This article explores the prime differences between the role of a manager and a leader. It discusses the management structure at Rolls-Royce and the roles played by managers and leaders in different organizational situations. It also delves into theories that support growth and sustainable performance of organizations.
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LEADERSHIP & MANAGEMENT CONCEPTS Table of Contents Introduction................................................................................................................................2 About Rolls-Royce.....................................................................................................................3 Management structure at Rolls-Royce.......................................................................................3 Roles played by Managers and Leaders.....................................................................................5 Roles of management and Leadership in different organizational situations............................8 Theories that support growth and sustainable performance of the organization.....................10 Recommendation......................................................................................................................12 Conclusion................................................................................................................................13 1|P a g e
LEADERSHIP & MANAGEMENT CONCEPTS Introduction A leader is an individual who encourages his supporters or followers to accomplish a predetermined objective. He is an individual with a vision and instigates his followers so that it turns into their vision (combined goal). A leader executes some of the imperative tasks as an organizational representative; thus, the fact is tacit that a leader is necessitated at each and every aspect of the organization(Mabey & Knights, 2018).Detailing the role of a manager, the role of a manager extends to setting, computing and accomplishing the goalmouths. Managers part an imperative role to keep the situations in control and instigate the employees to accomplish their goals. The managers can control and direct the employees in a way they want, they are responsible to make sure that the employees are giving expected output; the managers have the authority to hire & fire the employees if they do not provide output expected by the company. Managers are accountable for upholding the vision and mission of the organization(Bertocci, 2009). The purpose of this report is to comprehend the prime differences between the role of a manager and the leader. The differences between management and leadership will be capably demonstrated by portraying the management and leadership in Rolls-Royce. Rolls-Royce is a well-regarded British automobile manufacturer which is the subsidiary of a renowned German company BMW(Millett, 2018).Rolls-Royce holds an upright management and leadership style; it is one of the prime factors contributing to the company’s success. Growthandsustainableperformanceareintendedbyeveryorganization;thereport deliberatesaboutseveraltheoriesthatsupportorganizationalgrowth&sustainable performance as well. Lastly, the report will highlight all the behavioural and characteristic that should be upheld by an efficient manager and leader of an organization to elevate the organizational performance and to uphold the vision & mission as well. 2|P a g e
LEADERSHIP & MANAGEMENT CONCEPTS About Rolls-Royce Rolls-Royce is a prestigious organization and it has endured itself in the prominent names in engineering throughout the globe. Rolls-Royce was established by Henry Royce in the year 1884; initially, the company was established as a mechanical and electrical business. The company manufactured its first car in the year 1904; afterwards, in May Henry met Charles Rolls who owned a company selling cars in London. Later, a covenant was produced that different ranges of cars would be manufactured by Royce Limited and it would be entirely vended by CS Rolls & Co, they were about to change the name as Rolls-Royce. The car making business was handled by Henry, as his main interest were cars, whereas Charles’s interests encompassed building aircraft engines as well(Rolls-Royce, 2019). At the time of World War First, luxury cars were only afforded by a few people in the society, so the company had to concentrate on aircraft engine manufacturing as well. And by the World War Second, Rolls-Royce established a prospering business of aircraft engine manufacturing. Soon after the war Rolls-Royce propagated & expanded into diverse market segments, elevating the value of brand name. The company’s vision is to unceasingly innovate to discover & deliver the preeminent solutions to the target markets(Rolls-Royce, 2019).The company thrives to discover the opportunities and challenges faced by the customers. Rolls-Royce operates in Europe, Asia, North America and evolving its existence in the Middle East. Currently, the company operates in Defence Aerospace, Power Systems, Marine, Civil Aerospace and Nuclear Segment. Presently, Rolls-Royce has a strong customer base which is extended over 120 countries, encompassing more than 350 airlines, 4000 marine clienteles, 70 navies & greater than 5000 nuclear & power clienteles(Parry, et al., 2012). Management structure at Rolls-Royce Recently, Rolls-Royce detached a level of senior management as part of a rearrangement programme. The company decided to restructure the management to enhance the harmony and improve the operational excellence which would primarily aid in reducing costs and elevate revenues(Foxwell, 2015). The company primarily functions in five businesses with the presidents ofCivil Aerospace, Defence Aerospace, Nuclear, Marine & Power Systems in which chief executive has to be 3|P a g e
