Learning Management System (LMS)

This research focuses on implementing a Learning Management System (LMS) in a training institute. It explores the features and opportunities provided by the LMS, using both quantitative and qualitative data collection methods. The study includes an online survey and face-to-face interviews, with data analyzed using graphs and charts. The research aims to understand the impact of LMS on the development of the training institute and provides recommendations for its effective implementation. Hypotheses are formulated to guide the research, and the background of Learning Management System (LMS) and its benefits are discussed.

Learning Management System (LMS)
Name of the Student
Name of the University

Table of Contents
Executive Summary.........................................................................................................................3
Hypothesis.......................................................................................................................................3
Background......................................................................................................................................3
Objectives........................................................................................................................................7
Data Collection................................................................................................................................8
Data Analysis...................................................................................................................................8
Quantitative Data Analysis..........................................................................................................8
Qualitative data analysis............................................................................................................20
Recommendations..........................................................................................................................22
References......................................................................................................................................23

Executive Summary
This research has focused on implementing Learning Management System (LMS) in the
training institute. Various factors have been discussed in the research related to the LMS.
Features and opportunities provided by the LMS have been reflected in the research. Both
quantitative and qualitative method of data collection. Online survey and face-to-face interview
have been conducted for collecting data. Data analysis has been done by using graphs and charts.
Likert Scale has been used as data analysis tool ranging from 1 to 5. Recommendations have
been provided in order to improve implementation of LMS in the training institute.
Hypothesis
The purpose of the research is to understand the use of LMS in the training institute.
However, there are hypothesis created that might help in conducting the research in a proper
manner.
H1: There is negative impact of Learning Management System (LMS) in development of
training institute.
H 2: There is positive impact of Learning Management System (LMS) in development of
training institute.
H3: There is no impact of Learning Management System (LMS) in development of training
institute.
Background
The learning management system is actually an engine which provides the feature if e-
learning services which consists mainly two important parts which are the user interface and the

server component. Here the LMS or the learning management system provides the education and
training services and it also helps to organize the courses that need to be learned. A typical type
of learning management system was introduced in the year back 1723 and from there the LMS
has been developed much further (De Smet et al. 2016). In the earlier stage of development the
learning management system was used for purpose of corresponding teaching. After that LMS
was used for multimedia teaching which was most advanced development in the learning
management system after starting of it. After that in 1980s modern telecommunication features
was introduced in the learning management system that is used for the educational services using
the computer systems. This was known as the telematic teaching. In the current situation the
learning management system is used for as system for teaching through the internet.
In this case a training organization is looking for implementing the learning management
system within their organization and for that either they will be purchasing the system or they
will be developing the LMS by their own. This system of learning management will be used by
both of the students and the staff of the organization. By the implementation of this system all
the users of this system can access this system while they are on and off campus (Laudon and
Laudon 2016). This is the main reason for which learning management system is carrying a huge
importance for the organization. With this, the learning management system is also carrying
various of other features for the organization which are described in the following section.
 Integration: Integration is one of the main features that is offered by the learning
management system. Through this system data can be easily shared among other
organizational system that is working alongside with the learning management system
(Poon et al. 2017). Thus integration capability of the learning management system is very

high, which includes human resource information system, workforce management,
enterprise resource planning and customer relationship management. Management of Content: Management of content is another is another feature that is
provided by the LMS. All of the important materials can be easily organized within the
organization by using the learning management system. Mobile Learning: Learning through the mobile devices is one of the important feature
that is currently provided by the learning management system (Joo, Kim and Kim 2016).
This features of the learning management system helps the users to access the important
materials through their mobile devices which is actually very much accessible in any of
the circumstances. Testing and Assessment: Testing and assessment is always important for the
organization. Here this aspects provides an important functionality as they are flexible in
nature. Through a proper testing and assessment various types of post-test and per-test
can be provided regarding the system compatibility. Also the systems can be modified as
per the requirement. For this testing and assessment is an important feature that is
provided by the leaning management system. Reporting and Tracking: The learning management system is having an enhanced
reporting capabilities which is important for the organization which are related with some
learning services. Important reports that are provided by the learning management system
are the content quality, learner progress and the e-commerce related programming. With
the reporting tracking can also be done using the learning management system which
includes learning progress tracking and exam report tracking.

