Designing a Leadership Programme for Improving Organisational and Team Mindsets

This project report discusses the need for a leadership programme to improve organisational and team mindsets. It covers various models for understanding organisations and their workings in relation to leadership. The report focuses on Morrison, a UK-based grocery company, and its leadership issues.

Assessment 1

Executive Summary
This project report summarizes the process and need of designing a leadership programme which
can help in making improvements in organizational and team mindsets in an effective manner. It
also talks about varied models for better understanding of organizations as well as their workings
in regards with aspects of leadership.

Contents
Executive Summary.........................................................................................................................2
Contents...........................................................................................................................................3
INTRODUCTION...........................................................................................................................1
Organisational level.....................................................................................................................1
Actions, experiments as well as designed initiatives...................................................................1
Creation of hypothesis.................................................................................................................2
Justifying the design....................................................................................................................4
Team level...................................................................................................................................4
Actions, experiments as well as designed initiatives...................................................................4
Explanation of hypothesis............................................................................................................5
Justifying the design....................................................................................................................6
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7

INTRODUCTION
In business parlance, leadership can be understood as capacity of management of a company
for setting and achieving challenging goals, outperform the competition, inspiring others for
performing their tasks in an effective manner (Adams, 2018). This project report is based on a
leadership scenario which makes usage of styles and theories for bringing positive change in an
organisation. Morrison is chosen for this project report which is an UK based company and
specialises in selling groceries. Company is facing leadership issues due to workings of their
CEO, David Potts in a significant manner. Mr. Potts is a good leader and under his leadership
Morrison as showed their best at convenience stores. They have made a deal with Amazon for
improving their digital presence in market. However, managers of Morrison follow autocratic
leadership style which curb them to develop an established communication channel in an
effective manner. These practices also lead to minimize the productivity and performance level
of their employees in an effective manner. In order to bring positive changes effectively,
managers of Morrisons should target organisational and team mindsets of their employees in an
effective manner for making improvements in them.
Organisational level
Organisational culture encompasses of varied values, principles as well as attitudes which
are held by employees while working in an organisation (Bratton, 2020). Leaders can reinforce
business values through aiding their personnel in growing, developing with the help of goal
setting in an organised manner.
Actions, experiments as well as designed initiatives
Actions designed by managers of Morrisons is to adopt agile leadership strategy for
bringing positive changes in organisation. For doing experimentations in workplace, it is
essential for leaders of Morrisons to find a right mixture of varied instruments and align them in
an effective manner with organisational objectives. Agile leadership style and established
communication channels should be made by leaders of Morrisons for interacting with their
employees strategically. Employees expectations in regards with timely pay, flexible working
environment should be taken into account for creating a positive leadership culture (Bush, Bell
and Middlewood, 2019). This can be done by surveying employees as well as evaluating external
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indicators in an effective manner. managers of Morrisons also take help of cross-functional
metrics in regards with reporting, recruitment as well as retention rates. This help companies to
grow by shifting their focus from products to human resources.
Creation of hypothesis
Aim – To analyse the impact of organisational culture through leadership
Hypothesis framed for the specified aim are
H1: Organisational culture can be improved through leadership in Morrisons
H0: Organisational culture cannot be improved through leadership in Morrisons
It is the duty of leaders to build an effective organisational culture through making proper
interactions as well as establishing communication channels (Cole, 2018). In relevance with
Morrison’s, leaders should have an understanding about shaping organisational culture through
contributing positively in building autonomy in teams in a strategic manner. effective
