp.65-
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DiPaola, M. and Wagner, C.A., 2018. Improving instruction through supervision, evaluation, and
professional development. IAP.
MacBeath, J., 2019. Leadership for learning. In Instructional Leadership and Leadership for
Learning in Schools (pp. 49-73). Palgrave Macmillan, Cham.
Urick, and. et. al., 2018. Testing a framework of math progress indicators for ESSA: How
opportunity to learn and instructional leadership matter. Educational Administration
Quarterly, 54(3), pp.396-438.
Goldring, and. et. al., 2019. Increasing principals’ time on instructional leadership: Exploring the
SAM® process. Journal of Educational Administration.
Sebastian, and. et. al., 2019. Principal leadership and school performance: An examination of
instructional leadership and organizational management. Leadership and policy in
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Goddard, Y.L. and Kim, M., 2018. Examining Connections between Teacher Perceptions of
Collaboration, Differentiated Instruction, and Teacher Efficacy. Teachers College
Record, 120(1), p.n1.
Weiner, J. and Woulfin, S.L., 2018. Sailing across the divide: Challenges to the transfer of
teacher leadership. Journal of Research on Leadership Education, 13(3), pp.210-234.
Green, T.L., 2018. School as community, community as school: Examining principal leadership
for urban school reform and community development. Education and Urban
Society, 50(2), pp.111-135.
Puccio, and. et. al., 2020. Creative problem solving in small groups: the effects of creativity
training on idea generation, solution creativity, and leadership effectiveness. The
Journal of Creative Behavior, 54(2), pp.453-471.
Robinson, V. and Gray, E., 2019. What difference does school leadership make to student
outcomes?. Journal of the Royal Society of New Zealand, 49(2), pp.171-187.
Yang, C.L., 2019. A Study on Relationship among Elementary School Principals' Total
Leadership, Distributed Leadership, Teachers' Organizational Citizenship Behavior
and Teachers' Innovative Instruction. Xuexiao Xingzheng Shuangyuekan= School
Administrators, (119), pp.1-30.
Glatthorn, and. et. al., 2018. Curriculum leadership: Strategies for development and
implementation. SAGE publications.
Russell, C., 2020. Navigation from the Leadership Center.
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