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LEADERSHIP & MANAGEMENT CONCEPTS reported in a straight line. The management structure upheld at Rolls-Royce is focused to illuminate the administrative culpabilities and strengthen the leadership on the enactment of theoperationandempowertheorganizationtoenhanceitstop-notchengineering competencies. The management structured has been designed in a way that the business would be more resilient and generate the incremental gross cost reserves of£150-200 million per annum(Rolls-Royce, 2019). 4|P a g e
LEADERSHIP & MANAGEMENT CONCEPTS Roles played by Managers and Leaders The prime difference between the manager and a leader is, managers have a group of people who work with them, whereas, leaders have followers with them. A strong manager and team leader are needed in an organization for the successful business operation; as they would stimulate their team members in order to accomplish the vision, mission and goals. Roles played by the manager and a team leader are described below. Managers Some of the prime roles played by the manager in an organization are: Set Goals: Both long-term and short-term goals are envisioned by a manager to ensure the permanence of the organization. Staffing: Managers have the authority to hire and fire employees. They can accommodate staffing requirements according to the vision. Coordinating: Managers are obligated to coordinate with other departments as well as the senior level of the organization. They part a prime role to convey information to various fragments(Toymasyan, 2017). Policy Enforcement: Managers make sure that the employees are accountable for their own actions by adhering to the company policies. Training: Managers part an imperative role to train the employees according to the technological developments and requirements in the organization. Evaluation: This is one of the prime factors for successful organizational performance because managers evaluate every employee according to their work and output. In Short, managers part an imperative role toplan, organize, coordinate and controlthe overall performance of the organization. They try to get excellent results from every fragment of the organization and make sure that the organization generates decent revenue from its performance(Kumar, 2015). Leaders Leaders are responsible for developing a change in the organization; they part an imperative role for aligning combined vision in the organization. Some of the prime roles played by leaders in the organization are: 5|P a g e
LEADERSHIP & MANAGEMENT CONCEPTS Give direction to the people oIntroducing vision to the organization, and focusing its prominence to every person. oCultivate competent strategies for achieving the vision more easily and effectively. oMotivating people to handle the changes caused by new strategic changes(Zogjani & Raci, 2015). Bring people into the line oLeaders part a significant role to develop and connect the direction with people. oLeaders help people to engage themselves in the places according to their skillset; they help them to achieve the goalmouth. oThey build commitment to the workplace. Motivate oLeader parts an imperative role to motivate people in an organization through several reward and recognition programmes. oThey provide coaching and empower people when needed oA leader is a friend, guide and a philosopher Leaders are the representative of the organization oThey represent the organization at the time events such as seminars, conferences, meetings, and so on. oThey also part an imperative role to communicate with the general public Apart from these roles, a leader parts an imperative role for coordinating with different fragments of the organization and call for support at the time of requirement(Ali, 2012). Difference between the Manager and a Leader MANAGERSLEADERS Oversees and Control Sustains Emphases on the organizational system and structure Short range perspective How & When Innovate Improves Focuses on People. Long term perspective What & Why 6|P a g e
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LEADERSHIP & MANAGEMENT CONCEPTS ‘Does things right’‘Does the right thing’ Roles of management and Leadership in different organizational situations The roles played by managers and leaders drive the organization to work in the desired direction which would fulfil the organizational objectives. The roles played by both the managers and the leaders differ in different organizational situations. The role played by managers and leaders in Rolls-Royce in different circumstances are detailed below. Heavy losses due to Trent 1000 engine issues Rolls-Royce had to bear a loss of£1.3 Billion due to jet engine problems. The Trent 1000 engines which drove Boeing 787 Dreamliner & Trent 900 engine has enforced Rolls-Royce to carry out costly examinations and upkeeps to some of the engine parts(Johnson & Raina, 2018).Role of effective management parts an imperative role for moderating this issue; as one of the prime roles carried out by a manager is ‘to do the things right’. A manager would evaluate the whole issue and he would be focused on the positive business outcome; therefore, he would chart necessary steps that have to be taken to reduce the impact caused by this issue. Rolls Royce had to face billions of loss due to this issue; the company proclaimed that they are about to cut down more than 4,500 jobs as a part of reorganization(Osborne, 2019).The role of management style taken by a manager in this situation could be supported byContingency Management Theory. According to this theory, the management or an organization or a situation could be done by a specific technique; prompt actions should be taken by a