Importance of Leadership Training and Development for Companies
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This article discusses the importance of leadership training and development for companies. It highlights the benefits of such programs, including increased morale, improved productivity, and better decision-making. It emphasizes the need for strong leadership skills to create a positive working environment.
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LEADERSHIP & MANAGEMENT
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TABLE OF CONTENTS TABLE OF CONTENTS................................................................................................................2 INTRODUCTION...........................................................................................................................1 Discussing management and leadership theories with the organisational context..........................1 Transactional and transformational leadership............................................................................1 Evaluation of leadership development programme.........................................................................6 Review leadership development programme components, its structure and training methods & intended results............................................................................................................................7 Presenting the benefit of using the leadership programme..........................................................9 CONCLUSION..............................................................................................................................10 REFERENCES..............................................................................................................................11
INTRODUCTION Leadership and management are two of the most important aspect for every organisation. They lead the organisation towards growth and success. One of the factor that differentiated betweentheleadersandmanagersistheirresponsibility.Managersareconcernedwith conveying only the responsibility for various things and functions where the leaders are concerned always with leading a group for the growth and success of organisations. They have two distinct role that are important for the growth and sustainability. Managers have the responsibility of planning things and taking the decisions that are most beneficial for company. Leaders have the role of inspiring people and leading them towards that helps the team in achieving their goals in alignment with the organisational goals and objectives. Leadership development programmes help the managers and leaders to develop the leadership skills in each and every employee. This makes the professional development of the employees making them to take responsibility and to take new challenges in their work and doing them collaboratively(Baškarada,Watson and Cromarty, 2017). Leadership programmes enhances the knowledge and skills of employees and also motivates them to emerge new and creative ideas of doing things. It gives how team work can help an organisation to reach its goals. Present report will be reviewing the leadership and management literature as they have the most importance in the organisation. Good leaders inspire people not just by words but throughtheworkandlifeprinciples.Leadershipdevelopmentprogrammesprovidethe organisation to develop new talents with the potential of becoming good leaders. Programmes provide the organisation to boost its productivity and efficiency by providing its employees with new ideas and knowledge for enhancing their personality as leaders. Discussingmanagementandleadershiptheorieswiththeorganisational context. Transactional and transformational leadership Leadership is defined as the activity involving social influence where the one person could procure or enlist helps and support of others for accomplishment of common objectives. this refers to the method of organising employees of the company for the achievement of common goals and objectives. Leaders are the people who have the ability and capability of guiding the people, associating and inspiring them for the achievement of goals. There are different types of 1
leadership theories given but among all these transformational and transactional theories are most commonly used by the enterprise. Transactional leadership Transactional leadership refers to the term used for classifying the formally recognised theories for inquiring interactions among the leaders and their team. Focus of transactional leaders is more over the number of transactions. The leadership theory states that the leaders underthisapproacharemorefocusedoveroneselfwiththeexchangeofbenefitswith subordinates & clarifies their respective duties with rewards and punishment for achieving their respective goals. Transactional leadership style is developed by the Bass bases over hypothesis that the employees and team members are encouraged using reward and punishment(Cho and et.al., 2019). This theory is based over the performance of employees. In the following leaders motivate the employees and team for increasing their efficiency and productivity by giving them rewards and incentives. Rewards and incentives are one of the most powerful methods of encouraging and motivating the employees of the organisation. However, all the employees are not interested with monetary rewards they are also concerned with long term benefits and other non monetary benefits. Transformational Leadership Transformational leadership refers to a leadership approach which causes change in the social and individual systems. This approach is concerned with making positive and valuable change in the employees with motive of developing the potential leaders in them. In the actual meaning transformational leadership improves morale, motivation and the performance of followers using different mechanisms. It includes aligning the goals of employees with the goals and objectives of the organisations within which they are working. Leaders are the role model for the employees who inspires them continuously with the work and efforts. They undertake challenges by giving the employees with responsibilities and ownership of their work(Saravo, NetzelandKiesewetter,2017).Theyidentifythestrengthsandweaknessesofdifferent individuals and allocates these individual with the tasks and roles according their ability and capability. Theory accounts for the needs of the employees without exploiting them with organisational needs. It ensures that the individual goals of their team are achieved along with goals of organisations. They motivate the internal factors of their team for increasing the efficiency and productivity that will boost the profits of enterprise. 2
