Importance and Value of Operations Management in Achieving Business Objectives

Management and
Operations

Table of Contents
INTRODUCTION ..........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Define and compare the different roles and characteristics of a leader and a manager.........1
TASK 2 ...........................................................................................................................................2
P2 Examine how the role of a leader and the function of a manager apply in different
situational contexts......................................................................................................................2
P3 Apply different theories and models of approach, including situational leadership, systems
leadership and contingency.........................................................................................................4
TASK 3............................................................................................................................................5
P4 Explain the key approaches to operations management and the role that leaders and
managers play..............................................................................................................................5
P5 Explain the importance and value of operations management in achieving business
objectives.....................................................................................................................................7
P6 Assess the factors within the business environment that impact upon operational
management and decision making by leaders and managers......................................................8
REFERENCE...................................................................................................................................9
Books and journals .....................................................................................................................9

INTRODUCTION
Leadership is a quality of an individual who are able to make influence in the mind of
his/ her follower or inspire them with their quality. A leader inspire others to act at the same time
while directing the way that he/ she acts. A leadership quality have spark to make an impression
in the mind of the listeners. They posses critical thinking power and able provide solution any
how (De Roover, 2017). They know the best ways to deploy resources and effective use them.
For the report purpose our chosen organisation is Deloitte a multinational professional service
network. The management of Deloitte believes in shared values which enhance the individual
abilities to provide services.
TASK 1
P1 Define and compare the different roles and characteristics of a leader and a manager.
Basis Leaders Managers
Role  Leaders usually have
charismatic personalities and
considered as positive,
focussed on ensuring the
people around them
understand the vision and
embrace them.
 It is believed that Leaders are
responsible for create an
inspiring vision and people
choose to follow them.
 Leaders create change within
organisations and inspire
others towards greatness.
 Leader do what is right.
 A leader doesn't seek
recognise.
 Managers are considered as
they have vision and tell people
to either agree with them or get
out.
 Whereas, managers of an
organisation are in responsible
for convert the company's
vision into a plan of action that
will take shape of the
organisation to the leader’s
vision.
 Managers supervise staff in the
day to day operations of the
organisation.
 Manager are responsible to do
things in a right way.
1