leader according to the circumstances, and assessing the managers using Least Preferred Co-Worker scale(Rodriguez, 2017). For the development of a new product or bringing innovation Rolls-Royce has exposed its new product Rolls-Royce Sweptail. The car is tagged as one of the world’s most expensive cars with a price of over $13 million. Sweptail was built in years with good leadership; it was made on a request by a company client(Berman, 2018).Under thiscircumstance,leadershippartsanimperativerolebecausethedesignwhichwas suggested by the client was inspired by the 1920s and 30’s coach built Rolls-Royces, which also includes Rolls-Royce Phantom 1 Round Door, followed by other Phantom series of 1934. In this situation, the leader would bring up with a new game plan and ideas that would aid in accomplishing the project more competently. A leader focuses on whether people hired for the task is competent or not, if not, they will be coached and empowered for the 7|P a g e
LEADERSHIP & MANAGEMENT CONCEPTS accomplishing the task more competently(Wilde, 2018).In this situation, a leader would have directed the employees towards achieving the goal. The role played by a leader in this situation could be supported by theContingency Theory of leadership; this theory states that leadership is motivated by task and leadership. A leader could take any action or step in accordance with the situation(Cherry, 2017). 8|P a g e
LEADERSHIP & MANAGEMENT CONCEPTS Theories that support growth and sustainable performance of the organization This section will analyse theories such as Chaos theory and Management by Objectives, and how will these theories support the growth and sustainable performance of Rolls-Royce. Chaos Theory Originally, Chaos theory is a scientific principle that details the system variability such as waterflows,weatherpatterns,ecosystems,andso on(Piotr&Fudalinski,2010).In mathematics, Chaos theory can be demarcated as a branch that deals with systems that are complex, and the behaviour is highly sensitive which give rise to great consequences even with minor variations(Lu, et al., 2010).Each and every fragment of a complex system is unpredictableandunstable,asitcanshowchangesanytime;correspondingly,the organizational environment is never stable, therefore Chaos theory can also be applied to the organizational aspects. For these reasons, Chaos theory demands the obligation of competent leadership, guidance, vision, string organizational beliefs, effective communication and strong values for the organization. According to this theory, managers are not always competent for self-empowered teams; an informal leader is always good to ensure that the task provided to the team is carried out competently. An organization always goes through an uncertain environment, Chaos theory will aid the organization to cope with the changes more efficiently(Olmedo, 2010). Applicationof thistheory inRolls-Royce would aidtheorganizationtomanagethe uncertainty they are going through. This theory supports the managers and leaders to take the correctiveactionspromptlywiththechangesthatareinfluencingtheorganizational environment. Rolls-Royce is currently going through an uncertain environment, such as Trent 1000 and 900 engine issues; the Chaos theory would allow the managers and leaders of Rolls-Royce to take quick corrective measures in response to the issues. Through Chaos theory, Rolls-Royce could also evaluate the environmental factors influencing the success of the project; this would provide help with the organization to perform sustainably(Johnson & Raina, 2018). Management by Objectives 9|P a g e
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LEADERSHIP & MANAGEMENT CONCEPTS MBO is a performance management methodology which entails a sense of balance between employees as well as the organization’s objectives. The prime intent of using this approach is to provide feedback in accordance with the joint objectives which were determined between the organization and the employees(Drucker, 2012).The objectives must be challenging but realistic; this would empower the employees to work hard to achieve the common goalmouth (Mio, et al., 2015)If commitment among the employees is increased, managers will get the prospecttoemphasisonnewideasandmodernizationthatwouldsubsidizetothe organizational development. Following are the conditions that should be met according to this theory. Formulation of the objectives must be done at qualitative as well as quantitative levels. Objectives are determined conjointly with the employees Objectives are encouraging as well as challenging Daily feedback and coachings(Islami, et al., 2018) Application of this theory in Rolls-Royce would allow the organization to determine or revise their organizational objectives which would bring better results. With the effective use of this theory, Rolls-Royce can effectively interpret their organizational objectives to the employees which would enhance the output. The company could effectively monitor their progress and provide regular feedback to their managers; through this step, Rolls-Royce could improve their operations in each and every level. These are some of the factors which support the growth and sustainability of Rolls-Royce(Ofojebe & Olibie, 2014). 10|P a g e
LEADERSHIP & MANAGEMENT CONCEPTS Recommendation Rolls-Royce should now focus on green and hybrid cars; this is a great opportunity for the company to take a competitive lead in the marketplace. The company must focus on new ideas and innovation in cars. The current Rolls-Royce cars are not environment friendly; the company must now focus on develops automobiles with sustainable measures. The company should invest more in R&D in order to make sure that no engine issue happens in future. The company should focus to diversify its customer segments; the company has a specific group of customers who can afford costly and luxury cars. They should focus on making much more advancements in their cars. 11|P a g e