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Both the theories are used by the entities for keeping the organisation towards a defined path and for achieving the required level of success.Transactional leaders motivate employees to work with more efficiency by giving the economic benefits. On the other, transformational leaders focus over moving the change towards employees and team members. Transactional leaders focus over work carried out within organisation where the transformational leaders bring change to organisational culture. Characteristics of transactional leaders Transactionalleaderlinksgoalswiththerewardsbyidentifyingtheneedsand requirement and of their employees and team. Leaders provide them with the essential resources and frame achievablegoals that are associated with different rewards and incentiveson successful performance. This encourages the employees to increase their efficiency for achieving the required level of targets. This provides the leaders to identigy the people with high efficiencies and capabilities that add value to companies. Work of the employees and member are monitored actively for identifying the deviations from the rules & standards for taking corrective measures for preventing the errors and mistakes. Monitoring helps them in reducing the wastage and guiding them at points where assistance is required. Active measures reduce the wastage and increases the growth of organisation as a whole. The leaders do not make interruptions in the working process whenthe work is performed as per the required level of standards. They provide guidance and assistance at various levels to the employees for achieving their targeted goals. Leaders provide the space for discussions of issues faced by their team members. But the responsibilities and roles are allocated by the leaders without much considerations of the team members. They do not involve employees and lower level managers in the decision making process. Characteristic of Transformational leaders Actions and work of transformational leaders make them the inspiring personality for other employees and team. In this leadership, leaders challenge employees with higher standards, communicating them with future goals and adding value to their work(Afsar and et.al., 2017). It makes the employees aware of importance of each task being performed by them and being role model for the organisation. 3
Transformational leaders inspire the team and employees by giving them mission and vision which is appealing and will be adding value to their personality. They motivate employees by giving them new responsibilities and guiding them towards the achievement of their goals and objectives in the defined manner. They motivate the employees by showing the benefits and outcomes of everything they do. In this approach leaders give individual attention to the employees or team members by identifying their capabilities. The intellectual simulations in the employees provide them with new leaders with creativeness and innovation. They give more attention to the employees and the process of doing work. They provide them guidance at every stage for enhancing their confidence and reducing the chances of defects. They motivate the employees with their role as a leader and the values they put in their work. Employees follow the values and principles laid by the leaders within the organisation. Transformational leadership has proved to be more successful in the organisations as compared with the transactional leadership. Transactional leadership only keeps the employees limited over rewards and incentives where the transformational leaders bring the change in the individuals by developing them their personality as leaders. It gives the long term befits enhancing their behavioural patterns and the manner of accepting change. They help the employees to achieve their goals and objectives with the organisations by increasing their productivity and performance. Interactions between the transformational and transactional leadership. There are circumstances where transformational leadership may not be suitable in the entity. It requires the organisation of developing more of resources of the charismatic leaders that inspire the employees for aspiring and maintaining the level of standards and productivity. That is reached by them only by operating through transactional process. There are number of works that are required to undertaken for increasing the confidence under both the transformational and transactional leadership(Woods, 2019). Both these leadership skills are required for developing cohesion in team. Leaders require transformational skills such as charisma and inspiration, individual consideration and stimulation which allow the leaders to motivate the team members to mover forward to take responsibilities and develop problems solving skills. The motivational need requires leaders to use along with the transformational skills the skills such as clarifying the 4
