Learning and Development Needs Assessment in Human Resource Management

This report discusses the importance of learning and development needs assessment in human resource management and its impact on organizational effectiveness. It explores the methods for assessing an organization’s learning and development needs and provides evidence of the impact of developing human resources on organizational effectiveness. The report also includes case studies of Sainsbury and M&S and their HR management strategies.

Coursework

TABLE OF CONTENTS
INTRODUCTION......................................................................................................................3
MAIN BODY..............................................................................................................................3
Brief description of human resource management......................................................................3
Describing methods for assessing an organization’s learning and development needs..............4
Justification on learning and development assessment that are organizationally dependent......6
Evidence to developing human resource and its impact upon organizational effectiveness......7
Different methods which influence the return on investment (ROI) for different organisations9
CONCLUSION.........................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
Human resource management is the team who approaches the different strategies and
ideologies to create an effectiveness in the company. The HR management plays an important
role in the success of any business or an organization where they contribute their efforts and hard
work in many ways. The purpose of this report is to understand how the organizations are
dependent on the learning and development areas for the overall success of the organization. A
report will illustrate the brief description of the process of learning and development session
which is provided by the HR management to enhance the growth of the business and which
different methods the management adopts which influences the return on investment for different
company. It also explores the two different organizations areas for understanding its different
L&DS needs.
MAIN BODY
Brief description of human resource management
A human resource management is the group of people who are responsible for arranging
and managing the company and can lead the organization at successful level. The HR
management deliver the major contribution to the business and organization as they have many
responsibilities towards the company and employee as well. HR management play roles like
recruitment and retention, training and development, provide the proper motivation and courage,
payroll system of employee, focus on their performance level and such more (Alomari, 2020). In
short, they are able to fulfil the requirements of an employee in effective manner. In this various
kinds of work activities of an HR it includes the learning and development session where they
have to organize and conduct a training session of the employee so that they can be able to
understand the working process of the organization at accurate manner.
Learning Need Assessment of Sainsbury
The company Sainsbury who is a supermarket store deals in groceries and largest
grocery retail company located in United Kingdom has a powerful and effective human resource
team who is able to provide the learning and development session to their which employee will
make them to contribute their best efforts to the organization and also can be able to increase
their knowledge and skills effectively. Performing this responsibility will increase the job
satisfaction for the employee where they can stay for a longer time and can convey the increasing

productivity day by day. Even, in many previous studies, it has been justified that providing the
effective training and development session at the workplace has received the better outcome and
able to grow and develop with profitability (Raut, Gardas and et.al., 2020).
Along with this, the HR management also has a duty where they are required to motivate
and encourage the employee by utilizing different strategies and approaches from which they can
feel satisfied and can deliver the better outcome and profit to the organization. Implementing the
different kinds of effective ideologies and training session will improvise the employee
satisfactory feeling and can be able to focus on the work actively.
Learning Need Assessment of M&S
The company Marks and Spencer is a clothing company located at UK who is a multinational
retail industry dealing with clothing apparels. The company named Marks and Spencer also have
a good and expertise HR team can be able to grow accordingly. The M&S company has its
different mission and vision where they are performing the different ideologies and strategies for
the learning and development sessions. The HR team of the company utilized different strategies
and ideologies to enhance their company growth effectively (Li, 2021). The main function of the
HR management is to recruit the people effectively from which a business or an organization can
be able to grow and develop in beneficial manner.
HR management faces difficulties in the recruitment process because of not identifying
the correct skills and expertise for the particular work they required and creates a problem in the
recruitment process. Human resource management can also utilize the online platform for
attracting and informing the people about the vacancies and skills they required so that they can
be able to recruit and retain the people according to the suitable job position. Similarly, the
company named Sainsbury and Marks and Spencer both have a special and expertise HR
management team from which they can be able to grow and develop their organizations
perfectly. It is not necessary that all organization HR management have adopted these duties in
effective manner and not able to obtain the profitable outcome (Wood, Cooke and et.al., 2018).
Learning and development sessions are the major duty of the management to be adopted and
deliver to the employee from which they can be able to get some effective outcome.
Describing methods for assessing an organization’s learning and development needs
There are many ways from which the companies can be able to assess and evaluate the
employee learning and development needs. Here, performing some ways or methods from which

