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Legislation and Ethics in Travel and Tourism Sector Assignment - Thomas Cook company

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Added on  2020-12-26

Legislation and Ethics in Travel and Tourism Sector Assignment - Thomas Cook company

   Added on 2020-12-26

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Legislation and Ethics in Travel andTourism Sector
Legislation and Ethics in Travel and Tourism Sector Assignment - Thomas Cook company_1
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 Legal and regulatory framework of the travel and tourism sector ........................................11.2 Surface, sea and air transport law in relation to the carriage of passengers .........................2TASK 2............................................................................................................................................32.1 Impact of the principles of health, safety and security legislation on travel and tourismsector............................................................................................................................................32.2 Analysis of Legislation which is related to the Equality.......................................................4TASK 3 ...........................................................................................................................................53.1 Explanation of Legislation which is related to Contract........................................................53.2 Explanation of Legislation which is related to Consumer Protection....................................6TASK 4............................................................................................................................................74.1 Analysis of Ethical Dilemmas...............................................................................................74.2 Analysis of Corporate Social Responsibility Policy..............................................................8CONCLUSION................................................................................................................................9REFERENCES..............................................................................................................................10
Legislation and Ethics in Travel and Tourism Sector Assignment - Thomas Cook company_2
INTRODUCTIONTravel and tourism is now the largest industry in the world. This industry divided intofour major parts such as lodging operations, transportation services, Retail Stores and activities.It has a wide group in business pursuing the common goal that is to provide the best product andservices to the travelers. China has the largest international sector in tourism.Present study will base on the Thomas Cook company. It was founded by Thomas Cook& Son in 18 July 1892. It is a travel agency that provide services to the travelers in the world.Report will include legal and regulatory framework of the travel and tourism sector. Itwill also include impact of the principles of health, safety and security legislation and the lwasrelated to the equality. Further more it will include contract and consumer protection legislationin relation to the travel and tourism sector.TASK 11.1 Legal and regulatory framework of the travel and tourism sector Legislation and tourism industry id related to each other many ways. As tourism includesthe sellers, suppliers, business, consumers etc. Legislation plays an important part in everycountry. Without laws and regulations the country cannot run so proper legislation are beingmade for smooth working of the economy. Legislation of the England is affected by manyfactors such a consumer behavior, quality standards that are being set by the government undervarious laws and regulations.The legal framework of the England includes the rules of government that helps inmaking the decision for the country. Since many years England has grown in the tourism sectorvery vastly. Legislation's and framework of England includes the following:Development of Tourism Act, 1969: This act is introduced by the British Tourist authority. Thishelps in developing the tourism activities for the people and focuses on coordination between theconsumers and the travel agencies. In England there is lot of development done after theimplementation of this act.Transports Act 1980 and 1985: This actterminate the licensing laws in England that affect thecoach routes and tours in the country. Termination has increased more competition betweendifferent agencies of tourism. As this act allows the private bus to pass through the banned routesystem in England.1
Legislation and Ethics in Travel and Tourism Sector Assignment - Thomas Cook company_3
Package Travel, Package Holidays and Package Tours Regulations 1992: This act isestablished with the aim that the operator of the travel agency has the responsibility to managethe customers and the remedies available for them in this act. Every travel agency is abided bythe laws and regulations of the England. There are objectives that are being by the government of England while implementing thelegislation's in the country. These objectives are made with the purpose of setting standardsprocedures in the England. Legislation's are made with the aim of developing the tourism sectorin the England. These are implementing in the country to establish the right of the people.Regulations that affect the tourism laws of England areHealth and Safety Commission: It includes the regulations that are related to the safety ofpeople in the country. As health and safety plays an important role for the people of the England.International Air transport Association:It aims with the laws that are related to theinternational air transport in England. As different countries is having different rules andregulations in the international air transport sector.1.2 Surface, sea and air transport law in relation to the carriage of passengers Carrier is a person who deals with the contract of carriage with a carrier. Passenger is theperson who is gone with the carriage in the ship. There are laws that is implemented on thedifferent modes of transportation.Surface Law: This law is governed by the International Carriage of Passenger Road Act, 1979of the country. This helps in the protection of the passengers that are traveling from thepermission of the board. In this law the person can claim on the mental disorder people candamage anything to the carrier. Also, claim for the loss of luggage under the Carriage byRailway Act, 1972. It also aims in safeguarding the interest of the disabled people that aretraveling.Sea law:This law is formulated by the International Maritime Organization in the UnitedKingdom that helps in protecting the goods that are being transported by shipping. It alsoregulates the environmental factors that affect the transportation of shipping. InternationalConvention for the safety at sea helps in taking the proper measures from protecting from the fireand also the protection of the crew members and the necessary equipment that are used to savethe life of the members that are traveling and of the goods and services. Athens Convention 1947governs if any damage occurred in between to the passenger on a ship.2
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