expectations by motivating improvements recognising the achievements. Transactional skills motivate the employees and helps the leaders in maintain the effective programs. Integration of both the leadership styles are important as they enable the leaders to utilise their skills in the manners that meets the needs and requirements of the both employees and the enterprise. It is seen in many of the organizations and studies that the employees feel motivated and confident when they are having transformational leaders for guiding them and enhancing their skills and personality(Bennett,2018). On the other they are much happy with the increments, incentives and other monetary benefits that are part of transactional leadership. This shows that the transformational leadership cannot be used as the ultimate remedy for number of issues that are faced by the organisations. Leaders cannot make use of this approach in many of the cases where huge impact made by the transactional leaders. For instance, decrease in sale of an item in the stable market could not be improved by the transformational leaders. In such situations rewards and incentives to sales people and promotion team with clear and defined goals and transactional motivation helps the leaders in improving the sales of item in stable market. a profileofleadershouldincludebothtransformationalandtransactionalleadershipskills. Attitudes and behaviours of leaders help the organisation in achieving goals of the enterprise. Difference between transformational and transactional leadership. They could be defined as the two end of river. Results of the transformational leaders are often proactive influence where of the transactional leaders are more reactive. Focus of the transformational leaders is over building link between colleague and co-workers that motivate each other for achieving their goals. This leadership succeeds when leaders are capable of increasing the focus and interest of their employees. Transformational leaders increase the enthusiasm of their employees and are focused over the group goals rather than personal interest andneeds. Theseleadershelptheorganisationtoachieveitsgoalsusingappreciations, communicating the needs of employees by inspiring them through personal achievements and principles followed by them. This is more preferred by the employees and organisations as it establishes effective communication between the leaders and their employees. On the other transactional leadership co-workers and leaders are required to influence each other. In this approach leaders and employees are dependent over each other. Employees have the influence of their leaders because of expectation of leaders and the leader is influenced by action of its team or employees(Cho and et.al., 2019). It works as exchange process where the 5
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rewards and incentives are provided to both on the basis of their performance. Leaders ensure that the employees are performing their duties and responsibilities with due care and diligence. Transactional leadership develops practical relationship between the leaders and co-workers. In thisleadership motivatesemployeesfor increasingtheir efficiencywith the rewardsand incentives. The leaders closely monitor the process and provide them with appropriate guidance. Though people desire of transformational leaders but more positive results are seen under organisations following transactional style along with transformational leadership. Organisations are required to use both the approaches as per the circumstances of the case. Evaluation of leadership development programme Importance of leadership training and development for companies Training & development refer to learning activities within a organization created to enhance and improve skills as well as knowledge of existing workers while providing instruction & information on how to better perform particular tasks. It also defined as subsystem of companies which emphasize on improvement or betterment of performance of groups & individual. It can be considered as procedure which includes sharpening of concepts, abilities, skills, changing of attitude and increasing more knowledge to enhance capabilities of staff. There are ranges of leadership training & development programme available for firms in which they can chose according to needs (Kaplan and Swensen, 2019). Running an firm is hard work, leaders still need to get some time to develop their skills and abilities related to leadership. These kinds of programmes are really very important for firms because it helps to build up strong team of leaders who are able to guide their employees and direct them how to perform in effective manner. It aids to make a great leader who knows how to move times. It can be personally challenge leader and keep them informed, motivated, sharp and encouraged. There are several many essential benefits consist with leadership development & training programme. It include increase morale of leaders, improve productivity, build better teams, promote better decision making and train future leaders in companies who have a specific leadership style that is conductive to a positive working environment. It can be said that effective and strong leadership is integral to companies and individual wide success (An and et.al., 2019). By offering leadership T&D to leader’s management get the opportunity to improve morale, increase profit and loyalty. It helps to integrate effective leadership skills and knowledge 6
into current system of operations that allows for lasting growth and success. It is very essential for firms to create and offer leadership training and development programme as it support to build strong workforce and create positive working atmosphere around workplace. It makes a person to become better leader who can lead a team of number of people and drive them towards gaining success for companies, this success come from a few elements. It enhances skills of a person and makes them become a great leader with a strong growth mind. With knowledgeable leaders workers can feel motivated and inspired they work really very hard to achieve set aims andobjectivesthatisquitebeneficialforbusinessesintermofincreasingproductivity, profitability and sales rather than before. More than hiring manager or other superior runs their own authoritarian rule, management offer leadership training and development opportunities