 Security: Security is important for all of the organization and in this aspect security of the
data is most important for most of the organization. Here the learning management
system plays an important role for the protection of important data within organization
(Rani et al. 2016). A normal learning management system does not only holds important
learning materials for the staffs and the students but also it hold the personal information
of the learners and the staffs due to this reason this LMS system holds an optimized
security procedures.
The training organization is also interested for the implementation of the learning
management system as this provides various of opportunities for their organization which will
optimize their business procedures. The important opportunity that will be provided by the
learning management system is reducing the expenses of training. In the current situation the
cost of providing training to the employees is very much high and for this in many situations
organizations face losses. By the implementation of the learning management system the training
organization can use very effectively to train their new employees at very much lower cost with a
higher access (Limongelli et al. 2016). Another opportunity by using the learning management
system is that it makes the course access location independent. Means the trainees and the staffs
can easily access the important resources from anywhere they want 24x7. Thus greater flexibility
is achieved in this case for the learnings. Another important opportunity that is provided by the
learning management system is the customization of the learning and the training courses. By the
implementation of this courses and training modules can be modified easily as per the
requirement of the users. Thus flexible training program can be created depending on the
trainees. Thus proper training can be distributed among all of the employees and the staff or
within the students.

Due to all of the above opportunities in the learning management system an efficient type
of educational environment will be trigged due to which the actual quality of training and
learning resources will be improved quite further (Wichadee 2015). This will attract other
peoples towards this and for this overall revenue of the organization will be increased. This is
one of the main opportunity that will be provided by the learning management system.
By and large, 85% of understudies utilized a LMS for their learning. Among those
understudies, 56% said they utilized a LMS in most or all courses. As far as use of a LMS, 93%
of understudies were happy with the essential highlights and elements of a LMS, for example,
getting to course substance, submitting assignments, and checking course advance. Contrasted
with the fundamental highlights, understudies demonstrated the most reduced fulfillment with
cutting edge highlights of a LMS such as coordinated effort instruments/workspace and
commitment in important cooperation’s. In like manner, one of the major reasons why
understudies are disappointed with utilizing the further developed highlights of a LMS can be
found in the need of preparing bolsters. 51% of understudies demonstrated that they could
improve in their learning in the event that they were well prepared for utilizing LMS highlights.
Despite the fact that 67% of understudy thought of themselves as being decidedly ready to use
innovation, for example, a LMS, the impression of their readiness for a LMS were not steady
with their real capacity to utilize a LMS in their learning. In expansion to this, 56% of
understudies needed their staff to effectively utilize a LMS for their instructing.
Objectives
Following are the objectives of the research:
 To obtain issues faced in the training institute without LMS

 To implement e-learning LMS in the training institute
 To identify benefits and opportunities provided by LMS to training institute
Data Collection
Data collection has been an essential part of the project. Data collection is of two types
including quantitative and qualitative data collection. Quantitative data collection has been
focused on data collection from primary data collection method. Online survey has been done
with 5 participants with the help of Google Forms. Online survey questionnaires have been
prepared with 11 close ended questions. Data has been collected from answers provided by the
participants. Qualitative data collection focuses on secondary form of data collection including
interview. Interview has been done with stakeholders of the training institute. 3 open ended
questions have been asked to stakeholders. Answers and views of the stakeholders have been
considered as secondary data for the project.
Data Analysis
Quantitative Data Analysis
Data has been analysed using quantitative method of data analysis. Data has been
collected with the help of surveying 5 participants. There have been 11 close ended questions
added on the survey questionnaire.
Question 1: Please specify your age
Options Responses Responses % Total Respondents
Male 3 60 % 5
Female 2 40 % 5

Figure 1: Please specify your gender
Analysis: As per the graph and chart, 60 % of the participants are male and 40 % of the
participants are female.
Question 2: Please specify your age
Options Responses Responses % Total Respondents
Below 15 years 1 20 % 5
16-20 years 1 20 % 5
21-24 years 1 20 % 5
25-30 years 1 20 % 5
Above 31 years 1 20 % 5

Figure 2: Please specify your age
Analysis: As per chart and graph, there are single person of each age group. Therefore,
there have been various individual of different age in the training institute. The use of different
individuals helps in maintaining a keen approach to plan the project in a proper manner.
Question 3: Your enrollment status is
Options Responses Responses % Total Respondents
Part-time 2 40 % 5
Full-time 3 60 % 5

Figure 3: Your enrollment status is
Analysis: According to the graph and table, 60 % of the participants have full-time
enrollment status. 40 % of the participants have part-time enrollment status. This means that
most of the participants have focused on full time enrollment status.
Question 4: Over the past two years, you have taken
Options Responses Responses % Total Respondents
Classroom courses 1 20 % 5
Low-residency
courses (reduced
classroom meetings)
1 20 % 5
Classroom courses
with substantial
online
materials/activities
1 20 % 5
Hybrid courses
(reduced classroom
meetings, required
online activities)
1 20 % 5
Totally online
courses (no
classroom meetings)
1 20 % 5

