The provided assignment is a literature review on the impact of employee motivation on productivity, particularly focusing on Vodafone Malta company. The report concludes that motivating employees can lead to better performance and productivity, citing research studies and articles from various sources.
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LITERATURE REVIEW (Part 2)
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Table of Contents SUBMISSION 2: LITERATURE REVIEW...................................................................................1 CHAPTER 1: LITERATURE REVIEW INTRODUCTION.........................................................1 CHAPTER 2: LITERATURE REVIEW MAIN BODY.................................................................1 CHAPTER 3: LITERATURE REVIEW CONCLUSION..............................................................5 REFERENCES................................................................................................................................7
SUBMISSION 2: LITERATURE REVIEW CHAPTER 1: LITERATURE REVIEW INTRODUCTION Literature review is a kind of review article. It is scholarly paper that consist exitingknowledgeinvolvingsubstantivefindingsalongwithmethodologicalor theoretical contribution to specific topic. With the help of secondary sources, researcher will conduct a literature review. Literature is like a summary of sources but it is an organizational patterns that combine synthesis and summary. It is helpful in provide data about specific topic in detailed manner. It is an evaluation of information report which found in literature concerned to chosen study area. In context to review, it should explain, evaluate, clarify and summarize literature. It provides theoretical base for an investigation that assess in identify research nature. It is a necessary part of research project and under this opinions of different authors and writers are mentioned. Literature review is summary of past research on particular topic. With the help of books, articles, journals and internet researcher can collect information or data about topic. In given report, different concepts as well as models both are included related to topic. It will be helpful in provide information in detailed manner. It is basis for an investigation in each academic area. It discusses the published information or data in specific subject area with in given period of time. Literature review gives guidance to specific research topic. CHAPTER 2: LITERATURE REVIEW MAIN BODY Concept of employees motivation On the basis of opinion of Donohoe, 2018, employee motivation refers to factors which can cause staff members to behave in certain way when they are performing. Motivation is a necessary factor that helps in enhancing working performance of staff members in an effective or significant manner. Managers of Vodafone Malta business firm follow some of the basic strategies to enhance motivation level at workplace and get their staff members more commitment to objectives of firm. In order to make workers fell more appreciated or capable, managers of this organization should provide particular goals to attain them in significant manner. Motivating staff members are vital if employers are attain maximum productivity by giving better performance. There are 1
widerangemethodswhichareavailableformotivateworkersandrecognize achievements. With the help of motivation, employees will be perform in better manner and they will also be retain at workplace for long period of time. According to opinion of Nelson, 2018, it has been identified that employees motivation is a necessary aspect at workplace that leads to performance of department and an organization. It is necessary to motivate its staff members on continuous basis. The motivated staff members cab lead to enhance productivity as well as permit firm to attain high output level. It helps in maximizing the employees commitment towards work in significant manner. If staff members are working toward goal then they likely to work in an effective manner. Objectives are necessary motivators because they increase productivity along with engage workers in daily basis activities. With the help of using different ways, manager of Vodafone Malta organization can increase motivation of employees for an instance promotion, bonus, incentives and many others. Motivated workforcemeanshighproductivestaffthathelpinattainobjectivesoffirm.At workplace, motivation is explained as willingness to exert the high level effort towards aims of firm that conditioned through ability of effort for satisfy requirement of people. In addition to this, motivated staff members improve productivity of business along with competitive benefits. Benefits of employees motivation on productivity of Vodafone Malta Employee motivation is more necessary for each firm because of benefits that brings to an organization. It is a main factor in success along with productivity of VodafoneMaltabusiness.Managersandemployersbothremaincognizantto advantage which accrue to management and labor for keep employees engaged or motivated. There are some benefits of employees motivation mention below: Work environment-It is populated through individuals which are engaged in work, interested in working activities and also appreciative about their position that will be happy place. If the working environment of firm will be positive then all employees will work together in a team with out arising any kind of conflict. Through this, staff members will be more engage in business activities and will try to give their better participation in firm to enhance productivity of business. 2
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Productivity-Motivation helps in fill gap among willingness as well as ability to work. It develops sense of satisfaction in triggers and staff members willingness to hard work for effective productivity. Employees will work in an effective manner, stay with in deadlines of task and also assure about completion of work timely. All these things are helpful in enhance productivity of Vodafone Malta business. Empowerment-Itreferstoprovidingdecisionmakingauthorityandmore responsibility to staff members enhanced realm of control over tasks for which they held responsible as well as better equipment to carried out tasks or activities. With the help of this, they will feel that they are important part of business and will work towards attaining particular objectives of business. Improved employee efficiency-Efficiency and effectiveness level of employees is not only depend on their qualifications or capabilities. For Vodafone company, it is necessary to get better outcomes, workers requires to have good balance among ability to perform activities in an effective manner. If employer will provide the tasks to employees on the basis of their interest they they will perform. It can lead to enhance productivity along with improve efficiency. Retention and smooth functioning-Motivated staff members will feel more happy about firm along with the fellow staff members. It will be helpful in minimize conflict, maintain stability and also keep connected employees with firm for long period of time. It will be helpful in reduce chance of any dispute and misunderstanding among workers. On the other hand, motivation will assess in team building and will also maintain positive communication between them in significant way. Through this, team will understand decisions of management and will work in a positive manner. Different ways by which firm can enhance motivation of employees at workplace Developpositiveworkingenvironment-Motivationisanecessaryfactor behind making business successful. If employees will be motivated then it will be helpful in attain aim of firm with in given period of time. It is a responsibility of manager to create positive working environment for employees so that they can perform in better manner.Idea-sharingandencourageteamworkbotharehelpfulinenhancing employees motivation. It is helpful in reduce conflict from workplace among employees and managers. 3