that assure firms they have skilled leader who can lead their team and drive them towards success. Success of leadership training and development always depends on how it is done because it really matter a lot as it directly impact on productivity level of companies (Kaplan and Swensen 2019). With right consistent leadership skills companies obtain a talented team who are capable to increase productivity. It increases the existing abilities of leaders and allows them to do so in context of staff. It build effective leader and they can contribute to retain employees with right skills, knowledge and experience. Review leadership development programme components, its structure and training methods & intended results Elizabeth Garrett Anderson programme is one of the best and most effective leadership development programmes that help to become a great and experienced leader. It is a different anduniquehealthcareleadershipsystemdeliveredasajointawardfromuniversityof Manchester and Birmingham with some additional supports from UK improvement alliance, National voices, social care centers and Eden & partners for excellence. It allow person to learn from creation and innovation, utilize ground breaking learning methods or technologies to prepare for challenges of senior leadership and world class health care experts. The purpose of this programmes is to gain a deeper comprehend of patient experience by developing skills. It is especially used for middle to senior level leaders aspiring and motivating to take on more senior role while at same period and considering having a wider affect. This world class provider comprises of globally renowned healthcare, academic and business experts bring with it a comprehensive perspective. It all about helping and supporting people to become able and more 7
resilient to meet demands of working in high pressured health care workplace environments so that people see improved experiences and results. It is especially created to increase and enhance productivity rather than before among those people who are looking for progress. The eligibility criteria for the Elizabeth Garrett Anderson Programme is for the middle to senior clinical and non- clinical leaders who are aspiring to lead a large complex programs and departments. Moreover, the standard criteria for the program is a minimum UK Honours degree in any subject with a minimum results of 2:2 or above from that (Lammers and Gast, 2017). This programme is really very beneficial and useful for a learner, some components of Elizabeth Garrett Anderson programme can be redesigned to assure powerful concentrate on leading of service improvements. It permits person to learn from innovative, world class healthy care specialist and utilize ground breaking learning technologies to prepare for challenges of senior leadership. It helps to gain a deep comprehend of patient experience and treat them with positive behavior. The structure of this programme is based on seven learning outcomes that will be improving quality of work. There are 8 modules used to enhance skills and current knowledge that is beneficial for leaders which in result increase productivity level rather than before. It helps individual develop knowledge quickly by immersing them in intensive and innovative leadership development(Anderson,2016).Itisawardwinninganduniqueleadershipdevelopment programme. It supports mid to senior level seniors to develop leadership abilities, improve confidence level and enhance resilience. This programme has full funding accessible for many applicants; all places will need employer in companies help to attend. It gives person access to international experts in healthcare and firms supporting comprehend the best practice from outside National healthcare service. The procedure of this programme is begins with a talent management conversation between leader and its team members to discuss how Elizabeth programmes can be unleash their potential. It is 24 month learning and understating journey with work based app. It teachs how to balance professional, personal and learning time and person need to be very disciplined & self directed. Elizabeth Garrett Anderson programmes has been created around one main outcomes is that assuring people have good quality or ability, safe experiences in health care system. It is foremost and first practical leadership training & development system and academic programme. The primary goal of this programme is to create participants as leaders through practical, applied 8
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and relevant learning that helps value to them and their work areas as well. Workplace and confidence currently and in the future and concentrate on leadership impact at three phases, team, individual and company. Action learning sets, online and face to face experiential understanding at work place are the three principal learning techniques. When leader is ready to stretch themselves for learning and improving their current skills, this programme is ideal for them. It has been designed and developed to meet challenges candidates face in health care in recent time and to make them able to change and betterment skills. Mentoring and coaching, regular feedback and cross department learning are different types of training methods that are used to become an effective leader who can guide existing as well as new applicant. Presenting the benefit of using the leadership programme For individual:Elizabeth Garrett Anderson Programme are used for individuals because it will help to gain deeper understanding of the patient and their existence. Such that it will help to strengthen the current leadership practice using best and advance theory used by them. By attending these programs, an individuals work for more strategically with a greater collaboration across the large and complex programs, department as well as any type of system of care (Hili and et.al., 2017). As the current program is available for the different types of clinical staff and thus, they learn different opportunity from