organisational culture aid in creating a human-centred workplace by enabling resilience in
workplace strategically.
Proposed action
H1: Organisational culture can be improved through leadership in Morrisons
H0: Organisational culture cannot be improved through leadership in Morrisons
For getting insights regarding performing of experiments well, managers of Morrisons
has taken help of varied framework such as business model canvas, scarf model in a strategic
manner.
Business model canvas- It can be understood as a visual representation which describes
the strategic factors of an organisation (Gürlek and Çemberci, 2020). It is considered as
important for business houses as it help them in assessing their formulated strategies, planning
gaps as well as assessing the exposure to risks in an effective manner. It essentially visualises
building blocks which are required for starting a business and majorly encompasses of value
proposition, finance resources as well as route to market. Business model canvas is used for
breaking varied activities in order to make them understand in an easy manner. these bifurcations
encompass of key partners, value propositions, customer segments, marketing channels and
many more. It helps in visualising important areas or forces or addressing key areas in an
effective manner. It is considered as essential for managers of Morrisons as it delves an
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understanding about varied aspects which help them in making their workforce effective and
dedicated.
SCARF model encompasses of five domains in respect to social experience of human
beings which comprises of status, certainty, fairness, autonomy as well as relatedness (Hooper
and Potter, 2019). It essentially assesses social motivation among workforce in an organisation.
Its four factors such as status, certainty, autonomy as well as relatedness managers of Morrisons
help in bringing agile leadership practices in an effective manner.
This models help managers of Morrisons to enhance their organisational culture and
bring positive changes in leadership through introducing agile methods in a strategic manner. For
example, if managers of Morrisons are willing to provide certainty to their employees, they can
increase their status by promoting them as well as excelling their responsibilities in an effective
manner.
OKR (Objectives and key results) is a framework which is used as a business tool that
help leader to create a transparency, accountability as well as proper directional movement for
the team in an effective manner (Jevnaker and Olaisen, 2022). Effective objectives of this model
is to become meaningful, audacious as well as inspiring in a strategic manner. It can also be
undertaken by organisational managers of Morrisons for identifying their objectives as well as
set key areas in a strategic manner. Identification of objectives are considered as necessary for
organisations for setting key results in an effective manner.
In relevance to OKR, this is used for goal-setting and tracking the performance
effectively. It works across team for creating a high standard performance for team and
organisation.
Expected outcomes
H1: Organisational culture can be improved through leadership in Morrisons
H0: Organisational culture cannot be improved through leadership in Morrisons
In organisational context, agile leaderships can be adopted whereby leaders strives to
remove varied road blocks for gaining success in order to make employees more productive as
well as effective (Macdonald, Burke and Stewart, 2018). This led them to adopt customer-centric
approach and rigid management rules are eradicated in an effective manner. with the help of
agile leaders, positive change can be bought by setting right business objectives and focus shift
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towards making customer experience excellent in an effective manner. Agile mind set can help
leaders to perform well even in a chaotic environment.
Agile leader helps in bringing innovation, collaboration and adding value to customers in
a desired manner. By adopting agile leadership strategies, responsiveness can be increased in a
specified manner. It is expected that agile leadership can help managers of Morrisons to create
positive environment with the aid of establishing communication channels in a strategic manner.
It can improve motivation as well as can involve employees in accomplishing organisational
goals in an effective manner. It is expected that with the aid of agile leadership, employees can
aid in most challenging as well as meaningful activities in an effective manner. It also helps in
encouraging flexible mind sets of employees, foster a culture of openness for generating new
ideas among team members effectively.
Justifying the design
Agile leadership is effective for organisations for enhancing flexible environment and
encourage employees to provide suggestions and ideas strategically.
Team level
It is important for organisational managers to develop a team culture effectively through
effective leadership styles for making the establishment culture positive (Schedlitzki and
Edwards, 2021). Enhanced team culture helps organisations in accomplishing their goas in an
effective manner. It is imperative to develop team autonomy in order to make them perform their
goals effectively.
Actions, experiments as well as designed initiatives
At team level, organisations are tends to take actions for enhancing psychological safety,
fostering high-performance growth and introducing feedback culture in an effective manner.
A feedback culture can be developed effectively in Morrison which help them to make