the HR management can be able to implement the different methods to fulfil the needs of
employee learning and development.
Evaluation
Conducting performance analysis: Evaluating the performance of each individual employee
which can help the HR management to fulfil the learning and development needs of
organization. HR management can track the performance of an individual employee with the
help of their past records and performance measurement which will make them to conduct an
effective learning and development sessions. A good learning and development program will
make the employee to feel motivated and confident (Trullen, Bos‐Nehles and et.al., 2020). The
analysis of performance of the employee will make a proper understanding to the HR
management of the company where the management can ask the employee and communicate
them positively for providing the proper detailing about their needs and requirements. Even, for
the better evaluation of the performance of the employee management can also schedule the days
and areas when they have to identify and looks for the performance analysis.
Direct observation: The first method is describing the process where HR management can be
able to evaluate and asses the L&D needs by direct observation. The direct observation simply
means watching and focusing on the employee activities and their performance in the company
from which the HR management can be able to identify the workers strength and areas of
improvement.
This direct observation can help the employee to get evaluate themselves and can
understand the power and weakness of them individually. From the previous studies also it has
been analysed that direct observation has been founded effectively and resulted impressively.
Even, this method makes the management to understand the immediate result by watching the
employee activity and can provide the effectiveness.
A variety of information sources: The second factor introduces the various kinds of sources
from which the accurate amount of information can be collected by the HR management. The
HR is also required to utilize the different sources to gather the valid information related to the
organizational needs and employee satisfaction and requirements as well (Koster and Benda,
2020). It has been already known that HR is having a duty to manage the internal environment of
the organization and can lead the company at higher position.

For example, taking the feedbacks and reviews from the workers and employee so that
HR management can be able to understand the needs and requirements of them in perfect manner
from which the management also can put their efforts in delivering the effectiveness to them. A
good feedback taking system is the best way to get interconnected with the employee and can
create a satisfactory and comfortable zone for the employee to share their ideologies and skills in
perfect order.
Training need analysis: The HR management can also understand the needs and requirements
of the organization by focusing on the progress reports of the employee and even by looking the
previous year staff performance percentages which will make them to understand the
effectiveness of the training and development sessions. The HR management also can asses the
needs and requirements of the organization learning and development areas by creating a well-
structure plan where they can check and identify the training needs and equipments like
projector, a training session hall, computer and other technological equipments which can help
the management to conduct a well-structured training sessions (Kim, Kim and et.al., 2019).
Skill test of the employee: The management also can provide and implement this strategy and
method where they are providing the test to the employee at the time of recruitment so that they
can be able to understand the strengths and weakness of the employee from which the HR can
decide the learning and development at accurate manner. At the time of recruitment it is possible
that some people get nervous and not able to convey and express their knowledge and skill at
that time so the management also can take the test of the employee after some days of job.
Justification on learning and development assessment that are organizationally dependent
The learning and development is the part of the human resource management where they
are responsible for providing the education to the employee effectively. This area has been
performed by the HR management to improve the skill, knowledge and learning of the employee
from which the company can be able to grow and develop accordingly. The main aim and
purpose of providing the learning and development session is to develop the behaviour of the
employee at the workplace from which they can be able to contribute their education and
knowledge and can lead the company at higher level (Cooke, Xiao and et.al., 2021). Many
companies adopt different strategies and methods for providing the learning and development
sessions to their workers as Sainsbury and M&S organization also has adopted these training and
development sessions at accurate manner. Both the companies has its different vision, mission

both organization HR management are required to keep a positive and accurate focus on these
learning areas.
The author has ben stated that L&D program is organizationally depended on and
interlinked with each other as the effective learning and development session can supply the
effectiveness in the company and can be able to obtain the higher productivity. The Sainsbury
company HR management is able to provide the effective training session just after the
recruitment process and makes their employee skilled and educated about the work process from
which employee can be able to get meet and understand the company's objectives and can
achieve the higher success. Through the utilization of technological equipments the Sainsbury
organization is able to provide the effective training session to the employee. Similarly, the
company named M&S is also applying the strategies from which they are providing the learning
and development sessions to their workers.
The statement has been ensuring by this report that L&D sessions are important for the
employee and organizationally dependent as a proper training program to the workers can deliver
the effective outcome to the organization and can also increase the productivity (Vincent,
Bamber, and et.al., 2020). Also, with the adoption of learning and development the organization
is able to gain and retain the top talent in their companies which can make the business more
profitable and also benefits the employee to grow in their individual lifestyle.
Evidence to developing human resource and its impact upon organizational effectiveness
Delivery Methods
Organizational effectiveness has become the most relevant and increasing issue day by
day. Companies are not able to identify the areas where they can be able to put the effectiveness
in their company. With the help of human resource department the business or an organization
can be able to grow and develop themselves accordingly. The HR management is founded very
effective in contributing their efforts in leading the organization at higher level. Likewise, the
M&S company is also able to grow and develop themselves with the help of their effective and
expertise human resource department. The HR management of the M&S company has been able
to assess and identify the actual needs and requirements of the company from which they are
able to fulfil them with accurate manner.
The management conducts the effective learning and development session just after the
period of recruitment which makes the people to understand their working process effectively

