Lean Project Management for FIFA World Cup 2022 in Qatar

This report focuses on the usage of Lean Project Management for the FIFA World Cup 2022 in Qatar. It discusses the identification and engagement of critical stakeholders, implementation of processes for effective stakeholder management, areas to implement lean project management, and elaborates on different lean project management processes. The report also mentions the usage of different theories from PMBOK, PRINCE 2, OPM, Agile methodology and Lean Six Sigma.

Running head: LEAN PROJECT MANAGEMENT
Lean Project Management
Name of the Student
Name of the University
Author Note

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Table of Contents
Introduction......................................................................................................................................2
2. Usage of processes for effective stakeholder management.....................................................2
2.1 Project Management Body of Knowledge.........................................................................3
2.2 Correct identification of critical stakeholders....................................................................4
2.3 Engagement of stakeholders..............................................................................................7
3. Areas to implement lean project management.........................................................................8
3.1 Area of waste needed to be eliminated..............................................................................9
4. Identify and elaborate lean project management processes.....................................................9
4.1 Project IN Controlled Environments 2 (PRINCE 2).........................................................9
4.2 Organizational Project Management (OPM)...................................................................10
4.3 Agile Practice...................................................................................................................10
4.4 Lean Six Sigma (DMAIC Methodology)........................................................................10
Conclusion.....................................................................................................................................10
References......................................................................................................................................12

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Introduction
One of the biggest events to be conducted in the entire world is the major sport event like
FIFA World Cup. The event is held every 4 years and the entire management of the event
happens at a grand scale. Therefore it is very necessary that the event be held in the most
appropriate way to propagate the events in the program be held feasibly and effortlessly (Stark,
2015). The following report would thus be focused on the lean management of the event of FIFA
World Cup that is to be held in the year 2022 in Qatar. The report would focus on the appropriate
usage of the components and processes for the usage of them to manage the stakeholders of the
event effectively. This would be conducted through the various implementation of Lean Project
Management and the usage of different theories from PMBOK, PRINCE 2, OPM, Agile
methodology and Lean Six Sigma. The above mentioned methodologies would be used to make
sure that the FIFA World Cup 2022 lives up to its reputation as well as use effectively maintain
the utility of various components of the event management to make the project a huge success.
2. Usage of processes for effective stakeholder management
There are various stakeholders associated with such a huge event like the FIFA World
Cup 2022, both internally and externally associated with the project, who would be directly or
indirectly be affected by the outcome of the entire event. This part of the report would conduct
the identification of the stakeholders along with their roles and responsibilities to make sure that
the entire event is managed effectively. It would be easier to maintain the feasibility of the entire
project when the external and internal stakeholders are identified (Rivera & Kashiwagi, 2016).
The roles and responsibilities of the stakeholders depend upon the interests they have within the
project as well as the share of involvement they have within the project. The stakeholders would
also include the spectators who would come from various parts of the world to witness the event
as they would be at the receiving end of the entire project outcome and directly affected by the
outcome as well. In addition to that, the participants, the non-participant staff, the nations who
would be at the non-participating end, the team members of each nation and the people in
responsibility of the team members (Sunder, 2016). Along with them, the people in responsibility
of arranging the event, the financers and the sponsors are also included as the stakeholders of the
entire event.

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The stakeholder management of the entire event would depend upon the methodology
developed to identify the stakeholders of the entire event, analyse the stakeholders to find out if
there has been any next steps to make sure the stakeholders are performing their duties well. The
next step of the stakeholder management involves the prioritising the stakeholders according to
their needs from the entire event and finally they can be engaged with their particular
involvement with the event (Badiru & Osisanya, 2016). Since, FIFA World Cup 2022 is a huge
event having an international approach, it is essential that the stakeholders are managed as the
above mentioned technique as well as they should be made aware about their roles and
responsibilities through effective communication. The process of effective communication is
also necessary throughout the entire event to understand the progression of the event and the
ways by which each of the stakeholders are engaged within the event (Orzen & Bell, 2016). The
event should also be arranged and managed in such a way that feedback from the stakeholders
are taken to identify the issues they have with the event progression so that proper measures can
be taken to make the stakeholders be engaged in their respective roles and responsibilities.
2.1 Project Management Body of Knowledge
The stakeholder management and engagement of all the stakeholders associated with the
entire event of FIFA World Cup 2022 would be analysed as per the methodology as described in
Project Management Body of Knowledge or the PMBOK. This would be further discussed as the
following:
Methodology of the Process Elaboration of the Methodology
Time Management
Cost Management
Quality Management
Risk Management
Communication Management
For an event with a huge approach like the
FIFA World Cup 2022, it should be
implemented as a fact for the management of
the stakeholders for the techniques to help the
project. Since the project has such a huge
approach, it is understandable that the project
has huge complexities. The methodologies as
per the PMBOK explains the way that the
stakeholders should be managed to make sure
that all the tasks assigned for the stakeholders