Figure 4: Over the past two years, you have taken
Analysis: As mentioned in the graph and table, each of the participants have been taking
all the courses in last two years. There have been several of courses available in the LMS system
in the training institute. These courses include classroom courses, Low-residency courses
(reduced classroom meetings), Classroom courses with substantial online materials/activities,
Hybrid courses (reduced classroom meetings, required online activities) and totally online
courses (no classroom meetings).
Question 5: Technology tools that I regularly use include
Options Responses Responses % Total Respondents
Smart phone (e.g.,
Blackberry or
iPhone)
1 20 % 5
Cell phone 1 20 % 5
Desktop computer 1 20 % 5
Digital audio (e.g., 1 20 % 5

iPod, MP3 player)
Digital camera 1 20 % 5
Clicker (student
response system
device)
1 20 % 5
Figure 5: Technology tools that I regularly use include
Analysis: Utilizing information from the latest report from the Educause ECAR review,
workforce and understudy viewpoints and fulfillment on LMSs are inspected in this segment
(Dahlstrom, Brooks, and Bichsel, 2014). From a workforce point of view, generally speaking
92% of workforce were happy with the fundamental operational capacities and highlights of a
LMS. Personnel who look to use progressively refined exercises in their courses tended to
demonstrate higher fulfillment than the individuals who try to utilize moderately less complex
ways. As far as the apparent value of a LMS, 74% of personnel thought of a LMS as a helpful
instrument to improve their educating and 71% of workforce revealed that a LMS is an
extremely helpful apparatus to improve understudy learning also.

Question 6: I rate my expertise in using Blackboard as
Options Responses Responses % Total Respondents
Beginner 2 40 % 5
Intermediate 1 20 % 5
Expert 2 40 % 5
Figure 6: I rate my expertise in using Blackboard as
Analysis: By and large, 85% of understudies utilized a LMS for their learning. Among
those understudies, 56% said they utilized a LMS in most or all courses. As far as use of a LMS,
93% of understudies were happy with the essential highlights and elements of a LMS, for
example, getting to course substance, submitting assignments, and checking course advance.
Contrasted with the fundamental highlights, understudies demonstrated the most reduced
fulfillment with cutting edge highlights of a LMS such as coordinated effort
instruments/workspace and commitment in important cooperation’s.
Question 7: Use of Blackboard has increased my contact with my professors

Options Responses Responses % Total Respondents
Yes 3 60 % 5
No 2 40 % 5
Figure 7: Use of Blackboard has increased my contact with my professors
Analysis: In like manner, one of the major reasons why understudies are disappointed
with utilizing the further developed highlights of a LMS can be found in the need of preparing
bolsters. 51% of understudies demonstrated that they could improve in their learning in the event
that they were well prepared for utilizing LMS highlights. Despite the fact that 67% of
understudy thought of themselves as being decidedly ready to use innovation, for example, a
LMS, the impression of their readiness for a LMS were not steady with their real capacity to
utilize a LMS in their learning. In expansion to this, 56% of understudies needed their staff to
effectively utilize a LMS for their instructing.
Question 8: Use of Blackboard has increased my engagement with course materials
Options Responses Responses % Total Respondents
Yes 2 40 % 5
No 3 60 % 5

Figure 8: Use of Blackboard has increased my engagement with course materials
Analysis: In context of perceived usefulness of LMS, 74 % of faculties reported that
LMS have been very useful technique in order to provide extra knowledge to their students in the
training institute. The use of LMS technology might become an essential; part of teaching.
Modern teaching systems have been changed and improved from traditional way of teaching.
LMS has become a proper enhanced tool for higher studies.
Question 9: Tools that I would like to use in a Learning Management System like
Blackboard include
Options Responses Responses % Total Respondents
Blogs 1 20 % 5
ePortfolios 1 20 % 5
Podcasts 1 20 % 5
Videoconferencing 1 20 % 5
Wikis 1 20 % 5

Figure 9: Tools that I would like to use in a Learning Management System like Blackboard
include
Analysis: As per report, 25 % of the faculties are not satisfied with the traditional method
of teaching. The use of the LMS has been helping in maintaining a keen approach in the
development of skills and knowledge of students of training institute. In terms of students, LMS
has been facing similar pattern of satisfaction in learning new skills and knowledge. 93 % of the
students have been satisfied with the features and functions of LMS including accessing course
students, submitting assignments and checking course progress.
Question 10: The most important advantages of using Blackboard are
Options Responses Responses % Total Respondents
It provides additional
course materials
1 20 % 5
It provides a way to
submit assignments
and receive my
grades electronically
1 20 % 5
It organizes my 1 20 % 5

