This report discusses the importance of leading and managing business, managing diversity among staff, challenges faced by Sainsbury's, and rational goal theory. It highlights the benefits of managing diversity, challenges faced by Sainsbury's, and the characteristics of rational goal theory.
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Leading and Managing Business
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Contents Contents...........................................................................................................................................2 INTRODUCTION...........................................................................................................................1 Question 1........................................................................................................................................1 Importance for business organisations to manage the diversities among their staff...................1 Challenges which Sainsbury’s Supermarket would face in their attempt to manage the diversity among their employees.................................................................................................2 Question 2........................................................................................................................................4 Broad characteristics of Rational Goal Theory along with reason that why they have still not been phased out entirely in the operations of some organisations...............................................4 CONCLUSION................................................................................................................................6 REFERENCES................................................................................................................................7
INTRODUCTION Leading is the concept about guiding, while managing is concept about fulfilment of resource requirement.Both of these conceptsarehaving theirown importancewithin a business organisation and playing an important role behind the success. It is a duty over the management of an organisation that deploy effective level of leaders and managers at workplace for continuous working without any disruption (Awoke, 2020). Leaders having the role of building good teams and guiding of employees for the performance of desired functions, while managers having the role about development of strategies and resolution of conflicts related to resources or employee’s working. The main of this report is also to determine the importance of leading and managing within business environment. The aspects covering in this report includes importance for business organisations to manage the diversities among their staff, challenges which Sainsbury’s Supermarket would face in their attempt to manage the diversity among their employees and broad characteristics of the theory i.e. Scientific Management (Rational Goal Theory or Taylorism) along with reason that why they have still not been phased out entirely in the operations of some organisations. Question 1 Importance for business organisations to manage the diversities among their staff It is very important for business organisations to manage diversities among their staff. This aspect is associated with lots of benefits that can be gathered by an organisation in future such as effective level of teams, positive working environment, high level of productivity and optimum utilisationofexistingresources.Diverseworkforcemeansexistenceofdifferentculture employees. In the current period of time, this aspect has more existence in organisations due to the globalised economy (Azad, 2020). This is the reason that an organisation has to manage such diverse workforce if want to get maximum benefits in business. Management is necessary because all have different culture, values, ethics and norms which creates difference among all at workplace. So, to bring harmony among all, it is necessary for an organisation to build policies that all will follow organisational norms during the performance of work. This not only bring consistency in working but also providing an opportunity to build good teams and positive working environment. There are lots of importance and benefits that can be ascertained by an 1
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organisation through management of diversity among staff. All these are defined below in detailed manner; High productivity:All organisations having the goal of high productivity. This can be achieved if employees are working at optimum level. Working of employees totally depends over the working environment and employee relation. So, the concept of diversity management helps in development of effective relation among employees through resolution of issues and building common norms of all (Azhar, 2021). This helps all to understand the culture of each other along with working behaviour. The positive impact of this will be ascertained in the form of harmonised working where high productivity can be attained. Effective team building:Every organisation having aim of building effective teams because success of an organisation depends on same. Effective team building is possible if employees respect each other and share ideas. This is possible if they share effective level of relation. This is quite difficult in current working environment where everyone comes different culture. Here, organisational management having the duty that implement strategies that improve communication and allows each other to share their views. Sharing not only help in bringing innovation but aid in equalling the