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are completed within the pre decided time
while keeping the quality of services or QoS
intact (Dave et al., 2016). Nevertheless, there
are various possibilities that there would be
obstacles to be witnessed after the project is
commenced, but there are ways by which they
can be avoided as per the methodologies
explained in PMBOK for effective stakeholder
management. There could be other risks of
time constraints and availability of resources
cropping up during the project progression;
however, the proposed methodologies have the
ability to assess the availability of the
resources to find out the effective work done
and the process is handled with effective
management procedures based on the resource
analysis (Svejvig & Grex, 2016). All this
would be feasible enough to put through with
the implementation of effective communication
procedures and standards set through the entire
event amongst the stakeholders of the event.
Table 1: Implementation of the PMBOK methodologies
(Source: Created by author)
2.2 Correct identification of critical stakeholders
The approach of the FIFA World Cup 2022 is global since the event involves the
participation of various teams from all across the world (Sohi et al., 2016). The Event is going to
take place in the beautiful country of Qatar and similar to all the other editions of this global
event, it would be a constituency of stakeholders all over the world like the teams participating in
the event. The range of the stakeholders is wide and thus it is necessary that the stakeholders are
identified according to the necessity of the project to understand the placement and priority of

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the stakeholders according to the deliverables of the project or event (Anholon & Sano, 2016).
Utilizing the different practices as described as methodologies of adopting Lean Project
management, there would a table as follows that would help in identifying the critical
stakeholders associated with the organization of the event of FIFA World Cup 2022 in Qatar:
Critical Stakeholders Description of Roles and Responsibilities
Spectators Spectators from all across the entire world
would naturally be coming over to Qatar for
witnessing the grand sporting event of FIFA
World Cup 2022.
Supply Chain These stakeholders are at the responsibility to
provide for the products and the services and
form the logistics of making them reach the
respective required areas.
Regulatory Bodies These stakeholders comprise of the local as
well as the federal authorities for the country of
Qatar regulating for the event and all the issues
associated with the entire event and sustain the
predestined strategy developed for the event.
Organizations associated with the event These stakeholders comprise of the
organizations providing for the former players
and the spectators of the specific countries
providing for the event to be marketed through
rigorous involvement in watching and
promoting the event in their respective
countries.
Commercial and Financial Partners These are also country specific stakeholders
who are the financial sponsors of the event and
the associated partners of the organizations
who would be promoting the entire event

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throughout the time it would be progressing
through the time of its conclusion.
Participating teams and countries These stakeholders comprise of the players all
around the world specific to different countries
representing their country in the event by
participating in the competition of displaying
world class quality of sports.
Workforce handling the event management These stakeholders are the local and the
international volunteers, also including the
media journalists handling the event and
showcasing it through different media
throughout the runtime of the project.
Event Organizing Companies These stakeholders comprise of the stadium
authorities, the regional communities, the
personnel falling under the event of FIFA and
the other workforce associated with the
handling of the event.
Table 2: Identification and Description of Critical Stakeholders
(Source: created by Author)

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2.3 Engagement of stakeholders
According to the methodologies described in various project management methodology
texts, it is necessary that after the critical stakeholders of the event for FIFA World Cup 2022 is
identified, it is necessary to maintain effective procedures to make sure that the stakeholders
remain engaged within the project without making any report about the issues faced during their
time of service throughout the commencement of the globally acclaimed sporting event.
The planning of stakeholder engagement needs to be commenced right from 2018, right
after the FIFA World Cup 2018 has ended. This is characterized by first identifying the critical
stakeholders of the event and then the strategy to maintain complete stakeholder management
should be started from October 2018. The following months would pass by effectively discussing
the event with all the hierarchical managerial level personnel to chalk out the roles and
responsibilities of all the critical stakeholders required for progressing with the project. This
would take about the time till October 2019, after which it would be initiated to discuss about
establishing an effective management and communication plan to make all the associated
stakeholders know about their respective roles and responsibilities for the event. The forum
would also find out about the expectations of the critical stakeholders that they have thought
about as the outcome of the entire event of FIFA World Cup 2022 (Ansah, Sorooshian &
Mustafa, 2016). Next, the project discussion would move further in understanding and evaluating
the findings acquired in the previous month, based on which the management of the stakeholders
and their roles and responsibilities would be prioritized and strategized further. All the evaluated
work would be checked by the end of December 2020 and further changes required in the
strategy would be presented to the authorities and the committee for guiding the stakeholders
through the different location of Qatar where the events would be held, that is, the places where
the different subsets of the sporting event would be held.