Include them in decision making-Employees are main part of an organisation. They plays a necessary role in attaining business objectives. Managers of Vodafone Malta organisation should include its staff members in the process of decision making. It helps in increase their confidence and they will perform in better manner. Positivecommunication-Inanorganisation,positivecommunicationis necessary. At workplace it is necessary that there should be positive communication among employees. It is helpful in increase their motivation and involvement in business. Managers of Vodafone Malta company interact with its employees in better way and also take any suggestions as well as ideas from them. Provide incentives- Enhance motivation through giving incentives to work. Firm can develop the individual incentives for every team members or incentive to motivate all the workers. Incentives can be in the form of financial or non- financial. In context to this, financial incentives consists gift cards, cash prizes etc. On the other hand, in non- financial incentives includes holidays, compressed work weeks, additional vacation days etc. Provide Professional Enrichment-On the basis of view point ofMaduka and Okafor,2014,it has been stated thatEncourage the staff members to pursue extra participation in an industry or firm. In order to increase knowledge of employees, Vodafone firm conduct seminars or workforce and send them. With the help of these, skills,knowledgeandcapabilitiesofemployeeswillbeenhancedinaneffective manner. If a staff members is motivated to upward career path then they offer the mentoring along with job shadowing opportunities. It is helpful in developing career related opportunities for employees from professional standpoint. Share profits-With the help of profit- sharing program and incentive, employees can be motivated. Under this method, staff members can enhance earning while it will help in rise in income level. It helps in promote the team work along with collective goal setting, it also provides the workers a pride sense in ownership as well as can make improvement in performance and minimise turnover by increase morale of employees. Relationship between employees motivation and productivity of business According to view point ofMone and London, 2018it has been stated that Motivation is a process of inspiring the people to actions for attain specific objectives. 4
Employees need the motivation to feel comfortable as well as good about their job at workplace. It is a responsibility of manager to increase motivation of employees so that they can focus towards attain specific aim of firm in a proper manner. Some of the staff members are money motivated wile others are find the rewards or recognition for motivating. At workplace, motivation level have direct affect on productivity of employee as well organization. The employees should understand their responsibilities so that they can work accordingly in a proper manner. Motivation enhanced willingness of employees to work thus enhancing effectiveness of firm. In addition to this, employees motivationhasalwaysbeenissueformanagersandleaders.Unmotivatedstaff members are likely to be spend less or does not provide any effort in their jobs. It produces the low quality of work along with reduce productivity of business. On the other hand, staff members which feel motivated will work in a better way. Vodafone Malta company is relying on its people for continued growth as well s survival of business. Staff members are one of the key sustaining component at work place and manager gives them responsibilities to motivate in an effective manner so that they can perform well. In addition to this, motivation is a procedure that account for direction, persistence and intensity of effort towards achieving aims of firm. Motivation is related to productivity of business. If employees will work for attaining aims of company then through this sales or productivity of firm will also be enhanced in an effective manner. CHAPTER 3: LITERATURE REVIEW CONCLUSION It has been concluded from the above mention report that literature revive includes view points as well as opinions of different authors or writers in an effective manner. In order to conduct literature review part, investigator uses the secondary sources for an instance books journals, internet, magazines, articles and many others. Through using this, an investigator can collect information or data about specific topic and get better conclusion. It is concerned with the secondary methods and with the help of use its sources, researcher can gather data in detailed manner. In this investigation, all research related questions are specified in detailed manner. Under this research studied about the employee motivation and also its impact on productivity of business. Vodafone Malta company increase motivation of its employees in a better manner so that they can work towards attaining specific aim with in given period of time. Manager 5
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of this firm uses different ways to motivate its staff members to enhance its performance level. Different benefits of employees motivation on productivity of Vodafone Malta has been discussed under this research report. 6
REFERENCES Books & Journals 51(4). pp.143-156. Ghoddousi, P. and et. al., 2014. Mapping site-based construction workers’ motivation: Expectancytheoryapproach.ConstructionEconomicsandBuilding.14(1). pp.60-77. Hauser, L., 2014. Work motivation in organizational behavior.Economics, Management and Financial Markets.9(4). p.239. Herzberg, F., 2017.Motivation to work. Routledge. Hitka, M. and Balážová, Ž., 2015. The impact of age, education and seniority on motivation of employees.Business: Theory and practice.16.p.113. Kearney,R.,2018.Publicsectorperformance:management,motivation,and measurement. Routledge. Kiruja, E.K. and Mukuru, E., 2018. Effect of motivation on employee performance in public middle level Technical Training Institutions in Kenya.IJAME. Maduka, C. E. and Okafor, O., 2014. Effect of motivation on employee productivity: A study of manufacturing companies in Nnewi.International Journal of Managerial Studies and Research (IJMSR).2(7). pp.137-147. Mone,E.M.andLondon,M.,2018.Employeeengagementthrougheffective performance management: A practical guide for managers. Routledge. Online Donohoe, A., 2018.What Is the Definition of Employee Motivation?. [Online]. Available through:<https://bizfluent.com/about-5387352-definition-employee- motivation.html>. 7