and can deliver their best knowledge and education to the company (Jia, Guo and et.al., 2018).
The human resource management of the M&S organization has been quite expertise in providing
the learning and development sessions to their employee which makes their company to grow
and obtain the better outcome and productivity. A company is able to increase the knowledge
and skill of their employee by mentoring them accurately and a well communication or group
discussion has been performed by the management once in a week from which the employee is
able to convey their ideology and knowledge so that they will be able to contribute their best
efforts to the organization and can put the positive impact on the organization growth and
development. Performing these kinds of learning and developing methods by the M&S makes
them to gain the better and effective outcome respectively.
On another hand, the Sainsbury company who is dealing in groceries have the different
skills human resource in their organization which help the company to grow effectively. The
company is able to develop themselves with the effectiveness of the human resource team as
they are able to provide and manage the entire internal management of the company in better
manner (Ray, Bagchi, Alam, and et.al., 2021). In general, this management team is having many
kinds of responsibilities which has been described above whereas the Sainsbury company is
having the good and positive impact on their organizational performance and able to meet their
goals and objectives accurately. The Sainsbury HR management is well-structure and having a
good sense of ideology and knowledge from which they do their work and duties very perfectly
as at the time of recruitment and selection the HR management focuses on the employee skill and
talent and not keep a focus on their last experience or no experience.
Every individual person has its own strengths and weakness where the HR management
of the company always gives the possible opportunities to the people to express their talent and
knowledge from which they are able to keep the maximum number of employee in their
company which are providing the best efforts and outcome to them. Even, the HR is also
providing the better opportunities to the employee and motivates them accordingly from which
the employee are satisfied and happy to work in their organization. Through the efforts of the HR
management the company is able to increase their productivity and able to meet their objectives
and goals at beneficial way and can grow and develop easily (Anand, 2022). In general many of
the organizations have been able to grow with the support of HR management as they are the

main part of the organization where they can increase their productivity and can achieve the
higher success.
Different methods which influence the return on investment (ROI) for different organisations
Budgets
Return on investment is a process and ratio where it used to calculate and measure the
benefits on invest cost an individual has received. In common, this calculation has been
measured by net income divided by the original cost of the investment. It is normal that if the
ratio is higher than the profit will also be higher and earned. There are many methods which
influence the ROI of the organizations which are described below:
Ideal asset mix: The assets mix is the overall return which is a kind of risk return with every
asset. It ha been known that as higher the risk, the higher return potential. For example, a
company has invested in some shares of the brand which is quite riskier from the company and
more volatile than bonds (Li, 2021). Similarly, the return on investment suffers when the
economy goes down during the decrease of market rates which directly puts the impact on the
return on investment of an organization.
Strategic and operational fundamentals: This factor is also able to influence the business and
affects the investment return. Organization utilizes and implements the different kinds of
strategies to fulfil the requirement of their business and also gives the opportunities to overcome
the threat of the competitive rivalry. The operational execution involves the cost management
and expanding the business into new market to increase their sales and demand in market areas.
Whereas, the sales and profit both meets accurately where commonly the stock prices of
outperform market averages (Shen, Dumont and et.al., 2019). However, the companies lose their
market share and miss the earnings which make them to reduce the ROI.
Political factors: Fiscal policies and political stability also influences the ROI. Large amount of
fiscal deficits reduces the government flexibilities and movement and may result in higher cost
for business. A political stability make the investor and business to feel confident and can be able
to get the visible investment returns. Even, most of the investors and business person avoid
changing the countries where the government stability ha snot been found stable.
The general Economy: It has been already known that the country economic situation condition
affects the ROI of many businesses and organizations (Al Kerdawy, 2019). If the market of any

country is good and higher than the investors are able to get the positive and higher ROI whereas
if the economy condition is poor then they are having risky situation.
CONCLUSION
The report has concluded the importance of human resource management in the
company. The HR management have many roles and responsibilities where they are required to
perform their work activity accordingly. This report has included and justified that the learning
and development sessions are required in the company for the sake and benefit of the
organization. The report has mentioned the brief description about the human resource
management and their working process where the learning and development assessment are
organizationally dependent. According to this context, it has concluded the two real organization
which is different from each other and their human resource management is able to put their
impact on the organization. The report has ensuring that HR management in any business is
required essentially to fulfil the needs and requirements of the internal organization environment.

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