Leading and Managing Changes - Tesco

Leading and managing changes

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
1. Report for 'white water metaphor' is apparent in TESCO. Likewise, evaluate whether it has
resulted from planned or unplanned approach to change............................................................1
2. In the context of TESCO, evaluate the shift from calm waters to white waters took place,
after considering both business strategy and also external factors impacting on the business. . 3
3. Strategic approaches of Human resource department in handling the shift from clam water
to white water..............................................................................................................................5
Conclusion.......................................................................................................................................7
REFERENCES ...............................................................................................................................8

INTRODUCTION
Change is the process of modifying or changing strategies, technologies, process and
culture as well as impact of such changes in a business. Leading change is an ability influence
and motivate others through personal vision, drive and advocacy & to access resources for
building a strong platform for change. In this present report TESCO has been chosen for
assessment. TESCO is a British multinational groceries whose headquarter is situated in
Hertfordshire, England. TESCO is a public limited company where more than 476000 people
are working. TESCO has an operating income of £1280 million. It has many stores where all
products under one roof. This present assignment will focus on 'white water metaphor' is
apparent in TESCO and it has resulted from planned or unplanned approach to change. In
addition to this, external factors impacting on the business will be described briefly.
Furthermore, Strategic approaches of Human resource department in handling the shift from
clam water to white water will also be covered.
MAIN BODY
1. Report for 'white water metaphor' is apparent in TESCO. Likewise, evaluate whether it has
resulted from planned or unplanned approach to change.
In every organisation changes occur either on rapid basis or occasionally. When a
company faces changes on continuous basis like a raft in a raging river is to be managed with the
white water rapids (Day and Shannon, 2015). Changes are always very frequent due to the
environmental conditions, so they are required to be managed all the time.
White water metaphor changes are those which are not pre decided by the company and that
changes just happens randomly. These are not intentional changes, it comes with the changing
environmental and uncertain conditions. Company needs to respond to such changing conditions
in order to stand in the changing conditions and deal with it. Company plans to bring changes for
growth and success but it requires schedules and process to be determined in advance (Turner,
2014). It will be difficult for organisation to implement the process as it will be difficult due to
changing marketing conditions and political along with legal factors as well.
This report is in context with TESCO. Where 55400 tonnes of food has been wasted in a
year in the stores of the company. In the entire waste food 30,000 tonnes of food was edible. As
per the waste advisory body of government, British households throw food around 7m tonnes of
food. Due ti this higher wastage in the stores of TESCO, company has planned to manage waste
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by handling the same. It is a case of White metaphor where the change is unplanned and it is
required to implement it so that wastage can be controlled. It is unplanned due to the sudden
change that has been faced by the organisation. For the same, TESCO looked at its supply chain
to know the areas in detail. It will help in bringing direct working system which will speed up the
process if supply. Hence, this will result in fresh products to arrive in the stores. To bring change
in supply chain, manager of TESCO should keep in mind that plan must be flexible as it can
again be influenced by other internal and external factors. TESCO should design its system such
that it easy to bring any change which emerges constantly. In this situation, TESCO is planning
to increase product life by one day. It will be possible through direct working system. Such
sudden changes in the entire supply chain system makes it difficult for the employees in
adaptation. Company should have such working system that is easily adopted and implemented
by work man. To bring changes suddenly, manager should keep in mind that change must be
initiated from bottom level In the company rather than “top-down” change. As, employees are
the closest to the operation system of company and also know about every single small detail
about the work. Supply chain changes are frequent and can be implemented by motivating staff
members at the time of changes. White metaphor of change says that to successfully implement
the changes it is not necessary to pre determine it rather than it should be analysed and
understood the problems and make changes accordingly. Unplanned approach to change pays
more focus on two way relationship between the changing environmental conditions and
Company working culture.
In the past year, TESCO has also implemented sudden change of Clubcard which helps
the company in getting back to 'rewarding loyalty'. Earlier the company has vouchers which were
giving two times benefits to the consumers. But to gain back the loyalty TESCO has announced
new Clubcard which are three time in value (Palmer, Dunfor and Akin,2016). It is a sudden
change in the stores of TESCO which made angry to people in starting days. As sudden changes
are not easy to accept by the customers. 'White Water metaphor' perfectly defines here in this
situation as this is a sudden change which is implemented by the company. It has been brought
by the company because it will help the organisation in moving forward. Every change is bought
by the management to grab benefits from the same. As gaining loyalty is not only the major
priority of the company. In addition to that, more business can be expanded for the same is also a
reason for brining the change in the company.
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