opinion of all. The impact of step will be ascertained further in form of good working teams where they work towards the accomplishment of desired organisational goals. Positive working environment:It is very important in success of any organisation irrespective of its nature and size. Every organisation having a goal that their working should be friendly in nature because this further attached with large number of benefits such as higher employee engagement and low labour turnover rate (Behal, 2019). The concept of positive working environment totally attached with the point of relation among employees and conditions in which they have to work. Positive conditions automatically help the employees to create good relation with others where they can share their ideas and work. This level of coordination among employees aid in development of positive and friendly working nature within an organisation. Challenges which Sainsbury’s Supermarket would face in their attempt to manage the diversity among their employees Sainsbury is a large organisation and having global level operations. They are also having large number of employees in direction of fulfilling business objectives. In actual, they are having team of diverse nature employees because of the globalised operations. This brings a duty 2
over management to manage their employees and workplace so able to maintain positive working environment and qualitative workforce. It is important because diversity create lots of issues among employees that further leads to decrement in organisational productivity. In this regard, management having an important task about development of strategies so able to deliver pre-determined results. These strategies are majorly having the common aim of bringing coordination and harmony among employees (Boni, 2019). It is not an easy task for management to bring coordination among all employees because of the belongingness with different cultures, norms and ethics. It is important that managers always value the culture of all employees and build the strategies which are consistent with their routine of work experience. In respect of the Sainsbury, management of diversity is more difficult because of the existing millions of employee all around the world. There are numerous number of challenges which may occur in the attempt of managing diversity by an organisation. All these are defined below; Employee resistance:Each employee who belongs from specific culture or having past experience of working according to their favourable terms and conditions is always having issue with accepting new working culture. Creating common working culture is also very important for international organisations like Sainsbury for bringing coordination among the functioning of all employees. Here, they have to face the challenge relating to employee resistance because employees are unable to adjust as per the newly formed conditions that further leads to many big issues within an organisation such as low productivity, underutilisation of resources, negative working environment and lack of team building (El-Ebiary, Ghanem and Almandeel, 2020). All these issues are further having an influence over an organisational ability to deliver best outcomes as per the pre-determined objectives. This is so because some of the issues are individually the business objectives or having direct and indirect relation with objectives of an organisation. This proves that employee resistance is big challenge that requires to resolve on timely manner for ascertaining suitability within business operations. Presence of various diverse cultures:In international organisations, there is presence of employees from various diverse culture. The same aspect is also present in front of an organisation like Sainsbury because of its global operations. In actual, this creates a challenge in front of managers towards effective management of diversity. This is so because managers have to value the norms and ethics of each employee which is quite difficult in the condition of various culture presence. In case, if managers failed to fulfilling the working requirement of all 3
employees then they unable to deliver the operations in same manner as decided before to the starting of financial year. This further leads to the facing of numerous issues or losses such as low productivity and less profitability. Differenceinworkingconditionsatgloballevel:Internationalorganisationslike Sainsbury are having business operations at global level and have to manage the operations accordingly. This is so because each nation has different conditions, terms, policies and regulations. In this regard, it is important for management to adhere the conditions along with the management of diverse working culture (Gunter and Grimaldi, 2021). This creates a challenge because managers have to plan differently for each different nation. If they unable to do so then have to face large amount of negative influences in form of penalties and low brand image. Question 2 Broad characteristics of Rational Goal Theory along with reason that why they have still not been phased out entirely in the operations of some organisations Rational goal theory is management model given by Frederick Taylor. This is also known as scientific management. This model provides guidance to managers about the use of science in production of their goods. The main aim of this theory is to maximise profit of an organisation along with employees benefit. This proves as the motivating factor for employees from where they can easily improve their performance and can attain productivity goals. The