specified modifications in their processes in an effective manner. It is important for organisations
to provide feedback training for supporting their culture in an effective manner. It is imperative
for managers of Morrisons to encourage employees to provide honest feedbacks without having
any fear of negative repercussions in an effective manner. Experiments should be done in respect
to using emotional intelligence for gauging that how a person reacts while having a negative
repercussion in a strategic manner (Suriyankietkaew, 2019). For developing a feedback culture,
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it is imperative for managers of Morrisons to establish clear communication channels for gaining
insights in regards to constructive feedbacks from employees for making the team culture
effective. As a leader, it is needful for create an environment of experimentations for discovering
best solutions for customers. This will also help in enhancing their decision-making for adopting
more desirable products and services.
Explanation of hypothesis
Aim- To analyse the impact team culture through leadership in retail industry of UK
H1: There is significant impact of leadership on team culture
H0: There is no significant impact on leadership on team culture
In order to enhance team culture in an effective manner, proper leadership styles are adopted for
gaining insights about the attitudes of team members. With the aid of leadership, teams can be
formed as well as accomplish goals in an effective manner.
Proposed actions
H1: There is significant impact of leadership on team culture
H0: There is no significant impact on leadership on team culture
SBI framework can be used for providing a structured feedback. Provides in giving a
meaningful praises and effecting the behaviour of team members. Through this framework,
managers of Morrisons describe the situation in which a specified behaviour is occurred. It is
imperative for them to also describe behaviour as well as impact of their team members in an
effective manner.
Different OKRs are developed for each team. It helps in setting the goals and different
OKRs are set by leaders for team success. Helps in evaluating team performance. These are
different from employee evaluations helps in overseeing accomplishment of organisational goals.
OKR supports the concept of cascading measurement for setting transparent objectives
and key results at organisational level for developing autonomy in teams. It also helps increasing
disciplined atmosphere and set priority for teams. Cognitive bias is a dis proportionate weightage
for a positive and negative outcome. It helps managers of Morrisons to develop their feedback
culture effectively.
These models can use by managers of Morrisons to develop their team culture effectively
through leadership style. They should enhance and develop their feedback culture thoroughly in
order to develop teams in a strategic manner.
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Expected outcomes
H1: There is significant impact of leadership on team culture
H0: There is no significant impact on leadership on team culture
It has been expected that feedback culture can enhance communication networks in an
effective manner. This will help them in bifurcating proper roles and responsibilities effectively
for accomplishing organisational goals in an effective manner.
Justifying the design
This feedback culture is justified to use in Morrisons due to their large operational and
departmental channels where effective communication channels is a requirement for them.
CONCLUSION
From the above mentioned information, it has been concluded that it is imperative for
organisations to develop proper leadership styles for managing their workings as well as
personnel in an effective manner. For implementing changes at team level, team members will be
made understand about the benefits by providing them the same in a systematic manner. It is
imperative for organisational managers to communicate the changes effectively which led them
to execute them in a well-defined manner.
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REFERENCES
Books and Journals:
Adams, D., 2018. Mastering theories of educational leadership and management. University of
Malaya Press.
Bratton, J. ed., 2020. Organizational leadership. Sage.
Bush, T., Bell, L. and Middlewood, D. eds., 2019. Principles of educational leadership &
management. Sage.
Cole, K., 2018. Leadership and management: theory and practice. Cengage AU.
Gürlek, M. and Çemberci, M., 2020. Understanding the relationships among knowledge-oriented
leadership, knowledge management capacity, innovation performance and
organizational performance: A serial mediation analysis. Kybernetes. 49(11). pp.2819-
2846.
Hooper, A. and Potter, J., 2019. The business of leadership: adding lasting value to your
organization. Routledge.
Jevnaker, B.H. and Olaisen, J., 2022. Travelling leadership ideas as a business virus
infection. Towards a science of ideas: An inquiry into the emergence, evolution and
expansion of ideas and their translation into action, p.199.
Macdonald, I., Burke, C. and Stewart, K., 2018. Systems leadership: Creating positive
organisations. Routledge.
Schedlitzki, D. and Edwards, G., 2021. Studying leadership: Traditional and critical
approaches. Sage.
Suriyankietkaew, S., 2019. Sustainable leadership and entrepreneurship for corporate
sustainability in small enterprises: An empirical analysis. World review of
entrepreneurship, management and sustainable development. 15(1-2). pp.256-275.
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