course materials
It limits access to
course materials to
enrolled students
1 20 % 5
It provides a
convenient way to
take quizzes and tests
electronically
1 20 % 5
Figure 10: The most important advantages of using Blackboard are
Analysis: Among personnel who concurred an LMS is valuable for their instructing, 60%
said a LMS is a basic piece of their educating. In any case, numerous personnel individuals limit
their use to the fundamental capacities as opposed to the further developed highlights of a LMS.
While 58% of workforce utilized a LMS to disperse data to understudies, for example, the course
prospectus, substance, and extra assets, just 41% of personnel endeavored to use further
developed highlights, for example, collaboration and coordinated effort.
Question 11: The most significant disadvantages of using Blackboard are

Options Responses Responses % Total Respondents
It is limited in its
functionality
1 20 % 5
It is inflexible and/or
clunky to use
1 20 % 5
It is too difficult or
time consuming to
use
1 20 % 5
It is unreliable 1 20 % 5
It is too structured 1 20 % 5
Figure 11: The most significant disadvantages of using Blackboard are
Analysis: In spite of the predominance of LMS use in advanced education, most of personnel
don't appear to advantage from cutting edge LMS highlights and capacities. One of the main
drivers of this issue can be found in the absence of preparing about cutting edge LMS highlights.
Actually, 25% of workforce were disappointed with the underlying preparing of LMS just as
continuous preparing support by organizations. 57% of workforce announced that they could be

more successful in their instructing in the event that they were decidedly ready for incorporating
a LMS into their courses in a proper way. As far as understudies' points of view in regards to
LMSs, understudies had a comparable example of fulfillment as workforce.
As per report of Edu cause ECAR survey, faculty and student perspectives and
satisfaction on LMSs have been analyzed properly. Results shows that 92 % of the participants
have been satisfied of the LMS technology.
Qualitative data analysis
A face-to-face interview has been organized with three faculty of training institute and three
open ended questions have been asked to them in the interview.
Question 1: What issues are faced in the absence of LMS in your training institute?
1st Stakeholder 2nd Stakeholder 3rd Stakeholder
“According to me, we were
facing challenges in
providing online education
and knowledge to students.”
“As per my view, time
management has been one of
the main issue faced in our
institute due to lack in LMS.”
“According to me, interaction
with students have been poor
in our training institute due to
absence of LMS.”
Question 2: What benefits do you observe after implementation of LMS in your training
institute?
1st Stakeholder 2nd Stakeholder 3rd Stakeholder
“According to me, It provides
a way to submit assignments
and receive my grades
“As per my view, It provides
a convenient way to take
quizzes and tests
“According to me, It limits
access to course materials to
enrolled students.”

electronically.” electronically.”
Questions 3: What are limitations of LMS in your training institute?
1st Stakeholder 2nd Stakeholder 3rd Stakeholder
“According to me, It is
limited in its functionality.”
“According to me, It is too
difficult or time consuming to
use.”
“According to me, It is
inflexible and/or clunky to
use.”
Analysis: Higher education institutions have been encountering many challenges and
issues in the student enrollment in their education programs including LMS. As per data
collected in the interview, LMS has been introduced into higher education for providing better
opportunities to students in their career. It has been helping in providing centralized source of
learning, tracking and reporting. Successful adoption of LMS in higher education, customers and
students have been helping in maintaining a keen approach in the market. There have been
various advantages of using LMS in the training institute. Most of the stakeholders have been
positively active with implementation of the LMS system in the training institute. This has
helped in providing e-learning courses to the students in the institute. Teachers and facilities
have been able to manage all student in a proper way with the help of online courses in the
market. The use of LMS has been helping in providing a smart approach to the students. It has
been also beneficial to be highly usable to customized proprietary LMS. It has been cost
effective as it has been utilizing cloud based solution to provide online courses in the training
institute. It has been helping in diversifying personalized tools and select personalized tools
based on their needs.

Recommendations
It is recommended that the training institute need to install LMS in their training sessions.
User profiles: It is recommended that the LMS need to store profiles of users for further
usage.
Administrator security roles: It is recommended that the administrator need to have full
authorization to monitor and manage LMS system. There need to include different types of
security standards that might help in operating the LMS system by different administrator.
Catalog of courses and metadata: An LMS catalog is a menu driven way for enabling
learners for exploring courses offered to the system. Therefore, there is a requirement of
designing a catalog module. Metadata are properties that have been assigned to describe courses.
Evaluation and assessments: A majority of LMS products have built in tools that help in
maintaining a keen approach in evaluating and surveying needs of students. A proper assessment
criteria will help in providing better opportunities in relating validity of LMS facilities.

References
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