prime focus as per this model is management of external conditions for bringing control within an organisation (Nayani, 2020). It also brings an obligation over managers that fulfil their responsibilities for effectivedeploymentofhumanforceandresourcestowardsachievementofoptimal productivity. This model has five points or principles on which its whole functioning depends. ThesearekindofcharacteristicsofrationalGoalTheorywhichfurtherguidesthe implementation of same within an organisation. All these are mentioning below; ï‚·Identification of best alternative for performance of a function ï‚·Selection of the best team and person for the performance of organisational functions ï‚·Regular training of employees to create potential regarding their growth ï‚·Providence of appropriate financial support ï‚·Centralisation of responsibilities with managers 4
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All these principles are very important for an organisation and not only help to improve but aid in getting sustainability at operations. The nature of these principles automatically clears the fact about their continuous usage within organisations. Each principle is important and of the nature that cannot be ignored while carrying business activities. This can be understood from their defined usage and benefits; Functioning through best alternative:It is important because it help in maximise the utilisation of existing resources. This also leads to reduction of errors so best results can be attained in future. It helps in getting qualitative results at the end. In respect to an organisation, the main aim is to accomplish all desired goals and gain competitive position in market. So, effective adherence of this principle must help an organisation to gain success (Smirnova, 2020). This clearly depicts the reason for not phasing out of the principles of scientific management from current operations of organisations. Working with best team and person: It is important because aid in accomplishing targets without any errors along with optimum utilisation of resources. This also help in development of good teams and positive working environment that further lead to reduction of internal issues. This clear the fact about its existence in current organisational operations. Training and Growth:It is important because training improves the employee skill and further benefit an organisation through improvement of overall quality performance. Training also motivate the employees and providing an opportunity towards growth. The benefit of same can be ascertained in form of higher employee engagement, higher productivity and good employee retention. This level of benefits clears the fact about existence in current level of organisational operations. Financial support:It is important for an organisation because help to work with latest or advanced tools. The further benefit of same will avail by an organisation as timely completion of tasks.Thisisthereasonthatthisprinciplestillhavingexistenceincurrentnatureof organisational working. Centralisation of responsibilities with managers:This is important because help in effective dissemination of responsibilities among staff (Unsworth, Melling and Porteous, 2021). It helps in clearing of goals and roles of employee according to same. The benefit of this will be ascertained in the form of effective completion of work without any conflicts and duplication of 5
work.Thisisthereasonthatstillpreferringtohavethisprincipleincurrentlevelof organisational working. CONCLUSION It has been concluded from the above report that there is huge need of leading and managing business. This not only help to run business but presents as a factor toward success of an organisation. Management of cultural diversity is important because it help in development of effective workforce. This also attached with large number of other benefits such as high employee engagement, positive working culture and higher productivity. 6
REFERENCES Books and Journals Awoke, T. G., 2020. Leading and Managing Change: A Review from the Global Corporate Organizations Perspectives.Leading and Managing.4(11). pp.63-72. Azad, B., 2020. Leading and Managing the GIS Implementation Process: Beyond the Myth of the GIS Champion. InGeographic Information Research(pp. 146-164). CRC Press. Azhar, A., 2021. Igniting Change in Business: Leading & Managing Transformational Change. Behal, A., 2019. LEADING AND MANAGING VIRTUAL COMMUNITIES OF PRACTICE (VCoPs).Journal of Contemporary Management Research.13(2). Boni,A.A.,2019.LeadingandManagingTeamsinEntrepreneurialOrganizations:an Experiential Perspective.Journal of Commercial Biotechnology.24(4). El-Ebiary, Y. A. B., Ghanem, W. A. H. and Almandeel, S., 2020. Leading, Managing and PlanningBusinessandBuildingStrategiesinTheAcademicField.SolidState Technology.63(6). pp.19683-19694. Gunter, H. M. and Grimaldi, E., 2021. Leading and managing in educational organizations. InUnderstanding Educational Leadership: Critical Perspectives and Approaches(pp. 139-153). Bloomsbury Publishing PLC. Nayani, R., 2020. Leading and Managing Occupational Health, Safety and Wellbeing of Distributed Workers. Smirnova, M. M., 2020. Managing business and social network relationships in Russia: The role of relational capabilities, institutional support and dysfunctional competition.Industrial Marketing Management.89. pp.340-354. Unsworth, J., Melling, A. and Porteous, D., 2021. Development and Evaluation of the Validity and Reliability of the Leading and Managing Care Pre-Registration Nursing Student Assessment Tool.SAGE Open Nursing,7, p.23779608211000259. 7