LEADERSHIP & MANAGEMENT CONCEPTS Conclusion Rolls-Royce is the prestigious organization which is renowned for its finest engineering and services provided to land, air & sea. The company also parts an imperative role in providing services to defence and civil aerospace markets. Detailing about Rolls-Royce automobiles; their customer base is very specific and small due to its pricing. The company has a lot of opportunities in the global marketplace. The company requires a strong leadership or management style in order to accomplish the organizational objectives competently. Through the report, the fact can be comprehended that a strong leadership or management is required in each and every aspect of the organization; a leader is more focused to innovation while a manager is focused to manage any process or any issue. The organization would select a leadership or management strategy in accordance with the condition. The role of leadership and management differs in accordance to the organizational circumstances; the Trent 1000 and 900 engine issue mentioned in the report required a string management, but strong leadership is required for bringing innovation or implementing any new idea. Theories such as Chaos theory and Management by Objectives would help Rolls-Royce to enhance its growth and to endorse sustainable performance. 12|P a g e
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LEADERSHIP & MANAGEMENT CONCEPTS References Ali, A., 2012. Leadership and its influence in organization- A review of intellections. International Journal of Learning and Development,2(6), pp. 73-85. Berman, N., 2018.10 Things you didn't know about Rolls-Rolyce sweptail.[Online] Available at:https://moneyinc.com/rolls-royce-sweptail/ [Accessed 24 March 2019]. Bertocci, D. I., 2009.Leadership in Organizations: There is a Difference Between Leaders and Managers.US: University Press of America. Cherry, K., 2017.What is contingency theory of leadership?.[Online] Available at:https://www.explorepsychology.com/contingency-theory-leadership/ [Accessed 24 March 2019]. Drucker, P., 2012.The practice of management.London: Routledge. Foxwell, D., 2015.New Management structure introduced at Rolls Royce.[Online] Available at:https://www.mpropulsion.com/news/view,new-management-structure- introduced-at-rollsroyce_41262.htm [Accessed 22 March 2019]. Islami, X., Mulolli, E. & Mustafa, N., 2018. Using Management by objectives as a performance appraisal tool for employee satisfaction.Future Business Journal,4(1), pp. 94- 108. Johnson, E. M. & Raina, M., 2018.Rolls-Royce facing fresh issues on Trent 1000 engine. [Online] Available at:https://www.reuters.com/article/us-rolls-royce-hldg-engines-boeing/rolls-royce- facing-fresh-issues-on-trent-1000-engine-idUSKCN1M72P2 [Accessed 24 March 2019]. Kumar, P., 2015. An analytical study on mintzberg's framework: Managerial Roles. International Journal of Research in Management and Business Studies,2(3), pp. 1-19. Lu, Croome, C. D. & Vijanen, M., 2010. Integration of chaos theory and mathematical models in building simulation.Literature Review, Automation in Construction,19(4), pp. 447-451. Mabey, C. & Knights, D., 2018.Leadership Matters: Finding Voice, Connection and Meaning in the 21st Century.New York: Routledge. Millett, D., 2018. A business lesson from recent events at BT.Training Journal,2(1), pp. 232-255. Mio, C., Venturelli, A. & Leopizzi, R., 2015. Management by objectives and corporate social responsibility disclosure.Accounting, Auditing & Accountability Journal,28(3), pp. 325-364. 13|P a g e
LEADERSHIP & MANAGEMENT CONCEPTS Ofojebe, W. N. & Olibie, E. I., 2014. Management by objectives (MBO) Imperatives for Transforming Higher Education for a Globalized World.Journal of International Education and Leadership,4(2), p. 2. Olmedo, E., 2010. Complexity and chaos in organization: complex management. International Journal of Complexity in Leadership and Management ,1(1), pp. 72-82. Osborne, T., 2019.Rolls-Royce resolving trent 1000 issues.[Online] Available at:https://www.mro-network.com/manufacturing-distribution/rolls-royce- resolving-trent-1000-issues [Accessed 24 March 2019]. Parry, G., Smith, L. & Maull, R., 2012. Transitioning from a goods‐dominant to a service‐ dominant logic: Visualising the value proposition of Rolls‐Royce.Journal of service management,23(3), pp. 416-439. Piotr, B. & Fudalinski, J., 2010. The chaos theory in managing an international company. Review of General Management ,12(2), pp. 33-50. Rodriguez, P. F., 2017.Contingency Management Theory.[Online] Available at:https://www.business.com/articles/contingency-management-theory/ [Accessed 24 March 2019]. Rolls-Royce, 2019.Our History.[Online] Available at:https://www.rolls-royce.com/about/our-history.aspx [Accessed 22 March 2019]. Rolls-Royce, 2019.Rolls-Royce announces new senior management structure.[Online] Available at:https://www.rolls-royce.com/media/press-releases/2015/pr-16-12-2015-rr- announces-new-senior-management-structure.aspx [Accessed 22 March 2019]. Toymasyan, G., 2017. The Role of Managers in Oranganization: Psychological Aspects. Business Ethics and Leadership,1(3), pp. 20-26. Wilde, D., 2018.Rolls-Royce sweptail to make another public apperance.[Online] Available at:https://www.motor1.com/news/262534/rolls-royce-sweptail-concours-elegance/ [Accessed 24 March 2019]. Zogjani, J. & Raci, S., 2015. The role of leadership in achieving sustainable organizational change and the main approaches of leadership during organizational change.Journal of Interdisciplinary Studies,4(3), p. 65. 14|P a g e