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Figure 1: Timeline of the Stakeholder Engagement Procedure
(Source: Created by the Author)
3. Areas to implement lean project management
After successful identification and implementation of the critical stakeholders throughout
the entire progression of the project, it is necessary that focus should be generated towards
implementing the best practises to make sure that the stakeholders are assessing the roles and
responsibilities assigned to them in the proper way (Brioso, Aguilar & Calderón-Hernandez,
2019). The application of the Lean Project Management in this case of the event of FIFA World
Cup 2020 for effective implementation of the Project management team can be followed in the
process as below:
Focus to the customers: The primary customers for the event of FIFA World CUP 2020
would be the spectators who would be watching the game in person at the venue as well as the
people watching the event over various media devices the event is being telecasted to. The entire
event should fulfil all the needs of the customers as per their requirements (McMahon, 2016).

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Data would be gathered for this and the quality of services would be analysed at all levels of the
project progression.
Value of Service: The amount of hype the FIFA World Cup would gather would be
massive and its stretch it all around the globe. Thus, the stakeholders from every corner of the
world would come to witness the prestigious sporting event (Kerzner, 2017). The entire event
would span over 40 days and during this time all the constant changes within the event should be
pre analysed to make sure that the event is well analysed to be clear of all the obstacles occurring
through its progression. In this way, proper efficiency would be maintained during the services.
Along with that, it would also be necessary to take feedback from the customer to understand the
value of the services provided to the customers.
Agile Thinking: The authority and the hierarchical bodies, who would be handling the
entire FIFA World Cup 2022, would be responsible for the maintenance of agility within the
process (Brioso, 2015). This means that the project deliverables would be open to accept any
changes following the various obstacles occurring at any given point within the entire project
progression. Flexibility or agility of the project progression should be maintained for utilizing the
available resources effectively for the project.
3.1 Area of waste needed to be eliminated
Since, the event is at a grand scale, it would be held at different areas all around the areas
in Qatar. The potential of typical production of waste is at a high risk given the large area it
covers and the number of people associated with the project (Tonchia, Tonchia & Mahagaonkar,
2018). This is why the lean project management methodologies needs to be adopted to make sure
that the project is commenced at the least possible time to avoid any delay of deadlines and
extension of the event, at the same time creating the least amount of waste production.
4. Identify and elaborate lean project management processes
4.1 Project IN Controlled Environments 2 (PRINCE 2)
Applying the methodologies as per PRINCE2, it can be said that the environmental
aspect of the project should be taken care of to make sure that throughout the entire project cycle,
the various units of the event are at close proximity and association with each other with the
utilization of proper project management methodology (Cooper, 2017). All the seven principles

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described in the PRINCE2 are utilized to make the stakeholders of the project understand their
roles and responsibility clearly. The global event could be managed easily this way.
4.2 Organizational Project Management (OPM)
OPM or Organizational Project Management should be utilized carefully within the FIFA
World Cup 2022 event management project to successfully handle different units within the
sporting event (Browning & Ramasesh, 2015). This global sports event has different categories
of portfolios which can be managed by using this project management methodology which are
created and implemented in the project can be evaluated with the help of this project
management methodology. Along with that Alignment of the goals of this project according to
international standard is possible with the help of this project management methodology.
4.3 Agile Practice
This includes the project management methodologies implemented for the FIFA World
Cup 2022 that includes the training of all the stakeholders who are associated with the project
(Layton & Ostermiller, 2017). This may include the project managers, the suppliers of the
required raw materials, the groundsmen, the technical staff or the participants in the football
teams of every nation.
4.4 Lean Six Sigma (DMAIC Methodology)
This methodology includes the stages like Define, Measure, Analysis, Improvement and
Control or DMAIC. These are needed for the project optimization in every level of the project
during modification required after detection of obstacles in the progression of the project
(Nicholas and Steyn 2017). This is characterized by the implementation of Six Sigma to identify
the different categories of the project as per the lean project management techniques. The
technique includes processes like DMAIC Roadmap, Regression Analysis, and Histogram to
deal with the complexities of the project.
Conclusion
Therefore, in conclusion, it can be said that the management of the event of FIFA World
Cup 2022 held in Qatar should follow the project and event management principles as described
in the methodologies described in the PMBOK, PRINCE 2, OPM, Agile Practises and Lean Six
Sigma. In this way it would be feasible enough to identify and handle all the stakeholders

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involved in the project either externally or internally, as the outcomes of the project would be
affecting them directly or indirectly. The report describes why it is necessary to identify the
stakeholders of the project and is the critical stakeholders of the project to be affected by this
globally acclaimed event. The factors of the lean project management based on the identified
methodologies has thus been implemented in this project plan for the major sporting event has
thus been described in the above report for a feasible and flawless progression of the event
including the elimination of all the key obstacles that may arise in the event once it has started.

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