Leadership and Management Concepts Part 1 Leaders and Operations Management Part 2

Leadership and
Management Concepts

Table of Contents
INTRODUCTION...........................................................................................................................1
Main body........................................................................................................................................1
P1 Compare the different roles and characteristics of a leader and a manager...........................1
Manager.......................................................................................................................................1
Leader..........................................................................................................................................1
P2 Examine the role of leaders and the functions of managers in different organisational
situations.....................................................................................................................................2
P3 Analyse strength and weakness of different approaches of leadership and management.....3
Conclusion.......................................................................................................................................4
References........................................................................................................................................6

INTRODUCTION
Management is a process where a manager plans, organise, lead, control, motivate and
make decision for employees of an organisation. Leadership is an ability of a person to influence
and guide a group of people or member of an organisation. Both manager and leader are required
at a workplace. To achieve goals and mission and to set a vision an organisation needs a leader to
lead and to ensure that things are getting done in an efficient and planned way an organisation
needs a manager (Sobratee and Bodhanya, 2018). A leader inspires, influence, encourage people
to attain the objectives of an organisation. A manager is a link between the employees and the
organisation and performs managerial functions. Morrisons is one of the largest chain of
supermarkets in the UK and has its headquarters in Bradford, West Yorkshire and England. It
was founded in 1899 by William Morrison. This report covers the basic roles and characteristics
of a leader and a manager and the difference between them, role of leaders and managers in
different organisational situation and strength and weaknesses of approaches of leadership.
Main body
P1 Compare the different roles and characteristics of a leader and a manager
Manager Leader
 A manager is an organisation's member
with various roles and responsibilities.
 Managers follow the vision and assign
tasks and responsibilities to the
employees.
 A manager performs planning,
organising, staffing, directing and
controlling of employees within an
organisation.
 A manager exists in formal structure
only.
 A manager should have both
managerial and leadership qualities.
 A leader don't have any position but
leads, guides and directs the people of
an organisation.
 Leaders create a vision and goals for an
organisation and encourage people to
follow them.
 The leader performs only one function
that is the direction within an
organisation (Car, Kyaw and Atun,
2018).
 A leader exists in both formal and
informal structure.
 A leader only needs to have leadership
1

 A manager aims to direct and control
people.
 A manager tends to avoid conflicts.
 The approach of a manger is reactive.
 A manager strives for efficiency.
 A manager reacts to any change within
the organisation.
 A manager follows the rules and
instructions set by the company.
 A manager uses a transnational style. In
this a manager give rewards to motivate
employees to achieve the desired goal.
quality.
 A leader aims to motivate and inspire
people.
 A leader uses conflicts as an asset.
 The approach of a leader is proactive.
 A leader strives for effectiveness.
 A leader promotes any changes within
the organisation.
 A leader follows his own instincts.
 A leader uses transformational style in
which a leader inspires employees to
change their behaviour to achieve
desired goal.
P2 Examine the role of leaders and the functions of managers in different organisational
situations
There are many situations which arise I organisations and leaders and managers have
their own and different ways to handle the situation (Golensky and Hager, 2020). Some of the
situations and the role of managers and leaders in these situations are explained below-
Situation 1: Managing conflicts- Conflicts are the common factor to arise in companies due to
different point of views of employees. Hence, it is required to get solved as soon as possible so
that it will not impact badly upon performance of employees.
Role of a leader to manage conflicts in Morrison-
 The leaders of Morrison pick up the main reason of conflicts and tries to eliminate that
factor. Leaders can analyse by them self by observing that why and what are the main
reasons of conflict. Then they communicate to both parties who are arguing with each
other so that leader get to know each one's point of view and after analysing the situation,
leader ask both parties to attend the meeting where he told to his teammates about
hazardous impacts of conflict in their organisation. Leaders works in such a way to
mange conflicts so that next time it will not arise again in future (De Brún and
McAuliffe, 2020).
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