this leadership program which is helpful in their future development goals. Such that this program help to develop innovative skills which assist to cope up with the challenges which they face in their future. Also, it will help to develop team work abilities which in turn help to make immediate and positive changes in their teams. For organization:Another benefit for Elizabeth Garrett Anderson Programme for company is such that it will help to promote the business for further success. Such that it will help to boost the productivity and it stimulates the employees and the workforce. Further, it also motivate employees in order to perform better and then allow the firm to attain higher output for their future. In addition to this, leadership also influence behavior which in turn assist to generate some better opportunity for the company (Husti and Mahyarni., 2019). It is so because only a leader behavior influence the behavior of employees and they are the key people who assist to attain the define aim and objectives of the company. That is why, through this program, NHS wants to increase the resilience to meet the demand of all senior leadership within challenging 9
and transforming the environment of NHS too. Further, another benefit for the organization is such that it will bring to immediate positive and productive changes to their team, services and patients so that employees morale and patients experience is increases. Overall, it will help to meet the financial benefit of the company and this in turn help to reach a business at further level of success. CONCLUSION By summing up above, it has been concluded that leadership and management plays an important role in the success of the company. Such that if the company have an effective leaders then, they provide guidance and direction to their employees which in turn help to meet the define aim and objectives. In the same way, current report also concluded that transformational leadership which is a theory in which leaders work within a team in order to identify the needed change and create a vision that helps to guide a change which also execute the change in their company. On the other side, the transactional leadership is that style where a leaders promote compliance by the followers through rewards and punishments. Therefore, this shows that both leadership theories are helpful for the company and their leaders in order to provide positive working environment within a firm. Also, report concluded the characteristic of both the theories which also state that leaders who follow these leadership style are actually promote their employees to enhance their current working performance so that company’s performance will automatically increases. Also, study concluded that training and development session are necessary for the organization because it enhance the productivity level of employees which in turn help to meet the define aim and objectives. Further, these training and development session for organizations actually raise personal and professional skills among individuals. Lastly, report concluded that Elizabeth Garrett Anderson Programme is the leadership program which is introduced by NHS in which 25000 peoples were attend in order todevelop their own skills, these people are doctors, nurses, Allied Health Professionals andHealthcare scientist, HR and Finance staff. Further, this program also assist to individual and organization such that for individual perspective’s, leadership program help to increase team working abilities while for organization, it helps to improve the productivity level too. Overall, this leadership program assist all individual in personal and professional manner. 10
REFERENCES Books and Journals Afsar, B., and et.al., 2017. Transformational and transactional leadership and employee’s entrepreneurial behavior in knowledge–intensive industries.The International Journal of Human Resource Management.28(2). pp.307-332. An, S.H and et.al., 2019. Employee perceived effect of leadership training: Comparing public and private organizations.International Public Management Journal.22(1). pp.2-28. Anderson, L.G., 2016.Elizabeth Garrett Anderson. Cambridge University Press. Baškarada, S., Watson, J. and Cromarty, J., 2017. Balancing transactional and transformational leadership.International Journal of Organizational Analysis. Bennett, D., 2018. The relationship between transactional and transformational leadership attributes and organizational performance in the Caribbean.International Journal of Education and Management Studies.8(4). pp.446-451. Cho, Y., and et.al., 2019. Transformational leadership, transactional leadership, and affective organizational commitment: a closer look at their relationships in two distinct national contexts.Asian Business & Management.18(3). pp.187-210. Gigliotti, R.A. and Ruben, B.D., 2018. The role of communication theory in leadership training anddevelopment.TheHandbookofCommunicationTraining:ABestPractices Framework for Assessing and Developing Competence. Hili, P., and et.al., 2017.Effect of human capital and leadership on institutions performance and competitive advantages(No. 5xbz2). Center for Open Science. Husti, I. and Mahyarni, M., 2019. Islamic Leadership, Innovation, Competitive Advantages, and Performance of SMEs in Indonesia.East Asia.36(4). pp.369-383. Kaplan, G.S. and Swensen, S., 2019. Leadership Survey: Leadership Skills Are Teachable and Vital.NEJM Catalyst.5(6). Lammers, J. and Gast, A., 2017. Stressing the advantages of female leadership can place women at a disadvantage.Social Psychology. Saravo,B.,Netzel,J.andKiesewetter,J.,2017.Theneedforstrongclinicalleaders– Transformational and transactional leadership as a framework for resident leadership training.PloS one.12(8). Woods, T.B., 2019. An Examination of the Suitability of Transactional, Transformational and Situational Leadership Theories in Evaluating the Role of Gender in Determining the Leadership Style: a Comparison and Contrast of Three Leadership Theories.American Journal of Management Studies.4(1). pp.1-11. 11